Mahindra And Mahindra — Services of Mahindra at Supreme Automobile.

Address:

Kamal Jit Singh, Kharakri Mor, Tosham- Hansi Bye Pass, Bhiwani

This is my 2nd worst experience while servicing and repair at Supreme Automobile, Bhiwani. My car met accident on 5th August and I placed my car for repair at Supreme, Bhiwani. I have a cashless Zero depth policy for the same and at the time of hand over they accepted to do repairs as per policy. Presently I am residing at Noida. On 18th Supreme peoples told that parts have been received and they will handover the vehicle on 21st or latest by 23rd evening. On 23rd morning they told me to collect car at 16hrs. When I reached there they asked me to pay approx 52k before delivery, when I asked them this repair was done against a cashless insurance policy, they told for availing cashless benefit, I should wait for another one week or 10 days. Behaviour of local staff was nowhere justified. This TUV is my second Mahindra car, earlier I had a top model Xylo and now thinking about XUV7OO bu these type of incidents forcing me to shift to another brand. Some of dealer like Supreme are destroying the brand value. They should have told everything to me in advance or earlier, I am using cabs since 6th and today came to collect my car by Taxi from Noida to Bhiwani. Really very disappointed with these people's behaviour. Earlier also 4 year back same type of incident happened with this service station and I make distance from them but now think that there may be some behavioral change, so reached to them again bu I was wrong, they will never change and suggesting peoples to stay away from them. Now again I am going back by Taxi to Noida without getting my car back. Really disappointed 😥😥