[Resolved] Make My Trip — Bus cancelled and no information given | |||
On 24th Jan 2017 morning, I Vikas sharma booked 3 bus tickets from dewas to Bhopal from Make my trip under MMT ID NU[protected] My bus has to pick me up at 5pm, then I called at the number given by MMT. They told me that the bus which u have booked is cancelled. And u should arrange urself to reach wherever u wish to go we dnt care. I had a train to catch to catch that day and I was travelling with my mother and sister.I have paid the travel insurance along with the ticket price. They cancelled the bus and didnt even bothered to inform me. Me, my sister and my mother had to suffer a lot just because of them . my mother has undergone a surgery recently and they made her suffer.I paid insurance also with ticket price. I want serious action to be taken against them they are fooling people. Make my trip should be stopped otherwise more and more people had to suffer like me. Was this information helpful? | |||
Mar 14, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Feb 07, 2017 MakeMyTrip India Customer Care's response Dear Mr Sharma, Greetings from MakeMyTrip!! We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Team-MakeMyTrip Care | |||
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