MakeMyTrip India Complaints & Reviews

I booked a ticket and the money is deducted but I didn’t receive any confirmation message...

Dear Sir / madam

i had booked a bus from mysore to manglore through make my trip and made a payment through phone amount is deducted and i have not recevied my booking confirmation details ...its very disappointing
my mob :[protected]
mail id .sd.[protected]@gmail.com

i need an immidate action on this...

I booked a flight from Patna to New Delhi in an Indigo flight scheduled at 8.45am on 25.10.2021 from my registered MakeMytrip account. While an amount of Rs.5968/- (Ref No.IGAMEWZND5, State Bank of India) was deducted from my bank account, no confirmation message was sent or ticket booking done. Even my trips section does not show any such booking for 25th October, 2021. I have been making efforts to contact their customer care but except...

Sir,

Re. Ticket :[protected]

As per the ticket issued by you, name of the Passenger is Sonia P Nair. Whereas in the Boarding pass it is PNAIR SONIAMS.

Please resolve this as the passenger is traveling tomorrow by AI762 Delhi CCU.

Thanks and regards,

Padmajan Nair
[protected]
[protected]@msn.com...

I have 32K in my MyCash mmt account.
I need to transfer this back to my bank account. This is absolutely preposterous that MMT is not allowing me to withdraw MY MONEY back to my own bank account. Since when did MMT become a bank to take money, keep it and not give it back to the customers.

Need urgent action on this.

Thanks...

I was booking a flight from (Udaipur--Varanasi) (Round trip). On the payment gateway, the amount got debited from my account, however the flight has not been booked. I have lost 39000 Rs in transaction with no booking. There is no way to reach out to MakeMyTrip. Bank says that transaction was successful from their end. Hereby, I am attaching screenshot of amount that was debited. Please help....

I transferred rs 8000 from my wallet to bank ac dt 08/09/2021.
But it's more than a month the money has not been credited to my bank ac
Amit kumar sinha
Email id - [protected]@gmail.com
Mob no - [protected]...

MakeMyTrip this is the worst service one can expect after booking almost 2 months in advance! I am facing multiple issues just a week before the trip! All that are unacceptable!

1) Flight got changed even after booking 2 months in advance! That change should have been adjusted by MMT with existing fare, instead asked for Rs 2500 approx. which should be responsibility of MMT to arrange alternative at same price.
br...

Yesterday I booked a ticket in MakeMyTrip and I faced this error. A mistake arise because of your application. I've the captured screenshot afterwards to share with you.

You can see in the Picture 1, it asks for First and Second Name in column and gives the example to enter the GIVEN NAME from the passport. So I did as it shows... entered the given name in the first and second name as passport. Then picture 2, it asks for last...

Dear all,
I booked a flight for my family from mumbai to goa and goa to mumbai on the 2 September 2021 at around 8 30 pm while I was booking I got a error while I was booking that my first booking did not go through so I tried again and this time it had gone through but after a month when I checked my credit card statement and I was shocked to know that my credit card has been debited twice for the same ticket same airline and same...

I have booked my ticket from Makemytrip for London to Mumbai AIR India AI-131 & AI-130 in April 2021 but due to Covid travel restriction I had to cancel my flight and I have initiated booking cancellation for booking ID NN[protected] on 7th April 2021 and Makemytrip send me a confirmation email for a refund amount of 42686 INR.

I have contacted several times MakeMyTrip customer service in the past 6 months but they haven't...

I was trying to book a flight from Jaipur to Bangalore and while making payment the first time through UPI the transaction showed as failed but yet the money was deducted.
here are all the information below

flight booking ID: NF[protected].
First transaction (failed) : UPI[protected]
second transaction (succefull): UPI[protected]

*in the screenshot below is the first payment...

I am Hardik Bhatt who is valuable customer of yours since many years. I have done Booking for Goa of 22nd November 2021 Date. Out of that I want to cancel one of my Booking. The Booking Details for the same is as follows : NF[protected] (Goa to Mumbai) in the name of Hardik Bhatt, Dimple Bhatt and Kreet Bhatt (5 Years Daughter).

When I did the Booking it was showing me that it is Refundable and so I paid extra amount and...

On 7th October 2021, I booked a hotel ( Minerva grand Tirupati ) using MMT India app through SBI internet banking . Money got deducted but booking was not confirmed.

Dear Customer, Thx for INB txn of Rs.2887 frm A/c X5902 to MyBiz Make. Ref IGAMEBKSH9 on 07Oct21. If not done, fwd this SMS to [protected] to block INB or call [protected]-SBI

I just got this sbi message. I’m not able to contact them....

Team,

I did a booking from Indore to Amritsar, after which flights were cancelled and half refund was processed. Half still pending after following up on support request for more than 4 months the SR was closed and marked as resolved without my knowledge.

I want to officially file a complaint about this behaviour. This is not funny and following up for 5 months patiently is not a joke....

I have booked 2 tickets from makemytrip and used no cost emi option offered by makemytrip for icici bank cards. As per their website, cashback is given by makemytrip for the interest charged by bank. I have not received any cashback and if I call customer care, they keep telling me that you will get a call back from supervisor. No one has called me since last 4 days.
What is the use of selecting no cost emi if I have to pay 10, 000...

Kindly delete my account as I created this one by mistake while I have another account. Urgent request...

I called Make my trip customer care [protected] for some help in web check in. My call got disconnected and then the same person called back from[protected]. He was talking in Hindi. He said he will help me check in but I must go through a certain process. He asked how I have made the payment credit card/debit card etc from which bank. Then he asked me to go to download Any Desk from Play store and asked me to punch a no. I became suspicious...

I tried to book my ticket from Delhi to Kolkata on 3 October 2021. But I was not get the ticket ticket and amount has been deducted from my bank. Even I am get any massage or mail....

I have booked domestic flights, Mumbai to Cochin (3 adults+ 1 child) and Cochin to Mumbai (1 adult) on makemytrip.com. Booking date was 5th October 2021 and travel date is 9th October 2021. Both bookings were made opting for 'zero cancellation' penalty offer, paying the additional charges. On 10th October, when I tried to cancel my bookings, the site is showing an error message " something went wrong. sorry, we are unable to fetch the cancellation...