Mahindra Finance — Cheated / looting loyal customers

EMI was not debited even after maintaing sufficient amount in bank when cross checked with staff its as per RBI and no charges will be there. But later cheated instead of 17k paid 22k for 5 months. Promised that waiver will be given. But that was just to keep calm and they were waiting for the loan to get completed. Looting with interest over interest.. Being a loyal customer i never missed EMI more over i have not even asked for moratorium. Cheating consumers who trusted mahindra finance makes it untrustworthy.Mentally disturbed as I expected they will keep promise and waive of last EMI.. it was my hard earned money.. not earned by cheating or looting. Never ever trust mahindra. They raised complaint but asking to withdraw complaint as they cant refund money.. Being a loyal customer even cant take back without resolution. After raising complaint also no one responded for 1 week. Govt should make consumer aware of this type of cheating as this creates mental agony and much more stress in a family where there is only single bread earner