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MakeMyTrip India Complaints & Reviews

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Updated: May 7, 2026
Complaints 8212
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3076
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MakeMyTrip India reviews & complaints page 131

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T
Tenzin rigdol
Aug 2, 2021
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Name: Kalsang Nepali
PNR : Z3FX7
E-ticket no: 098-[protected]
Date: 28 January 2021
From: from New Delhi to Kathmandu.

Following above are the details of travelller.
I’m so frustrated with make my trip service. I still didn’t get refund since January.
Kindly credit the amount asap
Thank you
MakeMyTrip India customer support has been notified about the posted complaint.
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    ramya rachana
    Aug 2, 2021
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    I booked a flight and I had fever on that day so I’m unable to travel so I requested the refund still now my refund is not processed and also not able to contact customer care
    Booking I’d: NF[protected]
    Booked on 9th July 2021
    MakeMyTrip India customer support has been notified about the posted complaint.
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      M
      Manojreddy22
      Aug 2, 2021
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      I have tried to book a train through MMT. my money is debited but there is no booking/ booking id. i am trying to connect to makemytrip through their customer service number. apparently i cannot do anything without booking id. refund my money back.

      my transaction details

      :UPI/[protected]/NA/[protected]@icic
      /ICICI Bank/ICIcec01407e51e4a0d8352
      e5baef6e1917
      MakeMyTrip India customer support has been notified about the posted complaint.
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        A
        aastikranjan
        Aug 2, 2021
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        I Booked A Train Ticket By Make My Trip. My Money Is Deducated By Paytm Payment Bank But Make My Trip Has Been Shown Payment Failed.
        MakeMyTrip India customer support has been notified about the posted complaint.
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          Anjula Narula
          Aug 1, 2021
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          I booked a return ticket from Delhi to Sydney in February 2020 for travelling on 20th feb 2020 to Sydney and return on 4th April 2020. I travelled on 20th february but couldn't travel back on 4th April 2020 due to lock down. But till date no refund is credited to my account. Please help my ticket number is[protected]
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            S
            Shakeel585
            Aug 1, 2021
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            Address: M.H.B. Colony 74/585

            I would to create awareness of Make My Trip on14thJuly I booked Doha Mumbai and Mumbai Doha, payment done by credit card received a message on watts up your flight booking ID NN[protected] @ 15.38. later @ 16.06 receive another message your booking has canceled besides start deducting money from my fare, my approach to Oman Airways towards discovering a piece of clear evidence, they response very politely informed me we are not functioning any flight to this destination.
            MMT may have generated a lot of funds.
            MakeMyTrip India customer support has been notified about the posted complaint.
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              S
              Sudhakar Kaduluri
              Jul 31, 2021
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              Unable to download invoice

              Booked flight from Delhi to Hyderbad today and i am unable to download the invoice.
              There is 24×7 support numbers, simply useless as It is impossible to reach to any customer support executive.
              Download invoice link simply doesn't work.
              Made a big mistake booking through this website.
              Can yiu show some professionalism by sending me the invoice.
              Booking id NF[protected]...
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              adity pariyar
              Jul 31, 2021
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              I had done a train booking on the 21.7.2021 the booking was not confirmed and got rejected due to some technical clinch.. However i was asked to wait for 3days to reflect the amount back in my account... But it's been more the 7 working days now please get back to me.. As I have tried all the possible ways to connect to your team about my refund but ur app nor the help line number helps
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                T
                tanveer gagnani
                Jul 31, 2021
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                We have booked our travel tickets from Doha to Montreal via Frankfurt with MMT India, our booking ID is NN[protected]. The date of travel is 06 August 2021. However, Doha yesterday changed its hotel quarantine rules for Indian travellers and the rules are effective from August 02, Due to this sudden change, we now want to change our travel dates to August 15, 2021 instead of the earlier 06 August, 2021. We want to comply with Government regulations but MMT is not allowing us to change dates. There is some issue with their application. We have been complaining for the last 12 hours but with no resolution from their end. We request for quick and early resolution to this.
                MakeMyTrip India customer support has been notified about the posted complaint.
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                  K
                  KhyatiPMathur
                  Jul 31, 2021
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                  Address: Gurugram

                  We have booked our travel tickets from Doha to Montreal via Frankfurt with MMT India, our booking ID is NN[protected]. The date of travel is 08 August 2021. However, Doha yesterday changed its hotel quarantine rules for Indian travellers and the rules are effective from August 02, Due to this sudden change, we now want to change our travel dates to August 17, 2021 instead of the earlier 08 August, 2021. We want to comply with Government regulations but MMT is not allowing us to change dates. There is some issue with their application. We have been complaining for the last 12 hours but with no resolution from their end. We request for quick and early resolution to this.
                  MakeMyTrip India customer support has been notified about the posted complaint.
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                  Hey Khyati ..I am facing the same issue. If possible please share your contact details on my mail id to connect and fight together against MMT . my mail id [protected]@gmail.com
                  Reply
                  Hey Khyati .. I am having the same issue. Please share your contact no on [protected]@gmail.com so that we can fight together against MMT.
                  Reply
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                    S
                    sureshdevajji03
                    Jul 30, 2021
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                    I tried to book a flight ticket from Hyderabad to bengaluru, amount deducted but flight ticket is not confirmed.
                    MakeMyTrip India customer support has been notified about the posted complaint.
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                    Account statement also attached. my ID sureshdevajji.
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                    Someone has calling saying that Consumer Complain Board from RBI, regarding my issue his name is santosh29 phone number [protected] and [protected]. They are misuse and doing some frauds. Please aware that.
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                      M
                      Meeth916
                      Jul 29, 2021
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                      Hi,
                      This is regarding my train booking . I had made a booking and I’m not sure if my booking took place. The amount got deducted from my account, but not reflected in my account. Could you please help resolve? Been trying to get in touch with MMT but there is no one from customer care to speak.
                      MakeMyTrip India customer support has been notified about the posted complaint.
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                        D
                        d.sharma.se
                        Jul 29, 2021
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                        Address: Online

                        I booked a trip for gym corbat..but it got canceled due to complete lock down in all over India.

                        I was ensured that I will get the refund of my amount but till today I am not getting any reply.
                        MakeMyTrip India customer support has been notified about the posted complaint.
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                          P
                          Pramodn
                          Jul 29, 2021
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                          Address: Aurangabad

                          Sir my mobile no is [protected]. My refund amount not credited in my bank account. Request credit the same .
                          MakeMyTrip India customer support has been notified about the posted complaint.
                          Aug 07, 2021
                          Updated by Pramodn                           Amount shown not show in wallet.
                          View replies
                          Sir, my wallet ID is [protected] . My wallet cash is not credited in my bank nor my wallet. I have already guve complained on 29 Jul 2021 and lot of time in past. Hence, request credit the same for my future booking.
                          Reply
                          Pramodn's [Complaint's author] reply, Aug 7, 2021
                          Amount not show in wallet.
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                            J
                            Jisson John
                            Jul 29, 2021
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                            Resolved

                            Respected sir,

                            I have been contacting the customer care for the past 4 days, and i have been unable to contact them. Kindly refund my Convenience fee.

                            Regards,
                            John
                            Jul 31, 2021
                            Complaint marked as Resolved 
                            MakeMyTrip India customer support has been notified about the posted complaint.
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                              P
                              Philomina D
                              Jul 28, 2021
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                              Website: www.makemytrip.com

                              Dear Sir/Madam,
                              This is with regards to my refund related issue from Make my Trip.
                              I have been running about between the Bank and Make my Trip for my Refund of Rs. 11310 since January 2021. Also have filed numerous complaints but I haven't received my refund yet. It has been 6 months now that I am following up for the refund. But it is like there is no hear to my cry. I am tired of running about between them as it is waste of my time, energy and money.
                              MakeMyTrip India customer support has been notified about the posted complaint.
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                                R
                                rpmd
                                Jul 28, 2021
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                                Cancellation Refund Transfer from Wallet to Bank

                                Address: Gurugram

                                The MMT app says that you can transfer the wallet balance to your bank if it is due to trip cancellation.
                                However while trying to do so from the app, the option is not working.

                                MMT Booking ID: NN[protected].

                                I would wish to speak from a representative from MMT and get this resolved.

                                Please assist at the earliest.

                                Thank you....
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                                M. Asik Rahuman
                                from Delhi, Delhi
                                Jul 28, 2021
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                                Dear Team,
                                Recently, I paid 1520 Rs to MakeMyTrip for booking bus ticket using Amazon UPI transaction (HDFC account number 405988xxxxxx5585). Transaction diclained but amount is deducted from my HDFC bank account. After that, I paid again for booking bus ticket. While I check my bank statement, amount deducted two times. Declined transaction amount ₹1520 still not return back my account. Please check and revert my money back as early as possible.

                                Transaction detail
                                Amount: 1520
                                Transaction Time: 14 Jul 2021/ 06:09 AM
                                Bank Transaction Ref ID:[protected]

                                Send the money to my account or My MakeMyTrip account

                                Account Holder: M ASIK RAHMAN
                                Account Number: [protected]
                                IFSC: HDFC0000407
                                Branch: PONDICHERRY MAIN BRANCH
                                MMID:9240146

                                Mobile Number: [protected]
                                Email: m.[protected]@gmail.com
                                MakeMyTrip India customer support has been notified about the posted complaint.
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                                  Q
                                  Queue and tomorrow
                                  Jul 27, 2021
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                                  Address: India

                                  Yzxyy you need anything from the store for a few things to get done before I leave for work
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                                    ponnani
                                    from Bengaluru, Karnataka
                                    Jul 27, 2021
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                                    Address: bangaluru

                                    My cab booking NC27625886 Bengaluru to Mysuru was on 11/7/21. I was charged for 185 kms, but the actual distance was only 161kms. I complained in my feed back REQUEST ID.[protected] ON 12/7/21. I was told it will be resolved in 5-7 days .I have not got my refund till date.

                                    Also the driver behaviour was not friendly and unprofessional
                                    MakeMyTrip India customer support has been notified about the posted complaint.
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