[Resolved]  Mahindra First Choice Services Ltd — Poor repairs and service

Address:

Bangalore, Karnataka

I got my car repaired at Mahendra First choice workshop in Bellandur. There were 2 invoices, one of which was [protected] and job card 59950 It was the worst experience I have ever had at any car workshop. 1) To start off the attitude of the paint shop department supervisor (rakesh) was anti customer. He clearly stated that it does not matter what the customer relation manager told me, if you want to get the car repaired it will be at his terms. 2) the plastic part that holds the fuel cap with the fuel tank was cut. This was cut by Rakesh to match the color. 3) I paid for a full interior cleaning (full interior enrichment) but the car came out worse than before! The dashboard now has white marks and the fabric has come out from the door side panel because of manhandling while cleaning. To top it all I was told someone will pick the car to get these things fixed and if I could please wait as there was an AC repair camp going on. I cooperated and now it's been more than 6 weeks but no one has come or called!