MakeMyTrip India Complaints & Reviews

Sep 05, 2021

Updated by Pankul Mangla I have done a booking for sep 4 2021 stay for one day in hotel park residency near pharmacy cinema New Delhi. I had enquired before booking regarding internet services as I had to write an online exam which is held onece a yr. And I had worked very hard to prepare for this exam. I was told by hotel authorities that internet services are very good. As I had booked the room so as to appear in the exam without any disturbance and distractions. But i had faced multiple internet service connections disruptions which led to multiple halts in the exam and I was losing connection with the examiner and hence it created a huge hurdle and roadblock for me to appear in the exam which led to tremendous mental pressure, stress, mental agony and got disturbed. How will one appear in the exam with so much disturbed mind due to extremely poor internet services in hotel.
The whole purpose of booking the hotel room was defeated . At the end I had to leave the hotel room in the night during to unavailability of internet services leaving my extremely crucial exam incomplete.
This was the worst and most horrible experience for me of all stays in multiple hotels I had staid earlier due to poor accountability and responsibility shown by hotel authorities. Internet services are far better at my home than the hotel inspite of having boosters in hotel.
Kindly refund the money paid by me for booking hotel room and also pay the compensation for providing such a poor internet services which was disrupting my crucial exam and causing tremendous amount of stress and mental agony.

Dr PANKUL MANGLA
[protected]

Sep 06, 2021

Updated by Pankul Mangla (NH[protected] my booking ID for reference. Pls do sort out the issue at the earliest .

Sep 05, 2021

Updated by ksk75 wrong pic upload by mistake... uploading screen shot of transaction