MakeMyTrip India Complaints & Reviews

Hi Team,

I tried to delete my MMT by looking into the account but couldn't find an option 'to delete'. Why doesn't make my trip have an option to delete while every other site does.
This is very annoying so please help me out. I would be very pleased if you could delete it permanently for me. Kindly do the needful.

Account Linked to:
Email ID: [protected]@gmail.com
Mob No. linked to account: [protected]

Thanks

Hi Team,

I tried to delete my MMT by looking into the account but couldn't find an option 'to delete'. Why doesn't make my trip have an option to delete while every other site does.
This is very annoying so please help me out. I would be very pleased if you could delete it permanently for me. Kindly do the needful.

Account Linked to:
Email ID: [protected]@gmail.com
Mob No. linked to account: [protected]

Thanks
Akshay Pathak

Please delete my existing account with the mobile number [protected]. As I am not able change my number which I already have.

I logged in with my new mobile by mistake and it is not allowing me to add the same number in my existing account.. please help out it is very urgent

I had booked a hotel through make my trip the amount was deducted from my account but the booking of the hotel failed. It’s not shown in my manage trips also. I have tried reaching them a lot of times, but no response.
I just want my amount refunded and want make my trip to get a better customer care support

I have a complaint regarding refund of cancelled ticket. I had booked flight ticket from Ranchi to Bhubaneswar with BOOKING ID NF[protected] for the date 05.05.2020, but due to extension of lockdown period at that time the flight was cancelled. On going through makemytrip app the refund status is shown as PROCESSED and it has been mentioned that Rs. 6, 318 has been processed in MakeMyTrip Wallet o[censored]ser [protected]@gnail.com. But the same is not being transferred to may account from which the transaction were made. In view of the above I request makemytrip to transfer my refund amount to the account. During the time of booking I had made a mistake in writing my gmail account as "[protected]@gnail.com" instead of [protected]@gmail.com".

Dear Sir

This is informed you that I raise request for refund against cancellation of flight by Airline and I received message from your side which is mentioned below:
Dear *BHUPENDRA*,

We have received a *request for refund* for your flight booking *NF[protected]* on *27 Jun 2021*.

*Reason for Refund Request*
Flight was Cancelled by Airline

*Next Step*
MakeMyTrip will connect with the airline to process the request. If your flight is non operational and your PNR is cancelled by the airline, Airline will not deduct any cancellation penalty. For a faster refund, we recommend you ask the airline to initiate a refund to MakeMyTrip (If not done till now).

*Refund Timeline*
We will follow up with the airline for refunds. Once approved, MakeMyTrip will process your refund or credit shell (if the airline decides) on or before 25-30 working days. We will also notify you via email and whatsapp/sms.

Track your request status at https://applinks.makemytrip.com/EllI8cOOqhb

Now when I use the above mentioned link for track my refund progress then it again want to raise compliant for the same cancellation.

Kindly provide the status of my refund and mention your email id for grievances because it is feel irritating when customer searching for complaint no. And mail but it is not available on your official website or offical application

Been trying to get refund from them cannot email or phone wrong emails automated phones looks like there a bunch of ###.
spice jet have agreed to the refund but unable to conact the crap company that is make my trip

Sir i booked train ticket through make my trip from katpadi to trivandram and return from trivandrum to katpadi. Two way 1 ticket has been cancel refund also initiated but not yet received. Pls find below booking and refund details.

PNR no. [protected] & [protected]
passenger name : A.C.Sowmiya
refund RRN number : [protected] - 325
: [protected] - 325
Total refund - 650

EVen if i paid an extra amount for Fba for 40 kg baggage, i received a ticket with 30 kg fba.

Good evening sir my name is Nasir Ali sir my booking to MMT to pay 21000 Rs. But today cancelled booking. Please request me sir refund. First time booking. Staff MMT no support. NL[protected]

I have booked the round trip from makemy trip online

Now i want to reschedule the both date.but in MakeMyTrip it's showing you can change only one trip date

Whether any option to change date Ahmedabad to madurai(PNR NUMBER : JHH96S)
and madurai to Ahmedabad(PNR NUMBER: RLW2JJ)

Hi, Make my trip has a sneaky way of registering new people browsing their website and not giving them a change to change or delete their account afterwards. I accidentally created the account like many others and now want it deleted with the Data gone but After emails to their [protected]@makemyrrip.com - no response! Please help me get my account deleted.

Hi this is saravanan from gujarat

I have booked flight ticket for 11th of july 2021 from makemytrip. my amount for the flight ticket Rs.7041 has been deducted but i couldnt find my ticket in makemytrip nor i didnt receive any msg regarding tickets.

transaction id for the amount deducted is as follows
INB/[protected]/CCAVENUE.COM / CHARGE/

Cancellation refund fee

Haven't got credit shell refund for my booking reference NF[protected]. There is no way to reach their customer service.

I have booked flight but incorrect information provided by team about RTPCR test which is not at all required. I have already placed request for refund which is not happening

Booking ID - NF[protected]
Date of Travel - 04th July 2021

The flight Pune-Nagpur booking id NF[protected] booked via email-id suruchi.[protected]@gmail.com was cancelled on 25th May 2021 hence the airline refunded the amount of Rs.4173 to MMT. It is not refunded to my bank nor it is relected in my wallet.

Apart from repeated complaints Make my trip is not refunding our money. Air India has already refunded our money to make my trip on 3rd February 2021. Even though make my trip is not refunding our money.
Refund application (RA) vide reference number

I tried booking a hotel through make my trip app on android and after making the payment from my credit card the amount got deducted but no bookings happened.

On 4th July 2021 I was booking delhi mumbai flight from MakeMyTrip app. I use UPI payment gateway. It failed to booked tickets but deducted amount from bank. I tried to call customer care but there is no way option for failed booked payment refund. So I mailed to MakeMyTrip Id ([protected]@makemytrip.com, [protected]@makemeytrip.com, [protected]@makemytrip.com ). It response
(Dear Customer,
Thank you for contacting us. We request you to visit the My Trips page via app or website for your booking related query.
Regards,
Team MakeMyTrip).
There is no way to directly any person for failed booked payment refund matter. I got sms deducted amount from bank.
(HDFC Bank: Rs 4951.00 debited from a/c **2778 on 04-07-21 to VPA makemytrip icici(UPI Ref No[protected]. Not you? Call on [protected] to report)