MakeMyTrip India Complaints & Reviews

Issue 1 :
For my BLR-SXR flight on April 21st, I had cancelled 4 out of 18 tickets for which I have not received the refund of Rs9604 yet.

I have received the below messages from MakeMyTrip
20 April Message
Cancellation for MakeMyTrip Booking ID IN1B[protected] is successful. We would initiate a refund of INR 9604, once we receive the refund from the airlines*. Timelines for refund are dependent on your...

Booked the ticket on[protected].From chennai to tiruvallur the transaction completed and deducted the amount twice.Booking Id NR[protected], debited twice....

I booked holiday package in March 2020 but MakemyTrip was unable to provide service so I asked for refund.

The refund was supposed to get credited in May 2021 but still haven't recieved the refund and also no response from MakeMyTrip is coming....

I have been running for the last 1 year to get refund on my booking NL[protected]. There is no one that I can talk to. No one is replying to my queries. Noone picks up the call. I need the refund.. Please help...

I want to delete my review which was given by me for my booking Hotel The Yerpa dated 14 November 2019.It was a false review and i want it to be deleted asap....

I want to delete my review which I have posted by mistake on makemytrip app.
Dated 11 Nov 2019
Hotel The Yerpa kasol...

Gift card number : [protected]
validity: 30 june 21
Cancelled booking id: NF[protected]

Amount is not refunded in the gift card.
please look into this matter . I made number of calls but no response....

I had tried to make a booking for a return flight from PUNE TO GOA on the 23rd of march 2021, and due to a technical error on their website, it showed as a failed booking without a PNR being issued, though my card was charged for Rs 32630. the booking Id generated was NF[protected].
Subsequently i was forced to make another booking for my journey. i Called customer care and was informed that since the first booking was failed,...

Booking ID No.NF[protected].
Indigo Airline Flight No.6E-655
Passenger Name : Ravindra Chaugule
PNR Number during booking : OLIR2D
PNR Number during cancellation : OWVVTN
Date of cancellation : 11th March, 2021
Refund initiated directly through airline.

Refund amount not received till date...

My co-passenger and I had booked our flight on MakeMyTrip under the student saver scheme, we had provided our institute ID details and such. The scheme promised us 25Kgs of check-in baggage.

But the airlines refused to let us carry 25Kgs, and asked us to pay for the extra luggage above 15Kgs. We informed them that MakeMyTrip has provided us the 25Kgs information, but the ticket mysteriously only reflected our student IDs but...

I posted a review by mistake and i am unable to delete, so kindly delete my review
NH[protected]...

By i mistake i added a review and now i am unable to delete that review. Kindly delete it
NH[protected]...

Hi I have a booking which i had booked in 2019. Due to the pandemic everything went under lockdown. I had been behind Makemytrip since 2019 where i had booked total 45000/- after more than a year they only refunded 2000/- I had been calling them emailing them and they told me very clearly that sorry we cant and we dont follow government rules. Its that daily excuse that please send us the detail on this email or a complaint number is been...

I have booked a hotel to manali bd resorts through make my trip with a total billing amount of 23350 as the booking was eligible for full cancellation with full refund.
So i used to mode of payment for the booking 10915 was debited from my a/c through upi and as there was 12425 rs in my wallet so remaning amount was debited from there i.e 12425.
When I cancelled the hotel than 10915 was refunded in my a/c and 12425 in my wallet...

I was booked a ticket for my father on March 2020 from Trichy to Kuwait in srilankan airlines. Got confirmation ticket also. Due to this pandemic situation, all international flights were cancelled, makemytrip said I'll refund the money ASAP as per our government order. Still now they didn't refund the ticket money. Even I cross checked with srilankan airlines, they said already return the money to MakeMyTrip. But MakeMyTrip not responding...

I have booked a flight from Chennai to Bhubneswar on 21st May using MakemyTrip app Booking ID - NF[protected], but due to lockdown the flights were cancelled by the Airlines itself and the airline Indigo has refunded the entire money.

I have called up Make my Trip customer care, and they have told that they will refund all the amount. Later when I checked in app, I noticed that they have reduced Rs 290 as convenience fee....

Due to pandemic our flight was cancelled last year, Spicejet confirmed that full amount has been credit to Makemytrip but till date the amount has not been credited to my wallet. As the booking is more than 1 year old so it is not reflecting on MMT web portal nor there is any customer care executive available on any numbers. Even there is computer generated response on email....

I accidently created an account on make my trip. I tried to delete it my all booking into the account but couldn't find an option 'to delete'. Why doesn't make my trip have an option to delete while every other site does.
This is very annoying so please help me out. I would be very pleased if you could delete it permanently for me. Kindly do the needful....

I have booked round trip from Bangalore to Delhi.
Travel Start Date was Mon, 27 Apr 2020 to
Travel End Date was Thu, 7 May 2020.
Amount Paid to MMT was Rs. 23081

The flight was cancelled due to Covid lockdown. Now after one year, I was able to initiate the refund from the MMT. The issue is

1. The MMT Wallet says the amount is Rs. 20481 where as I have paid an amount of Rs. 23081.
2....

Since a month I've been trying to delete a review I made on a hotel and also delete my account from MMT India, but there's no support from them.

All I want to do is delete my account and the associated reviews I made on the website.

Support/contact us option on the website are broken, I don't understand how incompetent a company can be, there's no clear and easier way to reach to their support....