I have purchased two return tickets of Delhi Leh of coming September from this so called popular site on 27 Dec. 2014. Next day they informed me that due to card blocking this transaction was not approved and without any reason they cancelled my ticket and informed me that almost whole amount which was more than 8 thousands were charged for cancellation and spending about 8.5 thousand rupees only 262 Rs.were told to refund me. Today after more than two and half week when i contact their CC they informed me that we will refund your whole amount.. Now my concerns are..
Why they cancelled my ticket if they already booked my ticket and received whole amount to be paid.
Why didn't they inform me that what reason for cancellation was there..
If I have not asked for cancellation of tickets than why were they charging the cancellation charges from me earlier..
After charging Rs 500 on every transaction.. Why are they doing such nonsense acts..
I am totally frustrated and will see them in the court very soon.
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Aug 14, 2020
Complaint marked as Resolved
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We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:
- Booking ID or
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