Make My Gateway — Refund of money for Holiday package

On Nov 26th I purchased the holiday package based on promises made by Rajesh of a assured gift of sony xperia Z2. I was amazed as the cost of this is 4 times more than the package and Mr Rajesh said that they are promoting their holiday packages and their company that is why they are giving this gift He even said my billing address which fooled me. He was successful in fooling me of the false gift and purchase the gift which will be dispatched the next day itself. I waited and waited but there was no response from them. Then I called them and they said that I need to receive a booking ID through post. So I waited for the post. Once I received the post I called them told them the order ID which is 2609.They said that they will pass the information to their dispatch team and they will dispatch the gift. I waited and waited but still failed to get any gift nor any response. So I called them again this time they come with one more reason saying that he Mr Risheb will check and call me the next day and provide me the tracking details. Fianally Risheb gave a doc tracking # 46532251 through Agarwal packers. I called Agarwal they said the doc # is itself wrong. So I called Risheb and told him the same. He said that their co has a tie up with them these can not be tracked as the actual doc tracking # is only 7 digits. The 8 digit no is only for our references. These people go to any extend to fool the customers. He asked to wait for week and I will receive the gift. But failed to receive the gift even after 15 days. So I called them again, now the new story is that agarwal packers has resend back my courier and they will send the fresh courier. I waited for a week. Still no response. So i called them today and now they are telling that u have to give some 10 12 referrals then we will dispatch the Tab. Then i shouted on them to refund the money. They told me that it will take 45 days to refund the money. Please take action against these culprits. My Purchase details: Reference :- 2072/28631260 Tracking # provided 43452589, 43562809 & 46465435. Order ID 2609. Looking for a positive and correct action Regards Naveen [protected]