MakeMyTrip India Complaints & Reviews

While trying to book for flight amount was debited twice and the payment did not go through.

I need to know the status of the money and if it will be credited back to my account

I have attached the bank statement and the failed payment on the mmt app pictures for reference...

I have booked Air India Flight from Make my trip from Delhi to Doha. However, due to Covid, I had to cancel the ticket. I got a reply via email from make my trip that the refund request has been sent to Airindia and after their approval, we will get the refund. After waiting for more than two months I checked with AirIndia and got to know that Make My trip didn't update the refund application number yet on their portal. Tried to call make...

I booked 2 tickets from goa to indore and back, got proper refund for indore to goa ticket. But, for Goa to Indore ticket I did not get the correct refund amount of Rs. 2058 instead only got Rs 340 in my MMT wallet account. MMT is not picking up any customer care calls....

Today I was booking a resort. I did the payment via gpay. My account got debited but the site showed that there was a failure in payment and my booking didn't went through. Now the situation is that my account has been debited but I don't have the booking of the resort...

Team,

With reference to the MakeMyTrip Invoice no: M06AI22I[protected] attached) - PNR number HDP4HD ( boarding pass attached), booking for 14th June 2021 had a confirmed booking in the name of Mr.Dileep Kumar.S with SpiceJet flight number SG 143 departure from Delhi Terminal 3 @ 20.05 hrs... Then we received this message ( attached) from SpiceJet on 14th June 2021 - saying that the booking has been revised due to operation...

I booked bus ticket for make my trip in April month, but, still now refund amount not received our account. MMT customer care said, process should be completed. For your reference,

Booking id : NU[protected]
RRN Num :[protected]

Another one,

Booking id : NU[protected]
RRN Num :[protected]

Regards,

Mail id : [protected]@gmail.com...

Dear Team

This is to bring to your notice that I have done flight booking on 13th June Booking ID - NF[protected] and due to some issues the flight was cancelled by the operator.

I have received my refund back to my mmt wallet and have requested the same to be refunded to my bank account from where I have actually done the payment. It's been 8 days now have not received my refund back into my account. Nor...

Dear MMT

I booked flight from Lucknow to Dubai date- 21 April 2021, but unfortunately I cancelled got refund amount 4136/- transferred to wallet.

While booking mistakenly I booked from incorrect email i.e. [protected]@gmail.con which does not exist.

I want you to transfer 4136/- from [protected]@gmail.con TO [protected]@gmail.com

Booking id- NN[protected]
Primary...

No way to reach the customer care executive for any issues with booking. Always directed to app whether you call on helpline number or email them. Some issues can not be resolved by live chatbots or FAQs. MMT has moved to very pathetic customer service. Very disappointing. Better to book tickets directly with airlines or other third party apps....

Dear Team,
My booking ID NF[protected] cancelled by the airline thereupon money was transferred in makemytrip Wallet.
I transferred the money from Wallet to my bank account and its more than one month, money is not credited in my SBI bank Account.
I tried all the channels to contact MakeMyTrip customer care but couldnot reach to them.
I tried to contact them through mail but couldnot get the reply.
Please...

This is Ramya, I have canceled my flight ticket from Delhi to vijayawada on 8th September 2020, and the amount was to be refunded by makemytrip. The refunded amount has come up to my wallet and I opted to transfer it to my bank account in which I have submitted all my details of the bank. The refund has been initiated on 21st April 2021 by the team members but till the date I haven't received any amount from MMT. Pls do the needful asap....

Hi team

With due respect I would like to draw your kind kind attention that my deposit
(Rs.10009/-) of wallet in makemytrip acount has gone to my EMI credit card bearing number 2030XXXXXXXX2017 by mistake. But for your kind persual, my EMI credit card is not active now. so you are requested to re-deposit the losing amount either one of the two options given below -

1. Return to makemytrip wallet.br...

I am Paul Mudathotty from Ujjain, Madhya Pradesh. I booked a airticket through Makemytrip on 25 January, 2020 for travel from Indore to Cochin. The trip was scheduled for 15 April 2020. Due to covid 19 the flight was cancelled. So far my money is not refunded. It is already one and a half years since cancellation.
My PNR is JKZMMG and booking ID: NF [protected].
Refund of my money Rs. 5514.00 is solicited at the earliest...

Hi Consumer complaints forum,

According to my booking I am supposed to receive Rs 500 worth of credit for a clause which I fullfill. I made the booking based on these terms as I couldn't afford the booking without the credits.

After arriving at the hotel, I was informed by hotel officials to contact MakeMyTrip who would help me further.

I contacted make my trip they promised resolution shortly....

Hi I was planning to book my flight for tommorow, money got deducted, but no ticket was booked by the app, I'm unable to contact any customer care, since no booking has been registered, kindly help. Its causing lot of inconvenience

Delhi to Vijayawada flight...

Dear team,

I booked ticket using MakeMyTrip for round trip from dammam to Cochin (in air Arabia flight) traveling on 20th May 2020 to Cochin from Dammam and 31st May 2020 to Dammam from Cochin.

Air Arabia cancelled the flight due to Corona and they refunded the ticket amount to MakeMyTrip team by 14th April 2021. And it was intimated to me by email.

But MakeMyTrip trip is not returning the amount...

[protected] - Registered number

I am not able to cancel my bookings Re: Booking ID - NU[protected].

I have tried cancelling the App and website but getting an error, wrote numerous emails but no response from MMT team.

Please help asap

Rahul Goyal...

On 11 June I cancelled my Air Canada flight and I applied for refund. It has been processed on 13 June and they are showing that your amount will be credited before 15 JUNE now it is 19 June still not money reflected in bank account. I have called customer care many times they don't pickup my call.
Please refund ASAP!

Booking number: NN[protected]
Email: [protected]@gmail.com...

My account attached mobile number is not operational any more on make my trip. I tried to delete it by looking into the account but couldn't find an option 'to delete'. Why doesn't makemytrip have an option to delete while every other site does.
This is very annoying so please help me out. I would be very pleased if you could delete it permanently for me. Kindly do the needful.
Account emailID: [protected]@yahoo.co.inbr...

I had booked domestic flight air tickets for my family with Make My Trip for April 2020 when we had national lockdown. The money has been refunded by the airlines and is lying in my MAKE MY TRIP WALLET. Inspite of my several calls, requests, messages and emails in the last 4 months they are not transferring the amount into my bank account. Its my hard earned money which they are using and not giving it back to me. Extremely frustrating experience...