Mahindra Finance — Sudden increment of Rs18,785 in vehicle loan EMI

DipayanDas01

from Kolkata, West Bengal

Jul 17, 2021

Address:

Kolkata, West Bengal

Customer ID: 11018830
Account no: 4892731

From 05 Aug 2021 my instalment amount will be increased from 16, 300 to 20, 057. I have to pay ₹18, 785 /- more. ( Rs3, 757 * 5 months )

I know that the company kept my instalment terminated from 5 April 2020 to 5 Aug 2020 due to pandemic lockdown.

But the fact is, neither I had requested the company to do so nor they have asked me whether I am okay with their decision or not. It was completely their decision and I was totally unaware of that.

So, I requested MAHINDRA FINANCE TEAM so many times to REVERSE THE EXTRA INTEREST from my monthly instalment amount which is ₹3, 757/- so that I can continue with my original instalment amount of ₹16, 300.

But, they are not replying to my emails. They are just ignoring my mails and calls since last 3 months.

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Mahindra Finance customer support has been notified about the posted complaint.

Jul 17, 2021

Updated by DipayanDas01 After the complaint, they reached me through a phone call. And forcing us to agree with their terms and conditions. I requested many times to waive off the extra interest amount i.e. 18, 785/- but they didn't agree.