Mahindra Two Wheelers Complaints & Reviews

Dear Team,
This is Rajkumar, Mahindra 2 wheeler customer.I am the one who purchased Mahindra Centuro 3yrs back on august 2013.Since that day I am unable to drive my bike due to technical flaws and this has been reported to the authorized service center located nearby my residence Rithala Delhi.The service provided by the local Mahindra service centers has not been up to the mark and moreover was not up to the level of expectation as promised by your team members.Even after constant complaints I am roaming like a horse without a race course.The flaws in the bike are speedometer not working, Mileage issue and Engine jerks.I have already complained regarding this quite a many times.1 year ago I also complained regarding CDI unit of bike that also proved to be cumbersome for me as resolution was provided after 2 weeks.Right now my bike is in Teh. Dhanora, district Amroha U.P(Uttar Pradesh) and over there also the required service is not being provided.Now It's a humble request to you that please provide me the optimum resolution for this Mahindra 2 wheeler conundrum or replace my 2 wheeler .Else I will be provoked to knock the door of the consumer forum court.Awaiting your suitable response.

Regards,
Rajkumar
[protected]

Sir, i had bought mahindra gusto bearing engine no ukefe013941, on 11/08/15, from surya motors neredmet, hyderabad. From the day one there is starting problem. I had done 4 servising & during 4 servising i had complaint about the starting problem. On couple of times i had to push the vehicle upto 2 kms to show to the showrrom for rectification.
I ignored family advice to go for tvs /honda scooters since i have trust in mahindra products....

Sir i am having mahindra centuro bike bearing reg. No. Ga-03aa 4561, registered in my name sarvesh p. Goltekar in goa.
Recently my bike is giving some noise in the engine and i had taken my bike for servicing in quodros motors pvt. Ltd in panaji, the said agency in panaji on 16/06/2016 told that the bike is having the timing chain problem and the said part is not available with them to replace and i will have to go to mapusa for replacement in their service centre.
Today morning i. E. On 17/06/2016 i had visited the mapusa service centre of the said agency at about 9.15 am and the officials from the agency are saying that i will have to keep my bike and collect the same on the next day as it is the major work of replacing the timing chain. Hence i had to take my bike in the same faulty condition back as i am the government servant and cannot spent my full day after the repairing of my bike.
I am repending as i have purchased the bike of mahindras as this is the sort of service i m getting. I also say that the product of centuro is excellent but the service in goa is very poor.
My mobile no. Is [protected].

Awaiting a positive response from ur side atleast

As i have made all the service on the time but due to fault of one of your distributor as he dont upload second service record i am unable to claim warranty as service manager deny of this my gear box and cylinder case and cam producing irritating sound from very bigining i am faceing thus problem but not resolved till now looking forward for your reply

I purchase mahindra gusto from ur dealer at jodhpur. but after 9 month the sylincer of my sccoter is burst . I visit mahindra showrooms for removal of defect . But they does not accept my vehicle and denied to repair and said about non availability of part although that part is availavable . I visit 6 to 7 times but they does not heard anything and aleays denied .


Please help me in removing my problem as i feel myself helpless

I serviced mahindra gusto @ Sri vignesh motors - chennai. After servicing i getting mileage only 25 km/lt. problem here is they are not taking my vehicle for service for this my compliant and they asking me to do mileage verification trips.their language is not good and they asked me to take back my vechicle and i am not sure what should i do next. mahindra toll free no is not accessible.

I bought mahindra gusto in dec 14. From day first there was starting problem. On my complaint to mahindra it was rectified twice but in vain. My scooter is lying dead for the last few days. Please arrange to rectify the same or replace my scooter with a new one. Also the behaviour of your dealer ms binda automobile is very poor indecent and objectionable. He even refuge to attend my complaint. This is very disgusting and canot be expected from a deale ofmahindra. Please take immediate action in both the case.

I bought mahindra centuro around 3 years back. Since the day i bought it, the anti-theft alarm is not working properly. Whenever the key is inserted, the siren starts beeping and bike does not start. Even after numerous efforts for hours and trying inserting key again and again, it gives the same problem. I have complained to the dealer and customer care many times, but haven't got any solution. On suggestion from the technical team, i have...

I have a vehicle mahindra rodeo rj14dl0321 which i have given for service at dev autotech kalyan motors building, vidhyut nagar corner, main ajmer road jaipur.
They called me at about 5.45 pm pm that your vehicle is ready for service and i called back them at 6.00pm to know the bill amount for service and reached there at 6.20 pm. The service center's shutter was down that is it was off.
I was shocked then i called on number [protected] from where i got call regarding service and it was switched off.
On the job card: the working hours was 9.30 am to 6.30 pm.
I have to come back without my vehicle and tomorrow is sunday.
Its very complicated for me to move without vehicle.

Job card number: 14277

Dear sir/ madam

I have purchased centuro nxt model on 25/10/2015 from gupta auto near thermax chowk chinchwad pune 19. Tax invoice no 442.

From the day i have purchased the vehicle from the above mentioned showroom the mileage was 50-55 km / ltr.
I have completed the three free servicing from same service center gupta auto.
On every servicing the service center people have committed me for improvement in mileage. Company also have declared the mileage up to 86 km /ltr. So please take this complaint seriously do need full for the same.

Regards,

Mr. Mahesh pingale

Sir, today on 31/05/2016 i shashidhar singh advocate resident of dhanbad purchased parts for my flyte scooty parts no 30400-hpa-000-cdi one qty.from karn automobiles dhanbad .m.r .price mentioned on the packet rs 454.00.dealer refused to sell the parts for mrp .they charged extra price rs 22.00 .i had no option to refuse the buy because my flyte was breakdown.dealer informed that parts are not available in local market so price will extra. pl.note that as per motor vehicle act it is responsibility of manuf. to make readily available all parts in local market.
sir, dealer also not issued cash memo for this purchase rather they issued job card no nil dated 31/0/2016 for this purchase.this is serious violation of consumer act.
i am mentally and financially depressed.
pl.reply within 7 (seven) days why not a case be registered at proper FORA

SHASHIDHAR SINGH
ADVOCATE
ANAND NAGAR
ISM DHANBAD
JHARKHAND

Surprising for the best professioanl corporate management for making fool to small customers
Urprising for the best professional corporate management for making fool to small customers,

- you have not refunded rs. 2850 which was wrongly charged
- your repairer has make me fantastically very fool. He has not done anything. The vehicle is eating petrol/feed is abnormally it is costing very high than the four wheeler vehicle.

- you have compelled me to advertise and make aware about the system of making foolish and bavkoof to the customers and small people. You are charging rs. 60000 for vehicle it straightway the official loot from the customers.

- now i have to take the help of grahak surkasha and all leading local news papers for the compensation.

I want to register a complain against mahindra 2 wheeler,
Battery of my scootty is getting discharge again and again.
When i went to their agency they again charged the same battery
And gave me again i told them that this is getting discharged after
1-2 days they told me that we have checked now it will work properly
And again after 2 days battery got discharge. I again went to them then
They told me that you have to go to the showroom of battery and when
I went over their they checked and told as that battery is of expiry date.
I again went to the mahindra agency and i have told them and they are still
Asked me for 10 days again. Currently i am working and i also don't have that
Much time and i don't have any other option then my scooty. Now i am frustrated and want to sue mahindra at any cost.

Dear sir,

I have purchased the above vehicle reg. No. Ka-05 jj 7349 on 9-1-2015. For approx one year it was giving good performance. After dec 15 to till date 3 major breakdowns are happened (Service amount from 3 services approximately 7000/- (Only 6500 kms covered date from 10 dec 2015 to[protected]. Only free battery replacement was given. You can check case history and vehicle is serviced regularly by authorised mahindra dealer : synergy services, bangalore. Please make arrangements of reimbursement since 5 years warranty is there.


I strongly believe positive support and reply is given by international branded company in this regard.


Owner of a dabba bike

Mahindra two wheeles are Worst in automobile industry ever seen. They have various inherant problem in their scooters. They don't don't bothers to resolve the issue. They take vehicles for repair and return without resolving the issue and everything is OK. This is not only their service station staff but theirs own responsible managers Mr. Datta Mahajan, customers care national head Mr Rajiv shama, their plant head Mr normal matharu, marketing head. Mr Sarosh Shetty, quality head Mr Rajendran and so on. List is bigger.
I asked them for money back by seeing the repeated & genuine problem in my scooter.
Service dealers also not ready to return the money they are telling to go anywhere you want.

Now I am going to complain to their chairman Mr Anand Mahindra about my scooter issues.
Let see what reply he will give.

The complaint of button start and kick-start raised during 3rd servicing in Oct 15 since then there is repeated problem of GUSTO and I am unable to use since Oct 15.
Mahindra team not able to resolve this issue even taking to service station many times and every time they are tailing vehicle is OK but this is not yet completely resolved there is inherent problem in scooter I guess this problem is on many scooters. Nobody is responding about my money return back. This vehicle is faulty I advise others also not to think about any Mahindra scooters.
Once Mahindra gets order they never bothered about customer difficulty and their genuine scooters problem. Even customer dies they will not bothers. Just a letter of formality abt assurance and continuous support answer to customer.

This is what Mahindra scooters brand.
If any higher authority reads this they will just divert this issue to customer care to resolve the issue and customer care send only formality letter that vehicle is OK that's all.

Today I am visit Khandelwal Service center, Plot no - 105, Patpar Ganj, Industrial Area for the service of Mahindra Gusto - DL7SBU6868 booked with job card no. 21692. The matter is after service a technical person go to a test ride but he take 40-50 mins.. When he came back to service center I asked what the reason behind taking too much time then he revert me that he used my vehicle for his person work. When I am examine my scooter then I found the left side body cover of my scooter was damaged and then I again ask him for the reason of damage and then he shout on me and said go n complaint to Khandelwal Automobiles.

I've given my mahindra rodeo for service at the tirunelveli showroom. My bike engine was louder than normal. Free service isn't over yet. They said that some parts had to be replaced, and it has to come from the company. This was approximately 3 months ago.. Or may be more that i even forgot i once owned a bike. I still is in the workshop. My father calls them once a week and they say that the parts still hasn't come yet. I've left tamilnadu and currently am studying in karnataka.
I meed to know what happened to my bike. I need my bike or the money for my bike, so that i can buy a new one.

Sir mena ahi 2 mhine phla mhindera gusto li he jo ki ab self nhi le rhi he 2\5\16 ko nirmal auto agencies lajpat nagar shibabad service pe dali lakin wo gadi shei nhi kar pa rahe he kisi part ka bhane bol reha he abhi 15 din aur lagange mane toll free no par call ki to unone muje kuch no diye mane call kiye to unune muje nirmal auto agencies se batt karne ke liye kha nirmal mari koi bat nahi sune rhe he ulta muje bol rhe he app ne gadi me ye kya kar diya ...pls help me ...sabhi ki adiuo recoding surchit he

I have purchased mahindra centuro from m/s surua motors, their dealer at secunderabad on june 6th, 2014. At the end of my 1st service, it was giving 43kms/ltr mileage. After 2nd service, it was giving about 60 kms/ltr. While giving it for 3rd service, i have specifically told the service staff not to tune/change the tuning of my vehicle which they did though. After that, my vehicle never crossed 40 kms/ltr of petrol, even on today. Every time i visit and complaint about it to the supervisor mr. Mohan who in turns says that i do not run the vehicle for longer trips continuously.

I have lodged oral complaint several times to its show-room manager mr. Nageswara rao, who in turn was helpless. I met the sales manager mr. Krishan rao, who could not help.

Di-spite keeping miking vehicle of 3 to 4 days on a couple of occasions while submitting my vehicle for regular service as per service norms and having complained about mileage, nothing was done and i started experiencing new problems like engine suddenly gets off while switching over gears and some times during heavy traffic.

At one point of time i was told that my vehicle`s original carburetor has been changed. This was never reflected in any of the job cards at the service point. And i wonder as how they could change such vital parts of the vehicle
Which costed me rs.57, 285/- (Excluding life tax, insurance and registration) without my consent.

I tried to fix an appointment with the service engineer. So far i could not get one almost 2yrs passed though till now. They simply keep sending me sms asking or reminding about service due date (May be to make that extra billing).

I wonder that a company like mahindra two wheelers ltd., is being incorporated to mop-up some losses from the other group companies to avoid income-tax/corporate tax.

A show room which has no professional approach towards its customers/customer care should be closed. A company which cannot fix-up an appointmet with its sales enginner in about 2 yrs, what best we can expect from it in future?

If the companny is that competetive, let them beat the sa, es like hero honda or even activa for that matter.

The price mechanism is another gullible factor. Within 15 months from the date of my purchase, the pricing has been cut down to mere rs. 48000/-.

I have been riding 2 wheelers of 4 stroke engine ever since hero honda launched in india for the first time i. E., since 1984.

Well most of the time these vehicles are being handled by me alone. Even the present centuro also.

Can you give any solution for my problem or else refund my entire money else replace with a new bike.

Alas! If this is your customer care, i am sure most of the buyers of centuro will be one timers else over a period of time, you will see heaps of crapped centuro vehicles being sold as crap auction for metal value!

Hope i will get a proper reply with action within a fort night. Else, i will put up this case in consumer court and also on the golbal net and also in all other news papers and magazines.