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MakeMyTrip India Complaints & Reviews

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Last updated Apr 30, 2024
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 128

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S
sneha9921
Jul 13, 2021
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Amount Debited

Amount Debited but Booking Not done...
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sneha9921
Jul 13, 2021
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Amount Debited booking not done

Amount is debited from my account, but ticket is not booked. I am unable to contact customer support through email or helpline number...
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Makemytrip not refunding convenience fee for flight cancelled by the airline.

I had booked Spicejet tickets for 17th July which was later cancelled by the airline.

MMT is not refunding the convinience fee....
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Sid dhant
Jul 12, 2021
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I haven't received my refund from last 15 days

Address:Nagpur

I had booked an railway ticket on 27/06/2021 and the amount was also deducted from my bank account and due to some id password issue the ticket got cancelled and I haven't received my refund till yet after complaining they saying no booking found I have proof of the booking and cancellation...
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Ishaan1441
Jul 12, 2021
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I am complaining about my pre booked railway ticket

Address:121, Saraswati nagar

I book my train ticket yesterday and there is a msg free cancellation so today when our plan is changed i tried to cancel my ticket the cancellation charge may apply plss help me......
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Manoj Minz Gowda
Jul 11, 2021
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Refund showing in the app but not received in bank yet

Hello, me and my friend book a international flight from Bangalore to Vilnius and the flight was canceled due to some reason and after 2 month I received the refund but only 1 ticked refund i got but another ticked refund 39485 is not credited in my bank account but it is showing in app that it is credited I don't know what ### management this make my trip has . So i am looking for a instant reply for this or else I am going to file...
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Address:India

Payment for international sir tickets done but its not showing in trip section n coustmer care is not responding tk my query....
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Pradip44
Jul 10, 2021
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Pay back

I booked a ticket from guwhati to barddhaman for traveling on 18 July ref id:[protected] amount 539.39 was deducted without any confirmed ticket. I tried every contact number provided but the none of them connected to any customer support.
Please refund me my full amount to my account.
Thank you
Pradip Kumar Sharma...
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devilaspirer
Jul 10, 2021
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Flight Ticket date change

I booked tickets, and i want to change dates. I bought the tickets which can be modified on purpose so that i can do this. But I’m not able to do so online neither their customer service is ready to help...
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Urmil Sarit
Jul 10, 2021
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Amount debited without ticket confirmation

I booked a ticket for me from Darbhanga to Bangalore on the 10/07/21. Reference id: IGLLMMWGD1 Amount 4299 was deducted without any confirmed ticket. I tried every contact number provided but none of them connected me to any agent.
There should be a sensible section for this issue.Plus no mail id are provided to contact them. The application contains bare minimum details, nothing useful....
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A
Akshaypathak12345
Jul 9, 2021
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Want to delete my MMT account old permanently

Hi Team,

I tried to delete my MMT by looking into the account but couldn't find an option 'to delete'. Why doesn't make my trip have an option to delete while every other site does.
This is very annoying so please help me out. I would be very pleased if you could delete it permanently for me. Kindly do the needful.

Account Linked to:
Email ID: [protected]@gmail.com
Mob No. linked to account:...
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Akshay143
from Mumbai, Maharashtra
Jul 9, 2021
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Want to delete my MMT account permanently

Website:www.makemytrip.com

Hi Team,

I tried to delete my MMT by looking into the account but couldn't find an option 'to delete'. Why doesn't make my trip have an option to delete while every other site does.
This is very annoying so please help me out. I would be very pleased if you could delete it permanently for me. Kindly do the needful.

Account Linked to:
Email ID: [protected]@gmail.com
Mob No. linked to...
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Yvs girishma
Jul 9, 2021
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I need to delete my existing account

Please delete my existing account with the mobile number [protected]. As I am not able change my number which I already have.

I logged in with my new mobile by mistake and it is not allowing me to add the same number in my existing account.. please help out it is very urgent...
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Zeeshan Ladha
Jul 9, 2021
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Money deducted no booking confirmation

Address:Gurgaon

I had booked a hotel through make my trip the amount was deducted from my account but the booking of the hotel failed. It’s not shown in my manage trips also. I have tried reaching them a lot of times, but no response.
I just want my amount refunded and want make my trip to get a better customer care support...
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SanjeetkrRanjan
Jul 9, 2021
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Non-receipt of refund for the cancelled flight

I have a complaint regarding refund of cancelled ticket. I had booked flight ticket from Ranchi to Bhubaneswar with BOOKING ID NF[protected] for the date 05.05.2020, but due to extension of lockdown period at that time the flight was cancelled. On going through makemytrip app the refund status is shown as PROCESSED and it has been mentioned that Rs. 6, 318 has been processed in MakeMyTrip Wallet o[censored]ser [protected]@gnail.com. But the...
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Bhupen06
Jul 8, 2021
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Refund against fight cancellation by Airline

Address:A-35 Anand Vihar Gopalpura By pass road Jaipur, Near Ridhi Sidhi sweet shop

Dear Sir

This is informed you that I raise request for refund against cancellation of flight by Airline and I received message from your side which is mentioned below:
Dear *BHUPENDRA*,

We have received a *request for refund* for your flight booking *NF[protected]* on *27 Jun 2021*.

*Reason for Refund Request*
Flight was Cancelled by Airline

*Next Step*
MakeMyTrip...
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Been trying to get refund from them cannot email or phone wrong emails automated phones looks like there a bunch of ###.
spice jet have agreed to the refund but unable to conact the crap company that is make my trip...
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J
jothidam
Jul 8, 2021
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Non received of refund

Sir i booked train ticket through make my trip from katpadi to trivandram and return from trivandrum to katpadi. Two way 1 ticket has been cancel refund also initiated but not yet received. Pls find below booking and refund details.

PNR no. [protected] & [protected]
passenger name : A.C.Sowmiya
refund RRN number : [protected] - 325
: [protected] - 325
Total refund - 650...
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M
manjuthavara
Jul 8, 2021
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Flight booking baggage

EVen if i paid an extra amount for Fba for 40 kg baggage, i received a ticket with 30 kg fba....
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N
Nasir cho.
Jul 7, 2021
Jul 8, 2021
This thread was updated on Jul 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelled, refund

Address:Saudi Arabia

Good evening sir my name is Nasir Ali sir my booking to MMT to pay 21000 Rs. But today cancelled booking. Please request me sir refund. First time booking. Staff MMT no support. NL[protected]...
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