MakeMyTrip India Complaints & Reviews

I tried to book a flight ticket from Hyderabad to bengaluru, amount deducted but flight ticket is not confirmed.

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S

sureshdevajji03

Jul 30, 2021

Account statement also attached. my ID sureshdevajji.

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sureshdevajji03

Jul 31, 2021

Someone has calling saying that Consumer Complain Board from RBI, regarding my issue his name is santosh29 phone number [protected] and [protected]. They are misuse and doing some frauds. Please aware that.

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Hi,
This is regarding my train booking . I had made a booking and I’m not sure if my booking took place. The amount got deducted from my account, but not reflected in my account. Could you please help resolve? Been trying to get in touch with MMT but there is no one from customer care to speak.

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Address: Online

I booked a trip for gym corbat..but it got canceled due to complete lock down in all over India.

I was ensured that I will get the refund of my amount but till today I am not getting any reply.

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Address: Aurangabad

Sir my mobile no is [protected]. My refund amount not credited in my bank account. Request credit the same .

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Aug 07, 2021

Updated by Pramodn Amount shown not show in wallet.

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Pramodn

Aug 7, 2021

Sir, my wallet ID is [protected] . My wallet cash is not credited in my bank nor my wallet. I have already guve complained on 29 Jul 2021 and lot of time in past. Hence, request credit the same for my future booking.

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Pramodn's [Complaint's author] reply, Aug 7, 2021

Amount not show in wallet.

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Respected sir,

I have been contacting the customer care for the past 4 days, and i have been unable to contact them. Kindly refund my Convenience fee.

Regards,
John

Jul 31, 2021

Complaint marked as Resolved

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Website: www.makemytrip.com

Dear Sir/Madam,
This is with regards to my refund related issue from Make my Trip.
I have been running about between the Bank and Make my Trip for my Refund of Rs. 11310 since January 2021. Also have filed numerous complaints but I haven't received my refund yet. It has been 6 months now that I am following up for the refund. But it is like there is no hear to my cry. I am tired of running about between them as it is waste of my time, energy and money.

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Address: Gurugram

The MMT app says that you can transfer the wallet balance to your bank if it is due to trip cancellation.
However while trying to do so from the app, the option is not working.

MMT Booking ID: NN[protected].

I would wish to speak from a representative from MMT and get this resolved.

Please assist at the earliest.

Thank you....

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Dear Team,
Recently, I paid 1520 Rs to MakeMyTrip for booking bus ticket using Amazon UPI transaction (HDFC account number 405988xxxxxx5585). Transaction diclained but amount is deducted from my HDFC bank account. After that, I paid again for booking bus ticket. While I check my bank statement, amount deducted two times. Declined transaction amount ₹1520 still not return back my account. Please check and revert my money back as early as possible.

Transaction detail
Amount: 1520
Transaction Time: 14 Jul 2021/ 06:09 AM
Bank Transaction Ref ID:[protected]

Send the money to my account or My MakeMyTrip account

Account Holder: M ASIK RAHMAN
Account Number: [protected]
IFSC: HDFC0000407
Branch: PONDICHERRY MAIN BRANCH
MMID:9240146

Mobile Number: [protected]
Email: m.[protected]@gmail.com

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Address: India

Yzxyy you need anything from the store for a few things to get done before I leave for work

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Address: bangaluru

My cab booking NC27625886 Bengaluru to Mysuru was on 11/7/21. I was charged for 185 kms, but the actual distance was only 161kms. I complained in my feed back REQUEST ID.[protected] ON 12/7/21. I was told it will be resolved in 5-7 days .I have not got my refund till date.

Also the driver behaviour was not friendly and unprofessional

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Address: Butibori nagpur

[protected]

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I have a flight ticket booked for the upcoming date 29th July 2021 through the application.
I need to cancel it and I tried doing that through app.
Booking id : NF[protected]
The app doesn’t open the page for cancellation instead only shows a blank white screen from where I can go anywhere.
When I tried contacting the customer care of MMT, it is basically non- functioning as all it does is keeps taking me back to the app. Also I had to try various numbers and the call cut in the middle most of the times and when I tried calling the number again then it said the number doesn’t exist.
I don’t understand what the situation is but there is money involved and there is no way to get it back.

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I Booked a Rail ticket on 19 Jul. 2021. The Booking is failed due to some technical Glitch. And money is deducted from account. And it is showing that refund is credited by 20-21 Jul.
And Now it is showing refund is processed. And my money is not came in my account.
Pls resolve this issue.
Booking ID-NR[protected].

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I booked 2 tickets from Bangalore to male & male to Bangalore on January 20, 2021 and cancelled the tickets on January 31, 2021. Still refund amount(₹ 37, 926) not received.

Kindly refund my amount as soon as possible.

My refund application details:
Booking ID- NN[protected]
Refund Application [protected] for [protected]
Refund Application [protected] for [protected]

++ Attached the screenshot

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We booked aroom in Eros hotel nehru place in New Delhi, first of all we had to wait for half an hour for the bell boy to carry our luggage. When we entered room, it was damp and full of foul smell that was unbearable, on complaining we were shifted from worst room to worse room.
The experience is pathetic and undesirable

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I am trying to change my travel dates for my upcoming flight w. It has been showing technical errors again and again, and not allowing me to change the dates. I do not know whom to contact or how to. there is no information on the website regarding that.

Please respond as soon as possible on how I can change these dates and please clear the technical issue..

Kind Regards,
Nipun Goel

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Address: 'Villa Amor', Nagaly Hills Colony,Donapaula, Goa 403004

My ticket had some mistakes in my name even after i gave my full name and surname. When requested both online and on maemytrip Aa, its not been resolved.
Please see into the matter request airlines to allow me to use that ticket.
Booking ID: NF[protected]
PNR: ZC2LK
Ticket No:098-[protected]
Name on the ticket: Fernandes Fernandes
Given whilst booking: Philomena L D Fernandes

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Hi,

I had booked a room in adayar anada bhavan for 23/07/2021 and payment was done successfully. But the hotel is not open and we had to kook for an alternate option. Could you please refund the amount.

Regards,
Chitra

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[email protected]

Jul 27, 2021

can you please provide an update on this issue?

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I booked 3 flight at 10th July but unfortunately I need to cancel all my booking after cancellation they say after 7-8 days you get money but till I not received money

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My ticket booking process is pending due to some network problem but my payment deduct and ticket booking time out

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MakeMyTrip India Complaints & Reviews

File a complaint to MakeMyTrip India

MakeMyTrip India reviews & complaints page 131

Amount deducted but flight ticket not confirmed

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No refund

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Refund Awaited

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Refund not credited in my bank account

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Refund of Convenience fee

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Refund not Received of Rs. 11310

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Cancellation Refund Transfer from Wallet to Bank

Amount detected for declined transaction

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Online Service + 9339555291 care Query.

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Cab service over charged

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Three time payment deduct my account

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Ticket Cancellation : Customer Care

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Refund Not Received in My account.

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Refund amount not received- Booking ID- NN2814454546410

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Poor hotel quality

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No customer Support staff for fixing technical error and not able to change flight dates

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Surname twice as my name in the ticket

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Room booked but the hotel is closed

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Not refunding amount

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Transaction deduction

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