Mahindra And Mahindra — new car with worst quality and too worst customer service

Ramaduraiambika

from Kuzhithurai, Tamil Nadu

Address:

639002

I have purchased a new Scorpio on 6th April 2017 at SHIVA AUTOMOBILES KARUR . Totally 11, 148 k.m only i have driven till date. Also till date services done by the dealer where i have purchased (Shiva automobiles). On 10000 k.m itself I have done the proper service there but suddenly now they informed me that your vehicle's clutch plate is spoiled and you have to replace it. I am asking whether the mahindra Scorpio is manufactured only for 10000 km? whether the clutch plate life time is only 10000 k.m? its really hurt to me. I am having the following doubts
1. What the services are made upto 10000 k.m?
2. Whether they didnt notice the depreciation of the clutch plate while doing the test drive at the time of service?
3. I have did 10000 k.m service on date, then how it is spoiled suddenly the 1000 k.m itself?\
And the dealer responding that they only notice the general services not in depth services for the new cars. This is SHOWS THAT THE "PERSONS WHO IS KNOWING CAR MECHANISM THEY ONLY HAVE TO PURCHASE THE MAHINDRA VEHICLES ". Really i am telling that the worst worst product. More than 20 days my car is there only but they telling that we are adding parking charges. Upto taking a deliver of a new car the company persons behaving as SO GOOD AND THEY ARE THE BEST BUT AFTER DELIVERY THE SHOW THEIR ORIGINAL FACE. Hope this complaint will help me the solutions . If not means I dont have option directly I will left the car at KARUR TO SALEM BYE PASS ROAD AND PUT THE STICKERS ON FULL CAR AS "THE WORST CAR AND WORST SERVICE ". MY KIND REQUEST DONT CHEAT THE CUSTOMERS WITH IN 10000 K.M ITSELF. DO IT AFTER 50000 OR 100000 K.M. Dealers response is so bad like a terrorist if they shows it before purchasing definitely I may treat... Expecting valuable reply soon.

Thanks & regards
S.Ramadurai
Vehicle no: Tn47 AJ 7080
Mobile: [protected]

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Mahindra And Mahindra customer support has been notified about the posted complaint.

Sep 19, 2018

Updated by Ramaduraiambika Mahindra And Mahindra — new car with worst quality and too worst customer service

I have purchased a new Scorpio on 6th April 2017 at SHIVA AUTOMOBILES KARUR . Totally 11, 148 k.m only i have driven till date. Also till date services done by the dealer where i have purchased (Shiva automobiles). On 10000 k.m itself I have done the proper service there but suddenly now they informed me that your vehicle's clutch plate is spoiled and you have to replace it. I am asking whether the mahindra Scorpio is manufactured only for 10000 km? whether the clutch plate life time is only 10000 k.m? its really hurt to me. I am having the following doubts
1. What the services are made upto 10000 k.m?
2. Whether they didnt notice the depreciation of the clutch plate while doing the test drive at the time of service?
3. I have did 10000 k.m service on date, then how it is spoiled suddenly the 1000 k.m itself?
And the dealer responding that they only notice the general services not in depth services for the new cars. This is SHOWS THAT THE "PERSONS WHO IS KNOWING CAR MECHANISM THEY ONLY HAVE TO PURCHASE THE MAHINDRA VEHICLES ". Really i am telling that the worst worst product. More than 20 days my car is there only but they telling that we are adding parking charges. Upto taking a deliver of a new car the company persons behaving as SO GOOD AND THEY ARE THE BEST BUT AFTER DELIVERY THE SHOW THEIR ORIGINAL FACE. Hope this complaint will help me the solutions . If not means I dont have option directly I will left the car at KARUR TO SALEM BYE PASS ROAD AND PUT THE STICKERS ON FULL CAR AS "THE WORST CAR AND WORST SERVICE ". MY KIND REQUEST DONT CHEAT THE CUSTOMERS WITH IN 10000 K.M ITSELF. DO IT AFTER 50000 OR 100000 K.M. Dealers response is so bad like a terrorist if they shows it before purchasing definitely I may treat... Expecting valuable reply soon.

Thanks & regards
S.Ramadurai
Vehicle no: Tn47 AJ 7080
Mobile: [protected]