Mahindra And Mahindra — No action of Complaint (CF[protected]) Date: 8th Dec'20.

Address:

Narayan Automobile, Faizabad Road Lucknow

Dear Sir,

In 4 Nov'18, I purchased a Mahindra Scorpio S7 ( UP 32 KE 7135) from Narayan Automobile, Amausi Lucknow, India.

Total KM Run : 19500 km
Second Service(10, 000 KM approx.) at Narayan Automobile, Faizabad Road Lucknow. Upon driving the car, I realised that the steering is little bit vibrating I told the same problem in service center, but they refused and replied there is no major problem, because my vehical is in Warranty Condition.

In the third Service getting in knowledge same problem but they didn't recognised & rectified it, and driver of company after service drop my vehical at home in same condition.

I again visited the workshop & told regarding the vibration of steering problem, they directly said that the Disk is got damaged and we have to replaced it ( because my warranty is over then he said for replacement of Disc). I didn't got understand how at only 19500 km my vehical disc got damaged but break pads are in good Condition.

In any how condition its not possible, whatever happens with my Vehical. It means in workshop someone is doing Fraud with customers, which exploiting the Mahindra's name among the customers.
but no one is taking serious in workshop when I complaint regarding this.

All this same I Complaint on your Tollfree number [protected], on 8th Dec'20, they generated the Complaint number (CF[protected]) and said within 3-4 hours you will receive the solution and also nothing will be charged on you and whatever expanse will be there Mahindra will bear.
But till yet I didn't received solution from the company.

I am very disappointed from this and got shocked from what happened and I find the situation very irritating.

So kind request you for needful action please and request your revert with peaceful solution.
PLEASE TAKE IT SERIOUSE REGARDING THE SAME.

Thanking You

Yours Faithfully
Ganesh Shukla
[protected]
Alternate No. [protected]
Vehical No. UP32KE7135
Uttar Pradesh
Lucknow