Make My Trip — Cheating regarding flight fares | |||
Hi, I would like to bring your attention towards make my trip(Makemytrip.com), At the time of booking the flight ticket yesterday on 9th april 2016, it was noticed that the fare of spicejet (Sg-488) was refundable. After booking the ticket i changed my travel plan and cancelled the ticket. The money that was refunded to me was 399 rupees only from 5280 rupees. I had a talk with spicejet customer care and they told me that they have cut the cancellation charge of 2500 rupees and have refunded all the rest of amount to makemytrip.com. Wen i called make my trip they answered me rudely and said that money was not refunded by spicejet and they have only 399 rupees to refund. Wen i asked them what's the problem then the guy rahul answered in a rude way and said that they will not refund the money as it was non refundable. When i said i have kept the screenshort of the flight details then he said give us 48hrs we will see. Till now no confirmation msg has been received. Hope this complaint of mine will bring focus to ward's the fraud and cheap profit making activity of make my trip. Was this information helpful? | |||
MakeMyTrip India customer support has been notified about the posted complaint. | |||
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