Claimed

MakeMyTrip India Complaints & Reviews

2
Last updated Apr 30, 2024
Complaints 8078
Resolved
3068
Unresolved
5010
Quick Links
Statistics
Share
Contacts

File a complaint to MakeMyTrip India

Having problems with MakeMyTrip India?

File a complaint and get it resolved by MakeMyTrip India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
MakeMyTrip India
Customer Service Contacts

MakeMyTrip India Phone Numbers

Toll free
1800 102 8747
425
407
1800 118 747
114
150
Phone
+91 12 4289 8747
383
283
+91 12 4462 8765
101
140
+91 12 4462 8747
77
141

MakeMyTrip India Website

MakeMyTrip India Head Office Address

Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 117

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I booked a ticket to Delhi from Patna today[protected].
It deducted Rs 5400/- from my bank account.
And then it showed that my order #NF[protected]A1 is awaited. And I haven't received any confirmation on the ticket yet.

Please see to it ASAP and kindly confirm the ticket....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohit Arora 1
Sep 6, 2021
Sep 7, 2021
This thread was updated on Sep 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment made twice but no refund till date

I booked tickets for train journey and the payment screen froze while I was making the payment. The money got deducted from my account. I had to book again for the confirmation. I need my refund. It has been more than 72 hours. Contact number [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mohit Arora 1
Sep 6, 2021
Sep 28, 2021
This thread was updated on Sep 28, 2021
Report
Copy

Payment made twice but no refund

I booked train ticket for my journey from Bombay to jaipur. While I was making the payment the screen froze and the money was deducted. I had to pay again to book the tickets. Please I need my refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Pranoydey
from Port Blair, Andaman and Nicobar Islands
Sep 6, 2021
Report
Copy

Cancelled tickets back money

My Name is Pranoy Dey. On 4 sep 2021 I book a Train tickets through online. (06:10 from (AGTL) to Bangalore (BNC). But my this booking is unsuccessfull, and Total amount RS- 3, 196.76 is deduct from my bank account. But till now they not refund my money. I am sending you details about this order.please help me to get my money....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunil120169
Sep 6, 2021
Report
Copy

Refund of my trip ID: NF28140312749906 / PNR Z7159L

Please refer to the above subject. In this connection, it is to inform your that I have forced to cancel my trip ID: NF[protected] and PNR Z7159L for my trip from Mumbai to Delhi after reschedule the flight by the airlines. After cancellation request, it was informed to me that the refund amount of Rs. 10, 974/- was send to my wallet section instantly in the form of My Cash, however till date neither the amount was credited in wallet Section...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
P
Premanshu1
Sep 6, 2021
Report
Copy

Refund for cancelled flight ID NN2014655516376

Hello,
This complaint is regarding a flight scheduled on 30th Aug with Booking IDNN[protected]. I had cancelled the flight on 27th Aug and the amount refunded was showing to be around 24, 000 INR. But today I have gotten a mail stating the refunded amount will be Around 5, 000 INR. According to cancellation rules, if anyone cancels the flight before the flight date then the airline deducts 13100 INR. Very disappointed with the service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Andrew Gomes
Sep 6, 2021
Report
Copy

Non receipt of bus ticket leading to trip miss

Address:1 B Hazra Bagan Lane, 2nd Floor, Entally

Booked bus ticket from Kolkata to Cuttack,

Ticket and invoice not delivered, received a call after the bus left, and got invoice and ticket confirmation after the bus left. Incurred a loss of INR 600. I request compensation for this loss....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deeptirekha Priyadarsini
Sep 6, 2021
Sep 7, 2021
This thread was updated on Sep 7, 2021
Report
Copy

Money deducted from account but there was no booking

Hi,

I have two credit transactions of Rs.4740.00 from my upi to makemytrip@icic upi on 4th september 2021. However the booking was unsuccessful. Kindly process the request and return the money . Do let me know if anything else is required.

Call me on - [protected] for any thing else required

Thanks,
Deepti...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
Pankul Mangla
Sep 5, 2021
Sep 6, 2021
This thread was updated on Sep 6, 2021
Report
Copy

Extremely poor internet services park residency hotel delhi green park

I have done a booking for sep 4 2021 stay for one day in hotel park residency near uphar cinema New Delhi. I had enquired before booking regarding internet services as I had to write an online exam which is held onece a yr. And I had worked very hard to prepare for this exam. I was told by hotel authorities that internet services are very good. As I had booked the room so as to appear in the exam without any disturbance and distractions....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Mac_1969
Sep 5, 2021
Report
Copy

Update of my email ID

Address:Mumbai
Website:Makemytrips.com

By mistake I have submitted my brother's email id as rajesh.[protected]@yahoo.com which I need to change to my email id as [protected]@gmail.com but there is no provision it seems so I need to delete my account and again create my account which is irritating please do the needfull & oblige...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have seen ditto complaints on "https://www.consumercomplaints.in" itself which is why I have decided to raise mine here as well. All of those were marked as resolved as refund of convenience fee was initiated by Make my Trip MMT for them.

My MMT booking id : NN[protected].

All details will be available via this booking id.

A resolution at the earliest will be much appreciated....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rupabhi22
Sep 5, 2021
Report
Copy

Payment Deducted without ticket

I was booking a train ticket for 5th September 2021 from bangalore to mysore and while making the payment I used the QR scanner for UPI but despite the money being deducted the portal did not load any futrther and no ticket was generated. I then had to make the payment again.I have been trying to call the customer service helpline number but to no avail....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
ksk75
Sep 5, 2021
Sep 5, 2021
This thread was updated on Sep 5, 2021
Report
Copy

Money deducted but hotel not booked

While booking for hotel on payment successful server error occurred and payment successful but hotel not booked....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:Dhanolti mussoorie

On 3rd September 2021 I booked a rail ticket from haridwar to panvel train name kochiveli to dheradun and money also deducted but ticket not received I call on Make my trip customer care but there is self serve not any person to listen and solve any problem and self serve not have that types of options so please reposne me immediately...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Saurabh84129
Sep 4, 2021
Report
Copy

Money is deducted but ticket not received

Address:Dhanolti , mussoorie , uttarakhand

I booked rail ticket on 3 sep 2021 but not received ticket and money was deducted
And in customer care numbers there all are self serve means there is no person to listen us or self serve not have this type of option please immediately reposne me...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
Nehatanu26
Sep 4, 2021
Report
Copy

Fraud was done by MMT. No refund.

Website:MakeMyTrip

I want to report an issue on make my trip company (MMT)outstation can service. Today, 4 September 2021 around 6:00 am I have booked an outstation cab from airport to IIT Kharagpur. But, due to some issues I had to change the pickup time due to my flight arrival. There was written in voucher, after I booked cancel and reschedule is not available after 4:00 am. What kind of fraud is MMT running on the name of hospitality. We trust MMT for east...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I was booking a rail ticket through MakeMyTrip. At payment gateway, the payment was successful, ₹1500 deducted from my account in favour of MakeMyTrip but MMT shows that session time out and no ticket was issued.
Also, when I tried to reach the customer care, the service is so pathetic that you just can’t reach the company. No phone number, no mobile number, they don’t even contact you.
Same happened with me twice so now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Puneet Tack
Sep 4, 2021
Report
Copy

Money deducted but no ticket raised

My money got deducted and Neither did I receive the ticket nor the refund. I’m unable to contact MMT, such poor customer service. My ₹3000 is stuck and they have no platform where customers can reach them. Such pathetic service. I’m going to defame the company on every social media platform....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Reference No.[protected]: Refund Application submitted to airline for booking Id: NF[protected].
We booked air india flight tickets through Makemytrip from udaipur to delhi and then delhi to Chandigarh for 1st august. Flights were cancelled by air india and its almost one and half month Makemytrip is not returning my money of INR 11131....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anilachalkar
Sep 3, 2021
Report
Copy

Refund Not Received by MMT

Address:Gurgaon India

I have booked the air ticket from Make My Trip website.
PNR-H5KN1 and MMT booking reference: NN[protected] date of booking 08/07/2021, and date of travel 07/08/2021.

Till know there is no reply from both of the party MMT and Air India.

Please help me to get the refund ASAP....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy