Make My Trip — Flight ticket not cancelled even i cancelled it via MMT mobile app

Address:Mumbai City, Maharashtra
Website:www.makemytrip.com

I cancelled one flight ticket via MAKE MY TRIP MOBILE APPLICATION due to flight delayed msg recieved by me from spicejet, and i select the cancellation reason flight delayed or prepond, which was correct as per normal human being, but make my trip did not send my ticket cancellation request to spice jet, my passenger was not show as per spice jet, so i got refund only for passenger not show, but my issue is that why my ticket was not cancelled, if some body is cancelling the ticket then why he should visit airport or travel .?? ticket was inr 3800, they refund me 822 rs, i should get refund 1750 INR, i have all the proofs and call recordings and screen shots of everything . thanks and regards AJIT KHARE [protected] [protected]@gmai.com
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Dear ajitkhare001

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care
Dear Ajit khare,

Greetings from Make My Trip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your booking, please note that we are initiating refund for INR 928/- more by 24th – SEP – 2015 as same would be reflecting in your account as per your bank processing cycle.

We hope that your concern has been resolved satisfactorily. Assuring you best of our services.

Team-MakeMyTrip Care

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