Mahindra Finance — EMI Covid -19

Address:

Munithayappa Layout, Lingarajpuram

Dear Sir, I have taken loan with Mahindra Finance on 07.11.2019 and my loan no. is 6582234, & customer id. 8797967 i have been paying my loan with no Cheque bounces, but due to covid-19 Moratorium applied April 2020 till August 2020 i didn't pay my loan, and it is due to Lockdown and there is no business also, this is my REFINANCE the 2nd loan, 1st loan without any penalty i have paid my loan, Monthly my EMI is 18040/- this 5months which is not paid let it be extended but now December 10th 2021 i have to pay my loan 25407/- extra you have charged 7367/- i didn't expect this from Mahindra Finance, i spoke with customer care & personally visited nearest branch which is located near Kasturi nagar THERE IS NO RESPONSE FROM YOUR END, they are telling i dont know why this is charged so please give the details,