Mahindra And Mahindra — urgent complaint: faulty xuv 500 car - 2015 feb model (22k kms)

Address:

560078

Dear mr. Anand mahindra - need your kind attention to the issues i have been facing with my feb’2015 mahindaxuv 5oo w8 over the last years. My car has only run 22, 000 kms till date (Mainly city driven) and it looks like my car has spent more time in your service center than on roads. Frankly, i am now questioning my decision of believing & investing in indigenous / make in india while i had other non-indian made cars available at that time!

I am saying this cause number of parts/components have been replaced over the last year due to design/build faults as i understand from the service center. I. E. A) front windshield, b) indicator lever near the steering wheel, c) a/c part that was making noise and it continues to make noise even now l, d) door on the right passenger seat due to internal rusting (Currently on-going), e) clutch replaced, f) flywheel replaced g) every time i receive the car from service center, there is something else broken & i end up going back to the service center. H) unable to rectify car drifting to left even after multiple wheel balancing etc. I fear the car will not look the same in at the end of 5 years since i believe most of the parts shall be replaced and i’ll spend more time traveling to the service center. I had a hyundai car earlier and never had any problem for 12+ years.

Hence i urge you to replace my car to a brand new car rather than changing parts in installments. Please imagine the number days i had to reach office later, taken taxi/auto or asked a colleague for a drop to work or for the number of days the car was not available when needed & the pain & agony i have gone through after investing rs.18.5l in your dearm car! Xuv 5oo has become a joke in my office now due to the above reasons.

While i love the car due to obvious reasons, due to the recent issues i have frankly lost hope and telling my friends/colleagues against their decision to purchase a mahindra car.

Due to the gravity of this situation, i wanted to bring to you kind attention.

@mahindraxuv500, @anandmahindra, #xuv500, #xuv5oo, #anantcars