Mahindra Two Wheelers Complaints & Reviews

We have Mahindra Rodeo purchased in october 2010. Presently indicator is not functional properly and LED light inside Indicator remains on even if bike is put off with keys.

This has been happening since few years we noticed it now. We are unable to get to any service center as almost all are closed dow.

Kindly advise where we will get this rectified. We are resident of Mira road, Thane 401105.

Manish Lone
[protected] / [protected] (email : [protected]@hotmail.com

Anti theft function is not working properly.. when I insert it's own the siren starts beeping and imobilizes engine. Even after trying too many times the bike doesn't get started.. please suggest me a solution... From the first day it self the clock was not showing right time nd I got some problem with trip meter cable so dealers had replaced the whole digital meter, even the new meter doesn't show right time, trip meter and the fuel gauge too it shows half tank where actually fuel will be in reserve. And that fuel indicator never came down from half tank. Please suggest me a solution for anti theft key problem, because I am unable to start the bike now.

There is no show room and service centres at chittoor. Even spare parts also not available. You people have to do something regarding this because its very difficult if any repair comes and we are facing problems. Plz do help us. While buying vehicle they will promise we will take care if any problem comes, but now there is no show room and no service centres available.

Hello,

I'm the owner of mahindra mojo 2015 model. This is the second time i have faced an issue pertaining to warranty. The first time i had an issue was with the ecu, where when i raised a warranty claim, it was inititially denied stating that as my bike missed 1 scheduled service the warranty cannot be claimed. My bike had only run 10, 000 km till that time and as i was not in pune, i could not get the bike serviced. I had no possible way of getting it serviced at that time. Finally this was taken in to consideration and i was given a warranty claim of 70%.

I faced another issue a month back, the speedo meeter had water vapour in it after every wash. I approached the service center and i was told this was a known issue and can be covered in warranty. Howerver my warranty claim has been rejected stating the same reason as before that my bike missed a single service. The service center called and they stated i do not have the warranty any more.

This is not acceptable. Mahindra has no provision to get the bike picked up and serviced then, how would some one who is not in the state get the bike serviced.
My bike has run around 12~13k km till now, and its the second manufacturing issue.
Revoking the bikes warrranty because of a missed service is not acceptable. Also the service has nothing to do with the speedometer console.
The reason it developed cracks is a clear manufacturing defect.

Hello sir/madam,
My name is nagraj and i am a proud owner of mahindra two wheelers for the past 8 years. My gusto met with an accident and needed to be repaired. One of the mechanics from sree laxmi venkateshwara automobiles, anekal picked up my scooter on 20th of september, he promised to have it repaired and delivered in a weeks time. Until now i have not received the delivery of the vehicle. The service center people say that the vehicle is still not ready. Until this monday they gave a reason that the materials have been ordered from the company and they have not arrived. Since yesterday they are claiming that all their mechanics have quit the job and they do not have anyone to repair the vehicle. I need to claim insurance for the damages, but i have not yet received the vehicle yet. It's been more than one month now.

Please look into this matter urgently and help me in getting the delivery of the vehicle. It is becoming very difficult without the scooter as my wife has to take the cab every day to drop my son to school and bring him back. Also the service center is about 18 kilometer away so i cannot visit daily, now they are not even receiving my calls.

My mahindra gusto number is ka05 jq 4044.

Appreciate your immediate action in this matter.

Thank you
Nagraj ([protected])

I had a gusto two wheeler 2015 model purchased during july 2015. This vehicle is frequently going under breakdown. Last time it was during june 2015, mother board failed costing me more than rs.1500/-. Again yesterday went under breakdown. So far not attended by the service person. It is not known what went wrong.

I think these are the reasons for vanishing from market.

I repent for opting gusto leaving many others.

I never expected the mahindra performance at a low level/ rock bottom.

I am from goal i have mahindra centuro bike i am facing problem since one month my bike is not starting due to cdi problem as service centres are not there in goa and its parts are not available with mahindra's service and its been handled by third party they do not respond properly as they tell we ordered parts and not yet received from last month i can't ride or sell my bike as its not starting please try to solve my problem as soon as possible

Dear sir,
I am d. M. Darji from meghraj, dis. Arvalli, gujarat.
I have purchase mahindra centuro before 3.5 year. There is no service center so i must have go in privet service center. Your authorized service center is 90 km. Away from my native place.
Now there is a problem in noise of bike so i took my bike at himmat nagar show room. They have told me that problem in crenk so may be a cost of repair is nearest 3, 000 rs.
What heppend your promise of 5 year warranty. Why i have paid 3, 000 rs.
Pls. Reply me what i have do in this matter earliest. My mo. No.[protected] and bike no. Gj09cm3099

I am prince philip, i have a centuro. Kl-07-by-610, i visit your service center in kadavanthra - kochi, m squared motors pvt ltd, for changing chain and sprocket and some electric problems, engine noise also, but your service manger told me that its takes 30 days for repairing, i am working as a cameraman, in a news channel, so i want regularly my bike, its jest a entry level bike, not a imported super bike, if you are behave like this i will move a petition in consumer court, i am a costumer, i want better service from you.in minimum time. Please consider my compliant and take action...

Prince philip
Phone [protected]
Email : [protected]@gmail.com

This is vency menezes from mumbai, maharashtra. I have purchased mahindra mojo.

With due course of time the eco of the bike had stopped working, and due to which the ignition to bike was not working and hence i had to tow the bike, by using rsa service. Now thhe problem starts

Problems faced:

1. According to the policy there should have been a call given to customer from the service center to the customer once the bike was received at the service center (Sonia motors bhandup). Which did not happen and it was me who followed up on a regular basis to check what is happening, the reason when asked given by team was the manager has changed and new the person has no idea what to do.

2. It took them 30 days (Submitted bike on 2nd sept 218 and received on 2nd october 2018) to just replace the eco and get the servicing done

3. When i had submitted the bike, the condition of all other parts were good except the eco. When i took the delivery on 2nd october 2018, there some noise heard while applying the front brake, so i asked the explanation, and the reason i got was it is because there is no running since one month and was told if it persist after some kilometers then please get the vehicle we will fix it.

4. On 6th october after riding 120 km still the noise persist and so i took the mojo to sonia motors bhandup. The service engineer started to work, he attempted thrice but still the noise was persistent.

Now the first service men comes with a conclusion that my brake pad has to be changed (Well i do have a bill of thee brake pads which were changed at 32600 km and now odo is 33100)

After this there another engineer who tries his hand and said "sir your brake pads are new but your disc plate has to be changed"

So i come to a conclusion that
A. Mahindra service engineers were not able to troubleshoot and if not able to fix the problem put the bill on customer and get the part replaced.

B.in this whole servicing time i saw some parts of other mojo which were present for servicing were replaced to my bike, that means i assume the parts of my bike were also replaced in this one month of time (I do have a video footage of same)

5. After some discussions, the management at sonia motors bhandup told that there is our manager mr. Alay who would assist you, (I had to wait one hour for him to assist me)

In the mean time i got in touch with mr. Swapnil jakate (Territory manager), i asked him who is mr alay, he said there is none called as alay in mahindra.

So i got to know one more thing that the whole sonia motors bhandup relies on mr. Alay who is a advisory of royal enfield right next to service station.

And this is not known to mr swapnil.

I would like to put this as eye opener to the senior management of mahindra two wheeler s that there are malpractices and poor services is making your customers go away from you.

Requesting to give me a workable solution to the issues i faced. And what can be my next steps.

Regards,
Vency menezes
+91 [protected]

My name lakhan singh from delhi.
I have a mahindra gusto dx 2015
I wont buye in new head light
But two deler say very different prices
Without fiting price
Shanker motor shahdara say rs 900 samthing
And khandelwal motor
Patparganj say rs1600 samting what i do pls say what i do

My mali id - [protected]@gmail.com
Regn. No: dl14sh6227
Ph.[protected]

I am gopal choudhary from faridabad, haryana. I have mahindra gusto vx model & i had purchased it in feb.2016. On 27th sept. 2018 morning i try to start my scotty but not started. I took it to mechanic on 29nd sept. 2018. After checking, he told me that cdi kit is not functioning, need to replace. I agreed to replace. Mechanic told me that i am searching the part. Four day passed still part is not available. He is still searching. I am much frustrated & worried that in faridabad cdi kit is not available. Very bed scenario. I am not able to understand what to do.

I have mahindra centuro bike 1 year old its stator plate is not working properly. Service center person advice to change the stator plate but the plate is not available in the market as well as the center from last 3 months. I request mahindra twowheeler complain section to resond to my complain as soon as possible. And contact me at gmail. (Aamir. [protected]@gmail.com)

I bought my vehicle Mahindra Centuro in 2014 at Bangalore. Its working great all these years, thanks to Mahindra for a great bike...!

However recently I am facing this problem. At times (now this problem has increased), when I insert the Key into the Ignition and turn-it to On position, the Anti Theft alaram goes on, and doesn't stop, and I can't start my vehicle. I keep turning the key to off position and then back to on, several times, trying various things, then suddenly the Alaram stops and it works normally.

What's the problem? How can I rectify it? is there any standard procedure to stop the Alaram when it sounds? (like pressing certain buttons on the Key in a specific format).

Service is very very bad because if any parts require related to engine then which is not available in the market as well as mahindra stores and also online... Like parts name campshaft etc. Of mahindra centuro... And also maximum mahindra two wheelers show room was closed. Not only that problem, moreover few days later after bought this bike, some noise have come from engine.

I have given my centuro bike with registration number tn78 w 0946 on 11.09.18 at pollachi service center because the bike was unable to start. After examining they replied me that the cdi unit of bike need to replace and i agreed for replacement and given advance. Now even after 10 days niether they replaced the cdi unit nor returned the bike to me. Please take necessary action.

The duro dz 125 was having problem and same was taken mahindra service centre, ananatapur. They are not having complete spares and they are asking customer to buy duplicate spares.

Finally, for rs. 100 item they have charged rs.600 (Without bill) and rs. 625 for other items like bolts, spring, oil labour charges.

This is one type punishment for buying brand like mahindra and no satisfactory service available.

Its second time my bike not starting abruptly. This time i have used their road side assistance, unlike earlier where i pushed the bike till service centre. Poor quality check by mahindra is causing lot issues in bike, which they sold as premium product. Many low budget two wheeler are better compared to mojo i think. Last time when it appeared they changed the sensor switch near clutch, which in turn regulates the power supply to engine to start.

I have bought mahindra a gusto 110 cc vx model in februray in pudhuchery under BS-3 Sales. The moment i paid i advance i faced the troubles, The dealer who handled that was a doing a pathetic service, He has delivered me a scooter without battery and said me dont try for self start for a month. After discovering thier fraud, , i have to call customer care and after a long battle they have replaced the battery, But they gave a smaller battery agained cheated me, For 1 st service they took one month kept my vehicle in thier show room, After that i moved out of pondychery, Now black smoke coming out of vehicle and every month the spark black damaged, Now they are telling they need to replace tha valves, The vehicle has just ran 7000 kms and this kind of troubles is there, Riding comfort is good but poor quality of in spares spoils the companys name,

I love mahindra brand they use to give value for money, But in this case they failed

I had spoken to the customer care [protected] informed them that I got my bike from Andhra Pradesh and moved to Karnataka.

For Road tax sake i need a duplicate invoice to submit in Karnataka RTO.

They informed me that Koramangala they have a dealer named

"Pratap Archade", 80th Ft Road, Koramangala.

Contact Person: Selva.

He informed me that its not possible from his end. So I asked him in written and he was very rude on that part.

It made me such an impression Mahindra employees just wanted to depend on Word of Mouth and play safe when we ask for written.