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MakeMyTrip India Complaints & Reviews

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Updated: Dec 18, 2025
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MakeMyTrip India reviews & complaints page 127

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P
prithviraj399
from Indore, Madhya Pradesh
Aug 12, 2021
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Address: gurgaon

My Del-Bom-Ixr flight on 8th October got canceled by the airline and airline has confirmed full refund to the agent (here, MakeMyTrip).
MakeMyTrip has not initiated refund even when airline is confirming the same. CUSTOMER care is never reachable. Just pathetic.

I am going to file a case with a pleaders notice by this weekend against these frauds, not because of the little money they have stolen, but due to the ### CUSTOMER service.
You people can't keep my money when its already authorized to be returned back to me by the airline.

Booking no - NF[protected]
Indigo PNR - JICRSS
[protected]@gmail.com
+1 photos
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    sushma_b
    Aug 11, 2021
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    Hi
    Today We have booked a flight from Nagpur to Pune for Mr Ramesh Madhukat Bornare of date 22/08/2021.
    Payment also done today 11.20pm but still didn't got confirmation smg.
    Please do needful
    Thank you
    MakeMyTrip India customer support has been notified about the posted complaint.
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      S
      sushma_b
      Aug 11, 2021
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      Website: makemytrip

      I have booked a flight from nagpur to pune for 22 august 2021
      i have completed all the process payment is also done but i did not confirmation letter
      MakeMyTrip India customer support has been notified about the posted complaint.
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        S
        surisjs
        Aug 11, 2021
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        I booked a ticket in maketrip from Mumbai to Trichy. During the booking time make my trip service charges they input is 299. to technical reasons in indigo the flight cancelled by airlines. So the airlines refunded my amount. For this transaction again they deducted 299 from my refund amount. Why i should double service for non operational flight cancellations. Mobile number [protected]
        +1 photos
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          S
          sivaramalingam krishnan
          Aug 11, 2021
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          Resolved

          To Refund My Hotel Booking

          I had booked my hotel with MakeMyTrip,

          My booking details are as follows:

          MakeMyTrip booking id is (NH[protected]
          Operator Confirmation Number / PNR: [protected]
          Amount Paid: 2977.16 INR
          Date: 30/07/21 & 31/07/21

          During the day we have check out of the hotel shortly after we have check-in due to no water facilities in the restroom the rooms, Initially, the hotel staff was...
          +1 photos
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          Samayeeta Bandyopadhyay
          Aug 11, 2021
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          I booked a round trip flight from Hyderabad to Kolkata on 10-Aug-2021. While booking, the first transaction failed. I tried to book again and the second time the booking was confirmed.
          On checking my account statement I noticed that the first booking deducted the amount of INR14942. The second booking amount was INR 15692 which was also deducted.
          It is close to impossible to get a makemytrip agent to speak to regarding any concerns. All their toll free numbers just redirect to the website and there is no option on the website to raise complaints.
          Attaching my bank statement for reference.
          My booking reference is:
          Booking ID -NF[protected]
          +1 photos
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            K
            kmohil
            Aug 11, 2021
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            Booked flight from Ahmedabad to Chennai yesterday and i am unable to download the invoice.
            There is 24×7 support numbers, simply useless as It is impossible to reach to any customer support executive.
            Download invoice link simply doesn't work.
            Made a big mistake booking through this website.
            Can you show some professionalism by sending me the invoice.
            Booking id NF[protected]
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              J
              Jothieswar
              Aug 10, 2021
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              Website: Makemytrip.com

              I also want to delete my account. But makemytrip like most of websites do not give customers the option to delete account even if they do not want the account anymore.😡
              MakeMyTrip India customer support has been notified about the posted complaint.
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                N
                Norkhang
                Aug 10, 2021
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                Address: 22 Marchwood Crescent
                Website: www.makemytrip.com

                I made a Del - LHR booking this afternoon on Etihad Airlines and my payment through SBI debit card was processed. It's been almost 6 hours since the booking but I don't see any booking on MMT or haven't received any confirmation yet.

                Order # NN[protected]A1
                Payment Ref #[protected]

                MMT site has provided 3 numbers to contact them...although the numbers are supposedly there for 24X7 to cater customer calls, I couldn't get through to actually talk to anyone despite repeated attempts spanning hours. I either want my money back in my account or clarify the booking.

                PASANG LHAWANG
                [protected]@gmail.com
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                  J
                  Jeremia Lalchhuanmawia
                  Aug 10, 2021
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                  I have choose myseat preference and paid for it, but there is no seat mentioned in my ticket, and i still need to do web ceck in, why is that? I have already done web check in, and thats when i choose my seat preference...
                  MakeMyTrip India customer support has been notified about the posted complaint.
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                    T
                    Tripti04
                    Aug 10, 2021
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                    I am trying since a long time to get in touch with MMT customer care but no luck.. all I want is the invoice for my bookings! My booking IDs are-

                    NF[protected]
                    NF[protected]
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                      S
                      Shyam heranjal
                      Aug 10, 2021
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                      My flight was cancelled by airlines but you didnot give full refund. Not able to reach you on call
                      MakeMyTrip India customer support has been notified about the posted complaint.
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                        Y
                        Yusheeta Verma
                        Aug 10, 2021
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                        Greetings,
                        Received mail from your side regarding cancellation of flight by the https://www.makemytrip.com/
                        Cancelled Flight
                        DELHI- BLR
                        Booking ID: NF[protected]
                        Indigo Airlines 6E-5174
                        Timing: 05:15, 1Aug — 07:55, 1Aug
                        The Flight ticket was cancelled from your side so I rescheduled the flight from indigo site and then it was cancelled again, no reason were given for cancellation of flight @makemytrip.com can you please initiate a full refund?
                        I tried to file a full refund claim or the same, but was not successful.
                        Request you to please process my full refund as soon as possible.
                        +2 photos
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                          E
                          Esygvf
                          Aug 10, 2021
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                          Address: Decuzdtc ggyjefy gdyvsh

                          New Calls payment service and order
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                            V
                            VaibhavU
                            Aug 9, 2021
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                            Airline cancelled trip and as per commitment i should get 100% refund of ticket value. But Convince fee deducted and rest amount they are processing to refund. at the time of cancellation they confirmed they will refund complete amount now we cant reach them. difficult to connect make my trip. my booking ID NF[protected]. Kindly help.
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                              V
                              vishalrishi
                              Aug 9, 2021
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                              Air India had canceled flight before 01 days of schedule.

                              Make my trip informed that refund will be credit after 03 month once Airline confirmation.
                              As on today Make my trip informed refund will be credit after 06 month once Airline confirmation.

                              Flight
                              Jamnagar to Mumbai
                              Reference No
                              NF[protected]
                              Date 02/06/2021.

                              My E mail
                              vishal_bhadra @ rediffmail.com
                              [protected].
                              +1 photos
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                                G
                                Gbyby
                                Aug 9, 2021
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                                Address: Rachc Gubftdj Kbuudcy hffhhf jgjguf
                                Website: www.google.com

                                New Calls from contact with payment money refund
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                                  G
                                  Gbyby
                                  Aug 9, 2021
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                                  Address: Ctfr jjd hhvt ecwxg gbidr vhh

                                  New Calls from Service contact with payment service number
                                  MakeMyTrip India customer support has been notified about the posted complaint.
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                                    I
                                    Indranil0037
                                    Aug 8, 2021
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                                    I'm trying to get the invoice for my Flight Booking ID - NF[protected] But unable to get it.
                                    MakeMyTrip India customer support has been notified about the posted complaint.
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                                      N
                                      Navneetsoni63
                                      Aug 8, 2021
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                                      I have applied my dubai visa in july 2021 and my visa did no applied till now and now they are saying that my visa is completed no update till now and no visa applied
                                      +1 photos
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                                      How long will you take to help me out with this
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