[Resolved]  Mahindra And Mahindra — unethical behaviour of dealer auto carriage pvt ltd (royal motors) kolkata

Address:700033

A kuv100 k2 was bought in exchange of maruti ertiga vdi
The traffic cases against the ertiga were to be settled by your dealer on my payment of the fine.
An advance of rs.13800/- was collected.
Issue, therir is a no due reflected on the police portal. But for accounting purposes we need the receipts for the amount paid as fine.
This matter has been taken up with the dealer verbally on phone and by mail, but we have received no response.
It is suspected that there is little or no payment made and that the sum collected is being appropriated towards their cost of the exchanged vehicle.
This is unethical, kindly call on the dealer to
Either furnish receipts for the sum paid as fine and refund the balance.
And in the absence of proof of payment refund the sum of rs13800/-
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Jan 3, 2019
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2018
Mahindra And Mahindra Customer Care's response
Hi Mukesh, please email us your contact no. and vehicle details to [protected]@mahindra.com or call us at [protected] to assist you accordingly.

Regards,
Customer Care Team
Dec 18, 2018
Updated by ARORA mukesh
MY CONTACT NUMBER IS [protected].
REGARDING VEHICLE DETAILS AM FURNISHING DETAILS OF THE KUV PURCHASED HEREUNDER,

MODEL KUV 100 NXT K2+ PETROL 6 STR GREY
CHASSIS NO J6E87134. ENGINE NO. RBJZE85805 AND THE REGN NO. IS WB02AN0514

DETAILS OF THE VEHICLE EXCHANGED ARE ALSO FURNISHED HERE UNDER.
MAKE MARYTI MODEL ERTIGA VDI CHASSIS MA3FLEBIS00138468 ENGINE NO. D13A1968673

HOPE I HAVE COMPLIED WITH YOUR REQUIREMENT.
KINDLY REVERT WITH A RESOLUTION IE RECEIPTS FOR THE PAYMENTS AND REFUND O[censored]NPAID BALANCE OUT OF 13800 RECEIVED BY YOUR DEALER. HE CLAIMS TO HAVE BEEN RECOGNISED AS A DEALER OF INTEGRITY BY YOURSELVES..
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