Mahindra And Mahindra — Part not available

Rajiv Budhiraja

from New Delhi, Delhi

Address:

Mumbai City, Maharashtra, 400033

Have the genio, registration no mh1la9787 running in mumbai in the name of times global broad casting company ltd (times of india group). we are facing the problem on non-availability of the wire of engine compartment, part no 1801aaa05170n. the vehicle is going on regular basis for service/repair to nbs international ltd

As we are having the genio vehicle with our company pan india and even we were planning to buy some more vehicle for our operation and if mahindra & mahindra are not having the spare parts available it will be very difficult to continue with mahindra which will force us to move with some other brand. try to arrange the said part on urgent basis to avoid the current circumstances.

Request you to arrange the same asap as we have to move this vehicle to delhi on 26/02/17 due to requirement o[censored]p election.

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Mahindra And Mahindra customer support has been notified about the posted complaint.

Feb 22, 2017

Updated by Rajiv Budhiraja Hi,
VEHICLE NO MHOILA9787

My second concern is regarding Injectors, all the four Injector was services three months back spending a good amount, now as per dealer (NBS International Ltd) all four Injectors need replacement as the service provider (Authorized BOSS dealer) refused to repair because as per the dealer it is beyond service.

Are we looking fools, is there no warranty of the said service, is this the quality of service provided by the reputed company like MAHINDRA.

Kindly look into the same as this is not professional working, making the fool of the customer and cheating them.

If Mahindra can’t react or satisfy the customer then they should say the slogan of “withyouhamesha”

WAITING FOR THE QUICK RESPONCE

Regards
Rajiv
[protected]
Times Of India Group

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Comments

Rajiv Budhiraja

from New Delhi, Delhi

Mr. Siddesh Kulkarni from Mahindra & Mahindra have solved the said concern with full satisfaction. By his effort, he had arranged the part and now vehicle is running after the repair. Full marks to him.