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MakeMyTrip India Complaints & Reviews

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Updated: Aug 13, 2026
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MakeMyTrip India reviews & complaints page 133

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L
Love Agrawal
Aug 23, 2021
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I have booked hotel at MMT for[protected] and due to some reason I have canceled it on 13th august 2021 . And the message was shown for refund will credit in 2 work and already 10 days have been passed today and they are not answering me and not returning my amount. According to their policy refund will be given in 2 working days but now they are refusing it by saying government banks settlement time is 12 working day ? Application is showing 24-26 august for refund and there arey saying 31 st august . Why they are doing this …
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    ravindramohite
    Aug 23, 2021
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    Address: Gurgaon
    Website: www.makemytrip.com

    I have apply for ticket cancellation on 12th Nov, i have received the partial amount in credit card, but i have not received the remaining amount which was in the form vouchers yet, i am consistently calling MMT but there is response from customer support about complaint resolution . Only I receiving the message the refund is provided but in actual i have not received the refund . I want to do rebooking of tickets in sept 21, pl advise how should i go ahead
    Booking ID ; NN[protected],
    I have send mail communication on 28th Jan 2021, no reply on resolution of the same . ( My mail ID is- [protected]@gmail.com)
    There is no provision with MMT to call to their customer care executives .

    Regards
    Ravindra
    MakeMyTrip India customer support has been notified about the posted complaint.
    Aug 31, 2021
    Updated by ravindramohite     When i can get reply on complaint status
    Oct 05, 2021
    Updated by ravindramohite     Waiting for the reply & status of the complaint
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      Prathima.J
      Aug 23, 2021
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      Hello Team,
      I had booked my ticket MAKEMYTRIP INDIA PVT L on[protected]:22:52:30.

      I have not yet got the ticket in my email or my account in the app.
      I am not able to reach out to any customer support. They keep saying no ticket booked on the number. I can't find any booking details on the account as well. But I got a statement from the bank that the amount had been deducted.
      Please I need customer support to check this issue.

      Below are the details for the amount transaction.
      ALERT: You've spent Rs.11205.00 on CREDIT Card xx9967 at MAKEMYTRIP INDIA PVT L on[protected]:22:52:30.Avl bal - Rs.11489.00, curr o/s - Rs.18511.00.Not you? Call [protected].
      MakeMyTrip India customer support has been notified about the posted complaint.
      Aug 23, 2021
      Updated by Prathima.J       Team - Could you please share us the TAT by when we can receive update on this.
      Aug 23, 2021
      Updated by Prathima.J       Team - Kindly respond on my request at the earliest.
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        G
        Gautam Kulkarni
        Aug 22, 2021
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        I have cancelled my booking from Vadodara to ahemdabad but till now I have not got my money back which is totally not good and fair.
        MakeMyTrip India customer support has been notified about the posted complaint.
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          A
          [email protected]
          Aug 21, 2021
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          Hi team,

          This is the second time for me with MMT and this issue with you not having and online platform or an executive to talk with and raise a complaint.

          I tried to book a flight it went through the card portal and deducted 7024 from the account.

          And I have waited for 48 hrs reading other complaints to see if it works for refund but it has not .

          Please help with the refund process.

          My contact details:
          Divya R
          [protected]
          MakeMyTrip India customer support has been notified about the posted complaint.
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            R
            RISHABH KUMAR TIWARI
            Aug 21, 2021
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            Yesterday i was booking a flight from Allahabad to delhi at around 12:05 a.m . There was some issue at that time. It showed my booking failed but when I checked my bank account, the money had got deducted. I don't know what to do. I contacted make my trip . They said they will call me again. But nobody called. Plss look into it asap . I want to make another booking which I won't be able to until I get my refund.
            MakeMyTrip India customer support has been notified about the posted complaint.
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              P
              pratik ranoliya
              Aug 21, 2021
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              I booked kerala trip with ID -NL[protected] via MakeMyTrip.
              But after covid, it had been cancelled. However refund of it could not received yet
              MakeMyTrip India customer support has been notified about the posted complaint.
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                1
                123selva123
                from Delhi, Delhi
                Aug 21, 2021
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                I book New Delhi to Chennai at 17 Aug 21. Travel date 01 Nov 21. First time payment that time error, then again I pay ticket booked. First time error pay detection for my account. Till date not received. Login app mob no - [protected], mail - [protected]@gmail.com
                MakeMyTrip India customer support has been notified about the posted complaint.
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                  P
                  Pramodn
                  Aug 21, 2021
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                  Address: Bairagarh, Bairagarh

                  I have cancelled my existing booking due to flight cancelled . Refund amount has already been credited to my Wallet account. When i try to transfer my amount 11580 to my bank account, but due to sum technical error amount not transfer to my bank accout. Than I try again and again for tfr to bank but the amount not show in my wallet account nor tfr to my bank. Please solve this problem as soon as possible. My Mob no and wallet ID is [protected] Thanks & Regards
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                    A
                    Anitha Jayaram
                    Aug 21, 2021
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                    Address: Bangalore

                    I booked a flight ticket from Bangalore to Mumbai on 4 th August 2021. flight got cancelled. I got message and what's app message saying refund has been processed and refund amount is in my wallet. make my trip entered wrong email ID. My wallet email is anitha.[protected]@gmail.com but make my trip sent my refund amount to anitha.[protected]@gmail.co. My PNR C2MHKL
                    Please kindly do needful action

                    Regards
                    Anitha
                    MakeMyTrip India customer support has been notified about the posted complaint.
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                      A
                      Adrija Choudhury
                      Aug 20, 2021
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                      Website: www.makemytrip.com

                      Our bus from Delhi-Siligury (20th Aug, 2021)was canceled by the bus operator. They called me after 2.5-3 hours later to inform me that they were providing an alternate bus and if I wanted to take it. I said a BOLD NO. Then they threatened me that they wouldn't refund any of my money because they arranged an alternate bus for me, about which, they informed me 3 hours later and after I booked flight tickets.

                      Makemytrip.com have not yet called me to inquire the matter.

                      BOOKING ID: NU[protected]
                      REFERENCE PNR: 96JYURMV
                      MakeMyTrip India customer support has been notified about the posted complaint.
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                        K
                        katish
                        Aug 20, 2021
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                        Address: Rajkot

                        Dear sir

                        yesterday I want to book ticket from Vapi to Rajkot in makemytrip app but after payment showing as failed but ticket fees debited from my account .In makemytrip app nothing showing about booking .

                        Trying to speak with Customer care but given number in site are usless, they are not connecting to customer executive and also not connecting some number .
                        i need solution immediately .
                        MakeMyTrip India customer support has been notified about the posted complaint.
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                          Rupali Ray
                          from Hoskote, Karnataka
                          Aug 19, 2021
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                          Every time I raise a complaint it is said, transfer will be done in 5-7 days and ticket is closed. For past one month money is not transferred.
                          I can’t believe MMT can take away customers money like this when wallet to bank transfer us triggered.

                          Reference No.[protected]
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                            N
                            nairxl
                            from Mumbai, Maharashtra
                            Aug 19, 2021
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                            Dear Sir,

                            This is regarding the refund status for my flight from Mumbai -
                            Singapore and back !!.

                            I still havent recd refund wherein the news show that the lot of
                            refund has been initiated by Jet airways to the travel agent. ( makemytrip)

                            They do not revert when i speak about Jet Airways refund and then put me on hold and later the line gets disconnected.

                            May i know the refund status .

                            Regards,
                            Roopesh Nair
                            M-[protected]
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                              V
                              vtsainani
                              Aug 19, 2021
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                              Dear Sir
                              I Vinod Sainani and my wife Seema Sainani are booked by Go First G8 176 and 209 from Pune to Delhi and onward to Jammu on 16-17 November 21.

                              G8 176 is scheduled to depart from Pune at 2225 on16 November 21. I believe that this flight is non existent as there are no flights taking off from Pune airport after 2000 as confirmed by Pune airport authorities.

                              Sir basically we should not have been offered a non existent flight. To resolve this issue May I request you to approach the airline and reschedule our booking to the Go First flight from Pune to Delhi on the same date at 1930.

                              Thanks and Regards. Requesting a prompt response please.

                              Vinod Sainani
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                                A
                                Anjula Narula
                                Aug 19, 2021
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                                Address: Gurgaon
                                Website: make my trip/airindia

                                I booked a ticket in February 2020, from Delhi to Sydney through Make my trip, reference number NN[protected] paying an amount of Rs 72258 FOR Travelling to Sydney from New Delhi .
                                on 20th feb 2020 and back on 4th april 2020.

                                due to pandemic flights were not operative for return journey on 4th April. I marked it Cancelled but till date even after 16 months Refund is not received. please look into it.

                                anjula
                                [protected], [protected]
                                MakeMyTrip India customer support has been notified about the posted complaint.
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                                  S
                                  Sudha561
                                  Aug 19, 2021
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                                  Hi,

                                  I am Sudha from Ludhiana, I have booked a room from make my trip on 8th of july and same day i have cancelled. I have received all the confirmation status for cancelling y order and refunding amount in your account within 10-12 days.
                                  now it has been over one month till dated din't received. Please look into this matter and kindly resolve it.
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                                    V
                                    vtsainani
                                    Aug 19, 2021
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                                    Website: makemytrip

                                    I have booked 2 tickets with you for self and wife from PNQ TO IXJ by Go First G8 176 & 209 on 16-17 Nov2021.
                                    I now understand that G8 176 scheduled to depart from Pune at 2225 hrs on 16 Nov 21 cannot operate as there are airport restrictions at Pune airport after 2000 hrs.
                                    Kindly re schedule me, Vinod Sainani and my wife Seema Sainaini by an earlier Go First flight at 1930 hrs from PNQ to DEL on 16 Nov21 to resolve the problem created by you in offering bookings for a non-operational flight.

                                    I[censored]nable to do so please refund my entire amount for these 2 sectors for me and my wife.
                                    Regards and Thanks.
                                    MakeMyTrip India customer support has been notified about the posted complaint.
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                                      [email protected]
                                      Aug 19, 2021
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                                      Hi this is tharunkumar yesterday I tried to book flights tickets but payment failed and money was deducted from my account can we please help me out
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                                        Ishit100
                                        Aug 18, 2021
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                                        I booked a flight on 14th of August for 24th of August, New Delhi to Ranchi... My first payment had some error... But the payment got deducted. I booked with another method thinking I will receive the earlier money soon... But haven't received anything as of now...
                                        MakeMyTrip India customer support has been notified about the posted complaint.
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