[Resolved]  Make My Trip — Air ticket

Address:Dehradun, Uttarakhand

I have purchased two return tickets of Delhi Leh of coming September from this so called popular site on 27 Dec. 2014. Next day they informed me that due to card blocking this transaction was not approved and without any reason they cancelled my ticket and informed me that almost whole amount which was more than 8 thousands were charged for cancellation and spending about 8.5 thousand rupees only 262 Rs.were told to refund me. Today after more than two and half week when i contact their CC they informed me that we will refund your whole amount.. Now my concerns are.. Why they cancelled my ticket if they already booked my ticket and received whole amount to be paid. Why didn't they inform me that what reason for cancellation was there.. If I have not asked for cancellation of tickets than why were they charging the cancellation charges from me earlier.. After charging Rs 500 on every transaction.. Why are they doing such nonsense acts.. I am totally frustrated and will see them in the court very soon.
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Aug 14, 2020
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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Comments

Dear Satya25,

We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
Booking id NF[protected]
Email id - [protected]@gmail.com

Note- I have made atleast 20 bookings from this I'd.

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