Mahindra First Choice [MFCWL] — Regarding my FIAT LINEA EMOTION CAR

Address:

#43 Addition Mission Block Marikuppam Post KGF - 563119

Hi Team,

I recently (FEB 2nd 2023) gave my FIAT LINEA EMOTION CAR for service in Mahindra First choice Kolar.

Below are the complaint details I have asked team to check in my car (FIAT LINEA)
1. Oil Leakage (Gear box seal)
2. Front Headlight
3. Check if AC gas is there

The executive made us wait more than 6 hrs and came up with a big list saying that these parts need to be replaced (attached is the list, please have a look into it).

Later I asked the team to replace only the Gear box seal and to check the headlight.

Today (08 FEB 2023) I went to pick up my car, I noticed a big noise in my car which was not there at all previously.

Regarding this I asked the executive, the executive responded I have already informed about this in REPAIR COST ESTIMATE form.

I clearly addressed the executive and said I have never heard any noise in my car steering, so please do not replace anything over there.

NOW MY CAR is having a new ISSUE which was not there when I handovered the car to MAHINDRA FIRST CHOICE.

I want the team to work on my issue again, I want my car back without a noise.

NOTE: When I was discussing this issue with the team, I got a reply back from them saying that YOURS IS SECOND HAND VEHICLE problems will be there.

I HAVE A QUESTION WITH MAHINDRA FIRST CHOICE

WILL MAHINDRA SERVICE ONLY THE NEW VEHICLE? as per executive
word.

I would request team to raise a ticket and work with the MAHINDRA FIRST CHOICE KOLAR

Thanks,
Rakesh. R
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