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MakeMyTrip India Complaints & Reviews

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Updated: May 7, 2026
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MakeMyTrip India reviews & complaints page 117

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B
biplab793232
from Falakata, West Bengal
Oct 18, 2021
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Address: Vill= purba kathalbari, p.o = silbarihat, dist = alipurduar [ w.b] pin = 736204

This is to inform you that we had booking at green peak residency rishob for 16 and 17 oct 21 vide booking id NH[protected]. We regret to say that green peak management did'nt allow to stay at there place and told to contact with makemytrip. Further we have to make our own arrangement to stay. For which we have to face lot of agony. We could not imagine this form of poor service.
MakeMyTrip India customer support has been notified about the posted complaint.
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    dinesh99py17
    from Roorkee, Uttarakhand
    Oct 18, 2021
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    Address: HOTEL You and ME, Nainital A-5 Mankapur, Near High Court Mallital, Nainital. Hotel Mob. no. 9458439253(Birlesh Sharma).

    Dear Sir I have booked a room in hotel(Hotel "You and Me"
    MakeMyTrip India customer support has been notified about the posted complaint.
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      D
      Debargha Modak
      Oct 18, 2021
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      My flight with PNR AS6B9B was cancelled and the refund was immediately issued from indigo to Make my trip. But i haven’t received the money yet from Make my Trip. And its an urgent matter kindly send me the money as soon as possible and[protected] is the contact number and my mail id is [protected]@gmail.com kindly reach to me at early pls this is urgent
      MakeMyTrip India customer support has been notified about the posted complaint.
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        A
        Aslam Mustak khan
        Oct 18, 2021
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        I book the bus ticket on 8th october and the booking was failed due to technical glitch which is informed by make my trip on whatsapp an the booking id is NU[protected] .
        in the message, which i got they promised that we have therefore initiated refund of 1098/-. after 10 days i did not get any refund in my payment sources
        MakeMyTrip India customer support has been notified about the posted complaint.
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          S
          sermanraj muthupandi
          from Coimbatore, Tamil Nadu
          Oct 17, 2021
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          Dear Sir,
          I have booked a flight ticket from Chennai to Delhi and Delhi to Kashmir on 25/07/2021 and 26/07/2021 vide the PNR No:SG-8108 and PNR No: SG-220. on Spice Jet Flight through Makemytrip website for a Defense person But the flight has been cancelled by the Spice Jet airways by their problems. But till time the cancellation amount of not refunded to me and the person also asked me for the refund of the amount.

          I have email to the Spicejet airways e-mail id about the refund of the amount, the send that they have refund the amount to the agent "Makemytrip"

          I have made more e-mails to the Makemy trip office id, there is no response from their side.

          Kindly do the needful to refund the amount as soon as possible.
          MakeMyTrip India customer support has been notified about the posted complaint.
          Oct 17, 2021
          Updated by sermanraj muthupandi
          Dear Sir,
          I have booked a flight ticket from Chennai to Delhi and Delhi to Kashmir on 25/07/2021 and 26/07/2021 vide the PNR No:SG-8108 and PNR No: SG-220. on Spice Jet Flight through Makemytrip website for a Defense person But the flight has been cancelled by the Spice Jet airways by their problems. But till time the cancellation amount of not refunded to me and the person also asked me for the refund of the amount.

          I have email to the Spicejet airways e-mail id about the refund of the amount, the send that they have refund the amount to the agent "Makemytrip"

          I have made more e-mails to the Makemy trip office id, there is no response from their side.

          Kindly do the needful to refund the amount as soon as possible.
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            K
            Kalanithi Chidhambaram
            Oct 16, 2021
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            Sir yesterday I was booked room by your website PNR no [protected] and booking id NH[protected]hotel name dream star paradaise )but the hotel was not running past two years so refund my amount
            MakeMyTrip India customer support has been notified about the posted complaint.
            Oct 16, 2021
            Updated by Kalanithi Chidhambaram
            Please update your website or close your site the hotel was not running past two years
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              S
              Sanwarag
              from Siliguri, West Bengal
              Oct 15, 2021
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              Sir I have booked rooms in vrindavan on 14.10.2021 and my booking ID is NH[protected]. When I reached vrindavan and ask hotelier address, he misguided me and at he said there is no booking of your and after that he did not receive my call. Please take necessary action and refund my money otherwise I will never trust on make my trip.
              MakeMyTrip India customer support has been notified about the posted complaint.
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                A
                Amanpreet23
                Oct 15, 2021
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                I booked a superdeluxe room with Shivalik Regency Shimla for 11 Oct to 14 Oct. But we faced the following problems and was forced to leave the room
                1. There was no key of the room was given to us even after frequent reminders when we checkedin . The key which was given was not functional. We returned to our room on 11 Oct 2021 at around 7:45 pm and key which was given to us was not functional so the hotel staff opened our room with master key and denied us to give our room key till morning.
                There was no lock in the room and the room cannot be locked as a female guest I was very insecure about my safety as the hotel staff could easily enter the room at night. I had to book a room in some other hotel at around 9 pm at the night.
                2. The hotel tried to charge Rs 700 for the meal taken by us in the afternoon whereas the bill was of Rs 400.
                3. The bed sheets and towel were dirty and when informed our problem to housekeeping they simple denied to change them.

                Kindly look into the matter as it is about female unsafety and guest harrasment.Also I had to take room in other hotel and had to pay there as well.
                No refund has been issued. I have compalined to makemytrip 4 times but they are trying to close my complaint without my consent and are taking the hotel’s side. I need my advance paid and want to ensure the safety of the other travellers especially female travellers in Hotel Shivalik Regency Shimla
                MakeMyTrip India customer support has been notified about the posted complaint.
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                  N
                  NikithaPrathap
                  Oct 15, 2021
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                  Booked Homestay in chikkamagalur. The booking was confirmed and amount got deducted though there wasn’t any availability of rooms. Had to face issues after reaching the Homestay as owner said there were no rooms available and we have been cheated by makemytrip
                  MakeMyTrip India customer support has been notified about the posted complaint.
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                    E
                    Er Amir Saifi
                    Oct 14, 2021
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                    I have booked hotel online by seeing the pictures but in actual the hotel is not as per online pictures.
                    I want totally refund amount for the same.
                    You are doing a fraud business from online.
                    And I have done lots of booking earlier and in future I'll not use and I'll also do the complaint in rti.
                    Unless you don't return my money.
                    MakeMyTrip India customer support has been notified about the posted complaint.
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                      A
                      aishu95.n
                      from HYDERABAD, Andhra Pradesh
                      Oct 14, 2021
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                      I have books my ticket from nellore to Hyderabad for 20 October, hyd festv spcl train on 14-10-21, 11:42am for which the transaction was successful via UPI, whereas on makemytrip it showed as a failed transaction.I didn't get the ticket, but I lost my money. I need my money Mack. Someone help. I sent a mail to makemytrip for which they have replied with no information useful.
                      MakeMyTrip India customer support has been notified about the posted complaint.
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                        L
                        Lavanya_31
                        from Bengaluru, Karnataka
                        Oct 14, 2021
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                        Website: MakeMyTrip

                        The service of MakeMyTrip is so worst.
                        No executive customer service available
                        No response received for any dispute raised.

                        The domestic flight was booked in the MakeMyTrip website, the payment was successful but the booking was not successful
                        And I haven’t received any refund notification.
                        MakeMyTrip India customer support has been notified about the posted complaint.
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                          S
                          Sumer Ranjan Samal
                          Oct 13, 2021
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                          Website: www.makemytrip.com

                          I paid Rs. 1313.15 from my bank account REF ID: IGAMFCAMT7 for a train booking on 13.10.2021 at 12:50 pm and MakeMyTrip tells me that the transaction has not gone through but the amount has been deducted from my bank account.

                          Every time I call, the automated system denied any transaction and disconnects the call. And for the fact, as there is no other way to connect, it is impossible to get my refund back from MMT India.

                          Please let me get my refund back as I am in dire emergency.
                          MakeMyTrip India customer support has been notified about the posted complaint.
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                            R
                            Riyaz Hamirani
                            Oct 13, 2021
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                            Address: Gurgaon Haryana

                            My booking id NR[protected]
                            I booked a train ticket which was pqwl
                            And took the make my trip (trip guarantee)
                            In this one if the ticket is not confirmed they will give you 3x amount of the ticket
                            But I have not received it and I had to travel next day
                            The booking amount has also not been received
                            Despite serval face book conversation nothing happened
                            They are doing a fraud
                            This is not the first case
                            I have seen the comments on Facebook
                            I can feel the pain and sufferings of people went through this MMT
                            My amount is 2000rs plus 3x amt which is promised rs 4000
                            But people are waiting for lakhs of rupees to be refunded
                            Serious action should be taken
                            MakeMyTrip India customer support has been notified about the posted complaint.
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                              D
                              Deekila sherpa
                              from Gangtok, Sikkim
                              Oct 13, 2021
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                              Address: Bangalore
                              Website: Deducted money but didn’t receive the confirmation message

                              I booked a ticket and the money is deducted but I didn’t receive any confirmation message
                              MakeMyTrip India customer support has been notified about the posted complaint.
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                                A
                                asma sd
                                Oct 12, 2021
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                                Address: mysore

                                Dear Sir / madam

                                i had booked a bus from mysore to manglore through make my trip and made a payment through phone amount is deducted and i have not recevied my booking confirmation details ...its very disappointing
                                my mob :[protected]
                                mail id .sd.[protected]@gmail.com

                                i need an immidate action on this
                                MakeMyTrip India customer support has been notified about the posted complaint.
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                                  P
                                  Prity Kunwar
                                  Oct 12, 2021
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                                  I booked a flight from Patna to New Delhi in an Indigo flight scheduled at 8.45am on 25.10.2021 from my registered MakeMytrip account. While an amount of Rs.5968/- (Ref No.IGAMEWZND5, State Bank of India) was deducted from my bank account, no confirmation message was sent or ticket booking done. Even my trips section does not show any such booking for 25th October, 2021. I have been making efforts to contact their customer care but except for a recorded voice message, I have got no redressal. Looking forward to a resolution at the earliest.
                                  MakeMyTrip India customer support has been notified about the posted complaint.
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                                    P
                                    Padmajan
                                    Oct 11, 2021
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                                    Sir,

                                    Re. Ticket :[protected]

                                    As per the ticket issued by you, name of the Passenger is Sonia P Nair. Whereas in the Boarding pass it is PNAIR SONIAMS.

                                    Please resolve this as the passenger is traveling tomorrow by AI762 Delhi CCU.

                                    Thanks and regards,

                                    Padmajan Nair
                                    [protected]
                                    [protected]@msn.com
                                    MakeMyTrip India customer support has been notified about the posted complaint.
                                    Has this problem got solved ?
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                                      M
                                      Meenakshi Menon
                                      Oct 11, 2021
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                                      Address: India

                                      I have 32K in my MyCash mmt account.
                                      I need to transfer this back to my bank account. This is absolutely preposterous that MMT is not allowing me to withdraw MY MONEY back to my own bank account. Since when did MMT become a bank to take money, keep it and not give it back to the customers.

                                      Need urgent action on this.

                                      Thanks
                                      MakeMyTrip India customer support has been notified about the posted complaint.
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                                        PrashastiS
                                        Oct 11, 2021
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                                        Address: MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India
                                        Website: www.makemytrip.com

                                        I was booking a flight from (Udaipur--Varanasi) (Round trip). On the payment gateway, the amount got debited from my account, however the flight has not been booked. I have lost 39000 Rs in transaction with no booking. There is no way to reach out to MakeMyTrip. Bank says that transaction was successful from their end. Hereby, I am attaching screenshot of amount that was debited. Please help.
                                        MakeMyTrip India customer support has been notified about the posted complaint.
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