MakeMyTrip India Complaints & Reviews

It was raining heavily in Bangalore on[protected]. For every step it was taking minimum 5 minutes telling us to wait as there is network issue. I had to book Bangalore-Poona tickets for 5th Jan 2022 and Poona-Bangalore for 9th Jan 2022 for 15 passengers in Indigo only. I covered all of them by attempting 7 times spanning over 7 hours. It was a horrible experience to sit in front of laptop for 7 hours. It was against Ticket ID NF[protected].ETicket,...

I booked a FLT Ticket from MakeMyTrip India Website with a
Booking ID: NF[protected] and Airlines PNR No: I4TYQV by Go-First Airlines for Sector-Hyderabad to Bangalore, Non-Stop FLT (Date of Travel[protected] for a family of four. Yesterday I got a call from a person claiming to be Go-First representative, informing me that Airlines had cancelled the FLT due to some operational issues (not disclosed). He asked me whether I prefer...

I have booked two rooms in shantivan resort valsad from
12 th, december.2021 to 15 th december 2021 in the name of
himanshui desai and kalpana desai.
The said resort has denied the rooms bookin in our name
asthey are foolly booked during that period.
Where as you people have sent me confirm bookig voucher
for the same for that period
lease take up this matter with the resort and inform me asbr...

I was booking flight from Goa to New Delhi on 17 November 2018. As I am not a registered user, I simply entered my email and phone for flight booking. The amount of INR 4830 got deducted from my bank but it showed error on make my trip website. The transaction id is:UPI[protected]. There is no representative I can talk to nor any email id where I can complain. Very poor customer service. Still looking for my refund...

My international flight from Mumbai- Dubai was cancelled by Spicejet.

When I raised a request with make my trip to refund my money they did not allow me to partially cancel my round trip flight, hence I had to cancel my Dubai- Mumbai flights as well.

On top of that they have charged MMT convenience fee and Airline cancellation fee of 12, 000 Rs for a flight cancelled by the airline.

The cherry...

I would like to edit a review posted in Makemytrip Novmeber 07 2021. Mail ID- [protected]@gmail.com...

The return flight on Nov 4th at 7:45pm booked by MMT as a part of holiday package was fake and not even in Indigo flight schedule list. We had to book return flight from our side and had to struggle a lot. The relationship manager assigned to us Selvi George stopped picking up our calls and blocked our numbers. Didnot expect this kind o[censored]nprofessionalism from MakeMyTrip. we have sent many mails to customer support no reply from any regarding...

I am unable to download the Invoice for the my Flight bookings. Can you please help to resolve this....

Respected sir/madam,
I am requesting my refund of money as I had booked a ticket on 03.11.2021 using MakeMyTrip app. The ticket invoice no. :- M06BS22I00491285, and booking ID :- NU[protected].
Travel date being 05.11.2021, I learnt after arriving at the bus stand that the Indo Canadian transport co., from Chandigarh to Ellenabad route that I booked my ticket for, was inoperative that day.
It's been more than 10...

I have booked flight tickets with MakeMyTrip booking ID - NF2RKLKTVDN9CS564714.
But haven't received payment invoice of the transaction done. Even the download invoice button on app amd website is not working. What lind of service are they offering, they are not providing bill to the customer. I may have to think of taking legal action against them as it is illegal for company to refuse to provide invoice....

I booked a bus (Shree Kukke Travels) from MakeMyTrip on 7th November.
Boarding point : Shivamogga Bus Stand.
Time : 11:30pm.
While we reached Shivamogga Bus Stand, all it was a nightmare experience we had.
Problems :
1) When we reached, the bus was not present at the stand. Then a person came to us and said, the owner of the bus had sent different bus, so please board to Sri Balaji Travels Bus.
Then...

I have booked flight ticket through Make My Trip.com on 15/11/2021. The amount of Rs.15322/- has been deducted from my creditcard. But booking was not confirmed. I have earlier contacted ICICI customer care and MMT customer care. But no have replied me properly. Please look into the matter and shortout my issue.
My Credit Card No. is [protected].
BANK NAME: ICICI BANK...

I booked two connecting flights from Aizawl-Kolkata-Bengaluru on 8 April 2020 and was cancelled. I received the refunded amount to My Cash/Wallet of Make My Trip on different dates -

1) 9 Nov 2020 - Rs. 3624/-
2) 11 Nov 2020 - Rs. 3624/-
3) 28 Mar 2021 - Rs. 3418/-
4) 21 Apr 2021 - Rs. 3418/-.
(Screenshot of refund is attached)

There was an option to transfer the refunded amount...

I have booked ticket on 15th November 2021 from Allahabad Airport to Raipur airport to Hyedrabad Airport.

Ticket was not booked & amount was deducted.

Amount Deducted: Rs. 10, 993.00

Kindly refund the same....

I booked 2 tickets on 14/11/21 from MakeMyTrip. Amount got deducted from my account but I didn't receive any tickets. Called multiple times at customer care, but none were answered....

I booked my train on 10 Nov -21 and soon i cancelled it . It was written that I will get my refund within 2 days . But i haven't received yet . My booking no. Is NR[protected] and my RRN no. Is [protected] . My refund amount is 408 . Please give my money back . It shows refund is being credited but i haven't received it ....

I have booked my honeymoon trip and was supposed to pay the 2nd instalment of my trip booking amount on 8/11/21 but when i tried to make the payment through Mmt application from where i have done my booking it was asking for the full payment instead of the second instalment.

I tried to reached my assistance executive Ms Salvi many times but her cell phone was switched off. Next day i had an conversation with another executive...

Booking reference VWRF8A refunded by indigo airline to Make my trip India
on 21 oct21 at 2;03pm
Till now no communications to refund of rupees 9177
Request to refund immediately...

I have booked pre paid cab to Bangalore airport from Bangalore city in make my trip.. The cab driver delayed and we have waited almost 1 hr .we have arranged another cab . There is no cancellation option and we have lost money around 1000 and I have tried to reached out to make my trip but there is no response, , need full refund as it is cab drivers fault...

I booked 2 train tickets for Jaipur to Lucknow through MakeMyTrip. I had to cancel one of the ticket on 16th Oct. MakeMyTrip told me that I would get my refund by 2nd Nov. Today, it is 12th Nov and I still haven't received my refund. I contacted them and filed a complaint. I even provided them with my bank statement and co-operated with them. After a few days they called me back and told me that from their side they had already processed...