Mahindra And Mahindra — poor servicing

 
1 Review
 Skand Joshi on Oct 11, 2018
Hi team, i sakand joshi owns mahindra verito vibe dl-8cac-1192, i bought it from indraprasth wazirpur, just for the sake of trust with organization, i always preffered to get service done from company even though it was not satisfactory in terms of cleaning and washing but we compromised on that considering may be company cannot afford washing, in servicing cost. However, since i bought car, service cost is never less then ₹ 10, 000 whereas, previously i paid around ₹ 25, 000 and company billed it for ₹ 29, 000. Furthermore, from last 2 services i was telling the advisors there to get a/c fix and they were telling me that this car a/c works like this only and now eventually when it completely stopped working within 6 months of my last servicing, your wazirpur advisor vineet telling me it will cost you another ₹ 18, 000 and this is estimated it can be more too. Hence, i want to know that is it customer responsibilty to learn car repairing first to get it service. So, we let them know what to fix in it or is it advisors responsibilty to let us know whats the issue.? Secondly, i was planning to buy a new car marrazo keeping faith in mahindra but now i will wait for toyota rush to get launch because anyways it is proven that being an indian company dont faith because you will going to get a cheap service, doesn’t matter cars are good or not. Finally, i am just reporting this to authority because car purchasing is one time game but keeping that car in performance depends on the servicing which is so poor from your end. There is endless things to mention but i believe that this is enough to make you realise where you stands in the market.

Complaint Status


[Oct 11, 2018] Mahindra And Mahindra customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    10%
    Complaints
    2695
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    276
    phone
    +91 22 2490 1441
    location
    Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018
    Mahindra And Mahindra - poor servicing