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MakeMyTrip India Complaints & Reviews

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Last updated Apr 30, 2024
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MakeMyTrip India Phone Numbers

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1800 102 8747
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1800 118 747
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+91 12 4289 8747
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+91 12 4462 8765
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MakeMyTrip India Website

MakeMyTrip India Head Office Address

Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 129

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A
ashokmanickam
Jul 7, 2021
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I can't re schedule my round-trip flight

I have booked the round trip from makemy trip online

Now i want to reschedule the both date.but in MakeMyTrip it's showing you can change only one trip date

Whether any option to change date Ahmedabad to madurai(PNR NUMBER : JHH96S)
and madurai to Ahmedabad(PNR NUMBER: RLW2JJ)...
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A
Aastha Kankariya
Jul 7, 2021
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Delete Account Urgently

Address:India
Website:Makemytrip.com

Hi, Make my trip has a sneaky way of registering new people browsing their website and not giving them a change to change or delete their account afterwards. I accidentally created the account like many others and now want it deleted with the Data gone but After emails to their [protected]@makemyrrip.com - no response! Please help me get my account deleted....
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D
dhivisaravanan
Jul 7, 2021
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Amount Deducted but ticket not confirmed

Hi this is saravanan from gujarat

I have booked flight ticket for 11th of july 2021 from makemytrip. my amount for the flight ticket Rs.7041 has been deducted but i couldnt find my ticket in makemytrip nor i didnt receive any msg regarding tickets.

transaction id for the amount deducted is as follows
INB/[protected]/CCAVENUE.COM / CHARGE/...
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Pihu Jais
Jul 6, 2021
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It is very late to refund money

Cancellation refund fee...
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Haven't got credit shell refund for my booking reference NF[protected]. There is no way to reach their customer service....
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C
Cakkash
Jul 6, 2021
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Refund is not done for RT PCR

I have booked flight but incorrect information provided by team about RTPCR test which is not at all required. I have already placed request for refund which is not happening

Booking ID - NF[protected]
Date of Travel - 04th July 2021...
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S
SSamirPimple
Jul 6, 2021
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Refund not received nor transferred to mywallet

The flight Pune-Nagpur booking id NF[protected] booked via email-id suruchi.[protected]@gmail.com was cancelled on 25th May 2021 hence the airline refunded the amount of Rs.4173 to MMT. It is not refunded to my bank nor it is relected in my wallet....
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Sangitika Talavdekar
from Mumbai, Maharashtra
Jul 5, 2021
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Refund reminder amount not received from Make my trip

Apart from repeated complaints Make my trip is not refunding our money. Air India has already refunded our money to make my trip on 3rd February 2021. Even though make my trip is not refunding our money.
Refund application (RA) vide reference number...
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I tried booking a hotel through make my trip app on android and after making the payment from my credit card the amount got deducted but no bookings happened....
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PunooArora
Jul 5, 2021
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Amount deducted from bank but ticket was not booked

On 4th July 2021 I was booking delhi mumbai flight from MakeMyTrip app. I use UPI payment gateway. It failed to booked tickets but deducted amount from bank. I tried to call customer care but there is no way option for failed booked payment refund. So I mailed to MakeMyTrip Id ([protected]@makemytrip.com, [protected]@makemeytrip.com, [protected]@makemytrip.com ). It response
(Dear Customer,
Thank you for contacting us. We...
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rajunaik6969
from Mumbai, Maharashtra
Jul 5, 2021
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Refund not received Customer care closing the complaint without resolution

Website:www.makemytrip.com

Have been a MMT customer for more than 10 years and the experience has always been great. However, last one year of follow up with MMT has really left me disappointed.
I had 2 bookings made at Makemytrip for travel in March 2020 with trip IDs NF[protected] for GoAir flight booking from Mumbai to Goa for 4 passengers spending Rs.10392 and NF[protected] for Air India flight booking from Mumbai to Goa for 3 passengers spending Rs.4142.br...
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There is no response from the company. There is no way to contact them, I lost money from my account twice for a single booking...
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R
Rajendra Vishwasrao
Jul 4, 2021
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Refund not received

Address:Bhosari
Website:www.makemytrip.com

Spice jet Air line cancelled the flight . Refund has processed but it is not received to me as well as not showing in my wallet. Please help us to get my refund immediately. when I checked, I always received following message;
Dear Rajendra,

Thank you for calling us for refund related information for your Cancelled Flight booking NF[protected].

Your Flight Booking was Cancelled on 30 Apr and we have...
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P
palanivel veera
Jul 4, 2021
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Cannot cancel my ticket

Clicking the cancel button error will be occured...
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I try to book train ticket In make my trip application using UPI money method then, debited from my account ticket failed no notification in make my trip application.the money Is transfer to
UPI/[protected].
This type of issues may be ur app cannot survive in public take action immediately....
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A
avnaveenraj
Jul 3, 2021
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About wallet and refund

Address:Rohini Newdelhi

Flight ticket was cancelled by airline and makemytrip shows amount was transferred wallet available with Email ID.
The same is not reflecting of wallet money or bank account.
Tried to contact over email but not getting connected with team.
Email ID : av.[protected]@gmail.com...
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L
Lopa.P
Jul 2, 2021
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Travel Refund not initiated

Address:DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002,

Me and My Husband's Trip Which Was Supposed To Take Place On May 2020, Got Cancelled Due To The Pandemic. Since Then We Have Been Following Up With Malindo Airlines And MakeMyTrip For Our Refund. Its Been More Than A Year Now And These Companies Are Playing The Blame Game. Malindo Asks Us To Get In Touch With MMT And MMT Says Refund Is Pending With MA. We Are Sick And Tired Of Begging For Our Own Money. The Customer Service Of Both Companies...
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Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India

Sir,

I had booked a ticket through makemytrip and flight was not operational due to Covid 19 and the refund amount should credit to my account but still it is not reflecting in my account.

My booking ID - NF[protected]
PNR - DJUG3D
Flight - 6E -6139 INDIGO
Journey date : 25th june'20
destination : Lucknow to Guwahati
Passenger name : Ranjana B Chauhan
Amit Kumar...
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I
iHarshz Gaming
Jul 1, 2021
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Money deducted but train ticket not booked

My father was booking train ticket on 1 july 2021. Unfortunately the amount deducted but train ticket was not booked. The total amount was Rs4386.46.
Ref id- IGALKXGRAZ7...
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Bus ticket Booking

Address:GF 32 PRIME HOUSE OPPOSITE SAYAJI HOTEL VIJAY NAGAR INDORE

Payment deducted but booking not confirmed...
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