MakeMyTrip India Complaints & Reviews

I had booked following air tickets through MakeMyTrip:

Booking ID PNR No. Date of Travel Sector
NF[protected] VDFENG 28th Mar '20 BLR to IXE (SPICEJET)
NF[protected] YEC2XT 29th Mar '20 IXE to BLR (SPICEJET)
NF[protected] WGK34S 29th Mar '20 IXE to MAA (INDIGO

Airlines had subsequently cancelled above flights due to countrywide lockdown implemented by Central Government. We came...

Our Mahabaleswar trip was very nice. Hotel Bella Vista, MMT Vehicle and Driver were good. Only on the second day of our trip That’s Friday in the evening, we did not receive proper supply of hot water to have a bath in cold climate. We called housekeeping twice, then called reception, they send a person to find out but with no result. Then I myself went personally and met the manager. He just said sorry and made arrangement of two buckets...

Booked Wood palace hotel, Kodaikanal last week in make my trip and the amount was deducted too. When we reached Kodaikanal with family in the night. The hotel people denied to give rooms as they were telling no rooms available. Contacted makemytrip customer care, they were not able to do anything. Then with the family & small childrens roamed the city in the mid-night & found a hotel around 1.45am. This incident spoiled my entire trip to...

I have booked a Dubai package (03Oct-08Oct) from MakeMyTrip website in September 2021 costed 1, 79, 700 rupees. Upon booking i was assigned with a Customer relationship manager named Bhanu. They promised that, will provide everything that is mentioned in the Tour package itinerary along with proper Guidance and support. My tour date was 03Oct from Hyderabad to Dubai and end on 08Oct. Due to some personal issues i could not able to catch the...

I'm not able to pay my remaining balance to complete the flight booking and it is always showing error as attached for your reference. Help me out to pay my remaining balance.
And I didn't find any customer service portal in your mmt app which is very disgusting. Please help me out ASAP...

I booked my ticket through my yahoo mail [protected]@yahoo.com but makemytrip app registered me with gmail. Now they transfered my cancelled booking money to my yahoo mail which I'm unable to login and access my wallet they just harassing me with no issue. I want my money into my gmail account wallet [protected]@gmail.com....

Sir,

We had booked the tickets to Hongkong but the flights were cancelled due to unrest in Hongkong of Booking Id: NN[protected].
We are still waiting for the refund and response from MMT. Indigo states that the booking under PNR MK6T7A was canceled and they have processed you a full refund of INR 41, 296 to the virtual ID of the travel agency on 15th August 2019 so kindly get in touch with the concerned travel agency/portal...

I booked a flight ticket on makemytrip for hyderabd -kochi for november 12 2021 with PNR M9TFHG on flight G8 - 506.

two days later, i was informed by goair airlines that the flight was cancelled and that i had apply for a refund through the ticketing agent makemytrip. they also recorded my request for cancellation and confirmed.

i raised a request for cancellation on makemytrip and received confirmation that...

I had booked a ticket and after entering my UPI pin they said the booking failed. But after i checked my bank balance, 1929 rs was debited from my account for the ticket.
And since then, there have been no response from anywhere.
I informed my bank but they said since its UPI transaction only the service providers can refund it which is makemytrip app.
So please refund my amount asap.

Regards...

I have booked hotel at Agartala Vide ID No.NH[protected] DT. 10.11.21 and debited Rs. 4438/- & Rs. 4438 /i through google pay. That means double payment has been made. Kindly check and return money please...

I made a booking for 17 minutes "Helicopter Scenic Tour Dubai" with Make My Trip. We had this booking on 20th Oct 2021. On the day, there was a mail from vendor (tiqets.com) regarding cancellation of our booking. Irespective of the inconvenience caused for last moment cancellations, when we tried contacting Make My Trip, regarding refund for the services not received. Shared all the required details with the Customer Care Executive Mr. Hari...

Booking ID NN[protected], done on 14th october 2021, return flight ticket of turkish airlines through make my trip,
the airline is ready to give full refund for the cancelled flights, but mmt is refunding jut the base ticket fare which unfare. i tried calling all there helpline nos. but of no use as all are automated response and of no use in this case.
i even tried to book another airline flights but even that option is...

I had cancelled train ticket booking I'd NR [protected], PNR [protected] and though the MMT refund status showing that the amount Rs 4640 is processed and credited, it'snot reflected in my source account, please let me know the reason and tentative time till when it will get resolved.Its very frustrating to check the account all the time....

I’m trying to contact make my trip customer care for the invoice of my journey booked on their app. The kind of service makemy trip is giving is very worst & when you will try to call their toll free number you will never be able to reach them to solve your problem. I booked my ticket through makemytrip booling id is NF[protected]. I have not received invoice bill of ticket fare. As I am trying to contact their customer care, I’m not...

I had booked Shivam BNB Hostel, Goa on 7th Nov, 2021 for a 2 day stay from 30th Dec 2021 to 1st Jan 2022. It showed booking failed but deducted Rs. 3850 from my account. I tried booking again but same thing happened, deducted my money again. After some time i got 2 messages about my booking confirmation for same dates. I tried complaining via twitter but no response has been there so far.
Please refund my amounts for both the bookings...

I have cancelled my booking on 24 october21.but till now i have not received refund.your customer care sends only sms but no details to confirm when it will be credited.
My ID is NF[protected]
Thanks
Subhash chandra...

I booked a trian ticket on 9 nov 2021 from a guest account and later on when i wanted to get that cancelled it is not happening. i want my money returned and get that ticket cancelled....

Booking id : NU[protected]
Reference PNR : B62YRN3S

Booking date : 28th October
Ticket from Mumbai to Lonavala

COMPLAINT : After waiting at the bus stop for over 2 hours with no help from make my trip help line numbers or any other online available contacts i filed this complaint but it was not rightly acknowledged and later closed by the authorities. No contact of bus driver was provided and...

On 29th October journey fm digha(westbengal ) to esplanade (kolkata) had booked a swift d'zazire/ equivalent car for 1130 hrs .The car was booked on 26th October 2021 for a journey on 2 29th of October 2021. The car arrived at 1210 hrs n that to it was an Indica.The same was reported to yr representative immediately n yr representative had told me that a compensation of Rs 500/- wl be paid to yr bank( Bandhan bank through which car was booked)....

State : Maharashtra
Complaint Against : make my trip
Complaint : I had bookedmy air ticket (round trip) via make my trip from delhi to Mumbai for 9 april 2020and 14 april 2020 respectively. Due to lockdown the none-flight worked and returnedmoney to their respective platforms.I raised myconcern to MMT (make my trip) but they did not respond. Again I raised then theyagreed to return my money in their mmt wallet (which they moderate...