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MakeMyTrip India Complaints & Reviews

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Updated: May 7, 2026
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MakeMyTrip India reviews & complaints page 129

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S
sivaramalingam krishnan
Aug 11, 2021
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To Refund My Hotel Booking

I had booked my hotel with MakeMyTrip,

My booking details are as follows:

MakeMyTrip booking id is (NH[protected]
Operator Confirmation Number / PNR: [protected]
Amount Paid: 2977.16 INR
Date: 30/07/21 & 31/07/21

During the day we have check out of the hotel shortly after we have check-in due to no water facilities in the restroom the rooms, Initially, the hotel staff was...
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Samayeeta Bandyopadhyay
Aug 11, 2021
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I booked a round trip flight from Hyderabad to Kolkata on 10-Aug-2021. While booking, the first transaction failed. I tried to book again and the second time the booking was confirmed.
On checking my account statement I noticed that the first booking deducted the amount of INR14942. The second booking amount was INR 15692 which was also deducted.
It is close to impossible to get a makemytrip agent to speak to regarding any concerns. All their toll free numbers just redirect to the website and there is no option on the website to raise complaints.
Attaching my bank statement for reference.
My booking reference is:
Booking ID -NF[protected]
MakeMyTrip India customer support has been notified about the posted complaint.
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    K
    kmohil
    Aug 11, 2021
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    Booked flight from Ahmedabad to Chennai yesterday and i am unable to download the invoice.
    There is 24×7 support numbers, simply useless as It is impossible to reach to any customer support executive.
    Download invoice link simply doesn't work.
    Made a big mistake booking through this website.
    Can you show some professionalism by sending me the invoice.
    Booking id NF[protected]
    MakeMyTrip India customer support has been notified about the posted complaint.
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      J
      Jothieswar
      Aug 10, 2021
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      Website: Makemytrip.com

      I also want to delete my account. But makemytrip like most of websites do not give customers the option to delete account even if they do not want the account anymore.😡
      MakeMyTrip India customer support has been notified about the posted complaint.
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        N
        Norkhang
        Aug 10, 2021
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        Address: 22 Marchwood Crescent
        Website: www.makemytrip.com

        I made a Del - LHR booking this afternoon on Etihad Airlines and my payment through SBI debit card was processed. It's been almost 6 hours since the booking but I don't see any booking on MMT or haven't received any confirmation yet.

        Order # NN[protected]A1
        Payment Ref #[protected]

        MMT site has provided 3 numbers to contact them...although the numbers are supposedly there for 24X7 to cater customer calls, I couldn't get through to actually talk to anyone despite repeated attempts spanning hours. I either want my money back in my account or clarify the booking.

        PASANG LHAWANG
        [protected]@gmail.com
        MakeMyTrip India customer support has been notified about the posted complaint.
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          Jeremia Lalchhuanmawia
          Aug 10, 2021
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          I have choose myseat preference and paid for it, but there is no seat mentioned in my ticket, and i still need to do web ceck in, why is that? I have already done web check in, and thats when i choose my seat preference...
          MakeMyTrip India customer support has been notified about the posted complaint.
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            T
            Tripti04
            Aug 10, 2021
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            I am trying since a long time to get in touch with MMT customer care but no luck.. all I want is the invoice for my bookings! My booking IDs are-

            NF[protected]
            NF[protected]
            MakeMyTrip India customer support has been notified about the posted complaint.
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              S
              Shyam heranjal
              Aug 10, 2021
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              My flight was cancelled by airlines but you didnot give full refund. Not able to reach you on call
              MakeMyTrip India customer support has been notified about the posted complaint.
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                Y
                Yusheeta Verma
                Aug 10, 2021
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                Greetings,
                Received mail from your side regarding cancellation of flight by the https://www.makemytrip.com/
                Cancelled Flight
                DELHI- BLR
                Booking ID: NF[protected]
                Indigo Airlines 6E-5174
                Timing: 05:15, 1Aug — 07:55, 1Aug
                The Flight ticket was cancelled from your side so I rescheduled the flight from indigo site and then it was cancelled again, no reason were given for cancellation of flight @makemytrip.com can you please initiate a full refund?
                I tried to file a full refund claim or the same, but was not successful.
                Request you to please process my full refund as soon as possible.
                MakeMyTrip India customer support has been notified about the posted complaint.
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                  E
                  Esygvf
                  Aug 10, 2021
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                  Address: Decuzdtc ggyjefy gdyvsh

                  New Calls payment service and order
                  MakeMyTrip India customer support has been notified about the posted complaint.
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                    V
                    VaibhavU
                    Aug 9, 2021
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                    Airline cancelled trip and as per commitment i should get 100% refund of ticket value. But Convince fee deducted and rest amount they are processing to refund. at the time of cancellation they confirmed they will refund complete amount now we cant reach them. difficult to connect make my trip. my booking ID NF[protected]. Kindly help.
                    MakeMyTrip India customer support has been notified about the posted complaint.
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                      vishalrishi
                      Aug 9, 2021
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                      Air India had canceled flight before 01 days of schedule.

                      Make my trip informed that refund will be credit after 03 month once Airline confirmation.
                      As on today Make my trip informed refund will be credit after 06 month once Airline confirmation.

                      Flight
                      Jamnagar to Mumbai
                      Reference No
                      NF[protected]
                      Date 02/06/2021.

                      My E mail
                      vishal_bhadra @ rediffmail.com
                      [protected].
                      MakeMyTrip India customer support has been notified about the posted complaint.
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                        Gbyby
                        Aug 9, 2021
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                        Address: Rachc Gubftdj Kbuudcy hffhhf jgjguf
                        Website: www.google.com

                        New Calls from contact with payment money refund
                        MakeMyTrip India customer support has been notified about the posted complaint.
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                          Gbyby
                          Aug 9, 2021
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                          Address: Ctfr jjd hhvt ecwxg gbidr vhh

                          New Calls from Service contact with payment service number
                          MakeMyTrip India customer support has been notified about the posted complaint.
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                            Indranil0037
                            Aug 8, 2021
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                            I'm trying to get the invoice for my Flight Booking ID - NF[protected] But unable to get it.
                            MakeMyTrip India customer support has been notified about the posted complaint.
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                              N
                              Navneetsoni63
                              Aug 8, 2021
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                              I have applied my dubai visa in july 2021 and my visa did no applied till now and now they are saying that my visa is completed no update till now and no visa applied
                              MakeMyTrip India customer support has been notified about the posted complaint.
                              How long will you take to help me out with this
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                                M
                                Mohammad Umar Farooque
                                from Kolkata, West Bengal
                                Aug 8, 2021
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                                Address: India

                                Due to Covid-19 pandemic, all airlines had been cancelled and international travel became restricted after national lockdown since 23rd March, 2020.

                                I have called several times but yet the refund has not been initiated.
                                Can you Calculate how many days it has been since my booking.
                                Like a said before, as i have booked from MakeMyTrip and not Airasia.com . I demand full demand for my booking from MakeMyTrip .
                                When the flight didn’t fly, then why is MakeMyTrip team taking so long to refund the customers. I was

                                So, we are not planning to travel and have not come to a decision for travelling in future.
                                I would request you to kindly initiate full refund of my flight booking. As the flights were not canceled by me, so i am not liable to bear the cost of the booking.
                                Can you tell me the exact date for my refund?
                                I have shared my flight tickets and i don't understand why such a reputed company like MakeMyTrip is taking so long to give refund to its customers for the services haven't been provided?
                                MakeMyTrip India customer support has been notified about the posted complaint.
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                                  Ashique Ellahi
                                  Aug 8, 2021
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                                  Refund not given for cancelled flight April 20th 2020, Guwahati to pune
                                  Passenger name Ashique Ellahi.
                                  MakeMyTrip India customer support has been notified about the posted complaint.
                                  Customer care also does not receive calls. These type of fake bogus companies harassing customers should be banned.
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                                    Srsptj
                                    Aug 8, 2021
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                                    PNR NO. ZGYBQN
                                    when will we get our money back?????
                                    MakeMyTrip India customer support has been notified about the posted complaint.
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                                      Ashique Ellahi
                                      Aug 8, 2021
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                                      Dear sir,
                                      Make my trip has not refunded my amount for cancelled flight from Guwahati to pune on 20th April. I have cancelled flight on 26th nov but they have not credited money in my bank account nor in my wallet. Whenever I call them customer care is not receiving call or mail reply.
                                      Passenger name: Ashique Ellahi
                                      Date of flight: April 20th, 2020. Guwahati to Pune.
                                      These type of bogus fake companies harassing customers should be banned.
                                      Regards
                                      Ashique Ellahi
                                      MakeMyTrip India customer support has been notified about the posted complaint.
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