Mahindra First Choice — Forgery and Mental harassment

Address:

Mumbai City, Maharashtra

Forgery and Mental harassment: I had purchased Honda Civic MH02BG6652 (Manufacture-Month and year: 09/2008) from Mahindra First Choice Automaxx Mulund west, Mumbai in 2014 August. After few days, i asked them (Automaxx Mulund west, Mumbai) to install CNG kit as to keep car's warranty continue as they said if its done outside except the Automaxx Mulund dealer the warranty will be void. They were charging 10K higher than the market price that i was getting with authorized dealer in the market for Lovato/BRC kit. However, when i got my car with CNG kit fitted i realized the kit is not approved by Mahindra First Choice. I complained the same to Mahindra area manager and they finally replaced to company approved CNG kit BRC. Once i got my RC without CNG endorsed, i noticed the owner's name is written as Santosh Kumar R Choubey and my father's name section displays as NA. Where as my name (owner's name: Santosh Kumar) and my father's name is Ram Narayan Choubey. I talked to Automaxx Mulund w, for the same to correct my name/owner and father's name sections. They promised me to do the same free of cost as its their mistake, but approached me only after RC book endorsed with CNG. When i got RC book endorsed with CNG in March 2015, i asked them to correct name. On 4th June 2015, they told me document is given to RTO agent and it has been processed. On 12th June 2015, they called me up and asked to pay RS. 1100 for the name correction even though its their mistakes or else they will not do. I asked them i will go for legal action for mental harassment and forgery to customer and they said do whatever i can. I have given all the required documents to transfer the vehicle on my name 1] Rent Agreement copy: On rental agreement copy its clearly mentioned the rental agreement for: Santosh Kumar s/o father name. 2] Passport/Driving License: Santosh Kumar