[Resolved] Mahindra First Choice [MFCWL] — no understanding of customer

Vijoy1962

from Mumbai, Maharashtra

Address:

near Argora chowk, Ranchi, Jharkhand, 834002

I have entered in a yearly scheme by paying rs1200/- towards 6 washing, teflon coating, rust coating etc. My scheme book no. 1599 has been misplaced somewhere but i am having a copy of same. Today when i went to the w/s, they refused for washing without the book. Is it fair on part of mahindra first choice s/c, near argora chowk, ranchi, to return customer for this only reason?

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Jun 11, 2019

Complaint marked as Resolved

Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.

Verified Support

May 11, 2019

Mahindra First Choice [MFCWL] Customer Care's response Dear Mr. Vijoy,

We have received your concern and we apologize for the inconvenience caused to you.

We request you to please share your contact details on below mentioned Email ID so that we can address your query.

[protected]@mahindrafcs.com

If you have any questions or comments regarding this matter, please feel free to contact us:

1. Website: www.mahindrafirstchoiceservices.com

2. Toll-free number:[protected]

3. Email us at: [protected]@mahindrafcs.com

We look forward to serving you better.

Yours sincerely,

Team MFCSL