Mahindra Finance — Forcefully seizure my vehicle without prior notice

Address:

At-Daudpur, P.O-Chhatri, P.S-Egra, Dist-Purba Medinipur, Pin-721429

Most respectfully I, Gopal Chandra Das, father of Debasish Das, resident of Vill-Daudpur, P.O-Chhatri, P.S-Egra, Dist-Purba Medinipur, Pin-721429 would like to draw your kind attention that very recently a un-expectable incident happen with me of which details given below point wise for your kind information and take necessary action.
1. My son Debasish Das to purchase Mahindra Bolero Pickup Van took a car loan from your esteemed organization on 31/07/2019.
2. At the time of issuance the loan he requested to me to give him the xerox copies of my land record in support of the issuance of the loan. And further he inform me that the rest amount to purchase of the Pickup Van he will bared himself and he assure me that he will repay the monthly loan installment of the loan from his own income. So I was not interested about the loan instalment. Debasish also take care of the loan and the car.
3. A few months after taking the loan I ask him whether he is repaying the loan installments on time or not . He told me that he was paying the loan installment from his own bank account and also would do it in every month. So none o[censored]s would interfere in this matter.
4. On the dated 19/02/2021 my son suddenly died by an accident. From that date I was devastated and the Pickup VAN had been lying in my house since from his death.
5. If the car has been in this condition for a long time, it will get worse so when I try to start the pick up van on the road with the driver I got into a problem that insurance, pollution and fitness of the car is failed in due time. Knowing this fact, I pay the insurance, do the pollution certificate and also the fitness of the car in normal course
6. After my son's death I on behalf of my son Debasish Das visit the Contai Branch of Mahindra & Mahindra Finance Service Ltd. and inform them about my sons death and asking them how can I get the insurance claim from the insurance company and a request to them to help about the claim from their end. At that time the office inform me that there are some of the loan instalment kists due before his death.
7. Further for you kind information that, knowing the fact from your office I paid 5 installment ie. (Rs 16120 x 5 installment) totaling Rs 80600. The last payment of 5th no of instalment date is 25.09.2021.

But regretfully inform to you that on the dated 08.10.2021, I send the car to a place with the driver. But one unknown person identifying him a officer of Mahindra and Mahindra Finance and dishonestly, illegally without any reason forcefully and by emphasizing his power seize my Pickup Van at Berhompur from my Driver and give him seizure list in plain paper without any company stamp and without any sign by the seizure officer.
As the driver totally illiterate so he did not asking him anything about that, he only receive the seize paper and gave me after return back to home. After that I know the all fact from my driver which is happen with my driver. At that time I contact to the Contai Branch and inform them the fact in details and I ask them did any officer at your organization seized the car at Berhompur, if not, then someone stole the car. If you let me know, I will take a action about that. And if the car has too many installments left or there is a problem and I ask them if the car is sized by your company then why I have not been notified before and why didn't your company issue me a notice about that?

I wanted to knew from them who or whom did this crime to taking the advantage of my son's death and whether any person has a personal benefit in this offence. After such a discussion had with them they assure me to help about that it is to inform you that I have not yet received any updates and didn't know anything about the current situation.
I am paying the installment kist on behalf of my son Debasish Das, then why did this work without informing me anything. I did not say to anyone that i will not pay any further instalment after paying the five instalment kist.
So I request to your good self kindly take necessary steps to inform me about the fact in details within 7 days from the date of received of this letter to avoid complicacy against your organization. I hope you will take positive measures in support of the incidents.
The details of the Pickup VAN herein given below for your kind information and take necessary action.