Mahindra First Choice [MFCWL] — Overcharging and delay in transfer of car ownership

I bought a car through Mahindra First Choice Dealer at Ghaziabad on 18/10/2022.
I was charged by Rs.5000 for transfer of car ownership, but it is clearly mentioned on their website that it is free of cost. Also, the car ownership is still pending.
Car Regn. No. -DL10CM4179
Regards,
Divyanshu
[protected]
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