Mahindra Finance — Regarding finance matter of my bajaj three wheeler auto

Address:Maheshdihi Sundargarh Odisha

Anil kumar Burh
Mob : [protected]

I wish to complain about my recent purchase Bajaj Maxima Cargo XL Financed through Mahindra Finance and registered with the name Mr Anil Kumar Burh and Mr. John Soy on 15th September 2023. I am complaining because the service provided by the finance agent dissatisfied me. When I contacted Mahindra Finance, Rourkela, Sundargarh and the concerned person Mr Ashok Mahakud Mob.[protected] he did not clear the context. If the vehicle on road price is Rs.3, 65531/- additional showroom discount Rs. 3, 62, 531/- out of which I made a down payment of Rs. 60, 000/- how come the loan amount became Rs.3, 20, 000/- and he charged Rs.12, 000/- as processing fees for each vehicle which was not mentioned earlier by the financer. Whereas the loan amount should be around Rs.3, 02, 531/- and the processing fees should be minimal. Due to such finance agent, it seems like companies are making fools to their customers. And I believe the response I got from Mr Ashok Mahakud was unfair and I would like a clear written explanation and an official receipt provided by the financer.
I look forward to hearing from you as soon as possible to resolve this problem. If I do not get any positive response then I will take a legal action against Mahindra Finance and to the Concern person as well.
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