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MakeMyTrip India Complaints & Reviews

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Updated: Oct 25, 2025
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MakeMyTrip India reviews & complaints page 111

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C
Chetanshet
Oct 28, 2021
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Address: Muscat

Hi,

I had put in a request to cancel only 1 passenger. But mmt cancelled the full booking.
I have 3 other passengers on the same booking, why did mmt cancel the full booking.

I am not able to speak to customwr care agent.
My PNR is YEGLUE, only cancellation was to be my ticket - Chetan Sadanand Shetty

(I have received an email from indigo stating that the entire booking has been cancelled.)

5th Nov - Mumbai to Mangalore

Pls call me on +[protected]
Chetan.[protected]@gmail.com
+1 photos
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    Nelson Dcosta
    Oct 28, 2021
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    Address: Flat no. T10 Ferreira Gardens, Margao Gogol goa

    Dear sir,
    I have made my payment towards the purchase of air ticket GOI-DOH on 27th Oct'21 through Makemytrip, the amount has been debited from my account but I did not receive my ticket confirmation. I would humbly request to refund my money back to my account.

    Transaction reference: MAKEMYTRIP[protected]
    My account number: [protected]

    Name: Nelson DCcosta
    email: [protected]@gmail.com
    MakeMyTrip India customer support has been notified about the posted complaint.
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      S
      Sudeep Kuruppath
      Oct 28, 2021
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      Hello
      I have booked my flight from Cochin to Sydney on 27/10/2021. A sum of ₹1, 14, 177 was deducted from my account. But makemytrip didn’t send me any confirmation of my flight yet. Please do the needful to refund my money ASAP so that I can rebook my tickets.
      There is no way of talking to a support staff which is highly pathetic.
      MakeMyTrip India customer support has been notified about the posted complaint.
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        M
        Mrinmoy6101995
        from LALGOLA, West Bengal
        Oct 28, 2021
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        First of all my hotel was not booked due to some glitch according to make my trip.And then make my trip said that refund will be issued within 2 working days.Make my trip is giving such bad experiences that I never expected.
        +1 photos
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          M
          milind.chavan
          from Mumbai, Maharashtra
          Oct 28, 2021
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          I have made a flight booking thru MakeMyTrip with PNR Z0NRT for travel dated 2nd Jan 2022.

          My Flight of 23:00 hours have been rescheduled to 7.30 am same day which is not accepted by me,

          I am trying to get in touch with AIRINDIA as well MAKEMYTRIP and both are not able to resolve my query.

          I would want the same flight of 23:00 hours on 2nd Jan 2022

          Kindly help to resolve my issue

          Milind Chavan
          [protected]
          milind.y.[protected]@gmail.com
          MakeMyTrip India customer support has been notified about the posted complaint.
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            M
            Mahamat tom
            from Bengaluru, Karnataka
            Oct 28, 2021
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            Address: Bangalore, Karnataka

            My flight was been canceled by the airlines due to some operations reasons so I asked for refund but no one is helping me with it id *NN[protected]*
            MakeMyTrip India customer support has been notified about the posted complaint.
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              A
              Akash0308
              from Bilaspur, Chhattisgarh
              Oct 27, 2021
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              Regarding not giving zero cancellation even after taking the zero cancellation fee of 699 Rs.

              Address: MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India

              Booking Id: NF[protected] Flight date : 9 Nov '21 Flight name: 6E-6219
              I paid 4449 Rs. for the flight from Raipur to Indore. This price included 699 Rs. worth zero cancellation fee. It is written in the flight details page that in the case if cancellation is opted between Booking Date - 3 days to Departure; the cancellation charge would be zero rupees. But now when I am trying to cancel my booking, the make my trip page is showing...
              +3 photos
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              D
              Dr. Elango
              from Bengaluru, Karnataka
              Oct 27, 2021
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              I AM ELANGOVAN LOGANATHAN WANT ACTIVATION OF MY TRIP MONEY.Due to financial constraints and lockdown, I was unable to make the EMI payment in time.Recently I cleared all my EMI overdues and want my trip money loan activated.Thank you.
              Yours
              DR.ELANGOVAN LOGANATHAN
              MakeMyTrip India customer support has been notified about the posted complaint.
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                K
                Ketav Chirag patel
                Oct 27, 2021
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                Address: Ahmedabad
                Website: Ahmedabad

                Refund was not credited even after cancellation and no contact details available for the help
                MakeMyTrip India customer support has been notified about the posted complaint.
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                  B
                  bala1987_bk
                  from chennai, Tamil Nadu
                  Oct 27, 2021
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                  Hi i have cnx the flight tickets due to fever issue but amount is not refunded back to my account

                  application id [protected]

                  thanks

                  bala
                  [protected]
                  MakeMyTrip India customer support has been notified about the posted complaint.
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                    M
                    Mnnu3326
                    from Jaipur, Rajasthan
                    Oct 27, 2021
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                    I booked 2 bus tickets through make my trip all process of booking done and payment by NetBanking also deducted but in end I didn't get tickets and shown me on screen that server has tired so I want to get my money 1936.78 / back in my account
                    For reference I attached a screenshot of money deduction by company
                    +1 photos
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                      P
                      PrakharKhatri
                      Oct 27, 2021
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                      I have booked domestic flights through MMT using Trip Money option.
                      A cancellation on booking was done and a refund of eligible amount was done to trip money credits.
                      Now my EMI is still running though I am not travelling and do not hold an active ticket.
                      MakeMyTrip India customer support has been notified about the posted complaint.
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                        P
                        from Agra, Uttar Pradesh
                        Oct 26, 2021
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                        Hello,

                        My name is Manish Gupta this is my email id - [protected]@gmail.com and my contact number is -[protected]

                        I am facing issue with the redemption of my voucher from last 15 days I have contacted many times firstly my wallet balance of ₹5000 shows 0 which I have not used when I have contacted you first representative name miss Vanshika told me that she will escalate this issue and provide me this Reference No. NH[protected] for my voucher.
                        And told me that I need to send this number to your loyality team.

                        Then miss Manisha contacted me and told me that the voucher will be update for 10 days and not provide any mpin number so I can redeem the voucher .
                        Then Mr. Chandan contact me and told me that he will provide me mpin with in 10 minutes and no one contact me with mpin and now I am not able to redeem my voucher and 4 days are gone I have to plan a trip and your company continuously harrassing me this is very ridiculous behavior of your company and now I will sue your company and I will share this case all the social media and you know what is the power of social media.
                        MakeMyTrip India customer support has been notified about the posted complaint.
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                          D
                          deepak_vardaraj
                          Oct 26, 2021
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                          Booking ID: NL[protected]

                          We are unable to travel as one family member is tested positive for Covid-19.
                          Have forwarded the medical documents for their reference as well.
                          MMT has notified the airlines and the airlines have already processed the refunds to the agency but the agency (MMT) is playing along by just sending generic templates.
                          I tried calling customer care, they only saw we will get back to you.
                          Have written multiple emails but no response
                          Very disappointed with the customer service.
                          These are the difficult times wherein MMT has to be courteous and helpful towards their customers instead of sucking our hard-earned money.
                          MakeMyTrip India customer support has been notified about the posted complaint.
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                            AltheaM
                            Oct 26, 2021
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                            Hi, i had filed for a ticket refund 2 weeks ago however i have still not got it .. i have tried calling them a couple of times but there is absolutely no response/. this is very raw after sale customer service
                            MakeMyTrip India customer support has been notified about the posted complaint.
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                              D
                              Oct 26, 2021
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                              Date of incident: 23rd Oct 2021

                              Register Mobile number: first ticket booked on [protected], second ticket booked on [protected].

                              Description:
                              i have booked 2 ticket from Make my trip and i have paid for same after that i got 2 ticket with same booking Id. so when i am checking for 2nd booking it is not showing any details and we are unable to check that it is confirmed or cancel.
                              MakeMyTrip India customer support has been notified about the posted complaint.
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                                C
                                Chairaj
                                Oct 26, 2021
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                                Kindly update my email id from [protected]@uba.company to [protected]@yahoo.com.
                                MakeMyTrip India customer support has been notified about the posted complaint.
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                                  J
                                  jojo191
                                  from Kollam, Kerala
                                  Oct 26, 2021
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                                  Resolved

                                  I canceled my train ticket on 13 October 2021 because I had a seat available on another train and it has been 13 days since I canceled the ticket and I still have not got my money back. I have to find my money back as soon as possible. Hopefully
                                  +1 photos
                                  Oct 26, 2021
                                  Complaint marked as Resolved 
                                  MakeMyTrip India customer support has been notified about the posted complaint.
                                  Refund not received for my trip of bhuj...
                                  Which I had cancelled before 13 days..
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                                    S
                                    sridhar ganesh
                                    Oct 26, 2021
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                                    One of the worst experience in booking hotels through make my trip, after paying it shows as booking failed, but refund not yet rcvd, no proper customer care assistance as well, very worst cheating consumers a lot
                                    +1 photos
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                                      S
                                      S K BHAKTA
                                      Oct 26, 2021
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                                      Sirs
                                      I just completed my trip Kolkata to Ahmedabad today, 25th Oct 2021.
                                      My pre booked sandwiches 2 nos were not served. The cabin crew said it is not mentioned in boarding passes.
                                      I am attaching my booking details & boarding passes for reference.
                                      Please arrange to refund the amount of Rs 846/- for not serving me the meal I pre booked.

                                      Regards
                                      Samir Bhakta

                                      Encl: as above.
                                      +2 photos
                                      MakeMyTrip India customer support has been notified about the posted complaint.
                                      Sir
                                      I contacted makeMytrip customer care through phone . They refused to extend the validity of my pre-booked meal coupon and also denied to refund the amount.
                                      Kindly take up the matter with makeMytrip to ensure my refund.
                                      Regards
                                      Samir Bhakta
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