MakeMyTrip India Complaints & Reviews

My travel date was on May13 2020 due to lockdown airlines have directly cancelled the flight, So I got refund from airline(Air India) to my MMT wallet. I raised a request to transfer that amount to my bank on 28th April 2021.It is showing me that the amount was already credited to my bank account on 30th April. I don't whether its problem in my bank or MMT. Still I didn't get money to bank. NF[protected]. I couldn't even talk to Customer...

I have an account with Makemytrip in which my old non existent mobile number is associated.
I have been trying to change my registered mobile number to a new number but unable to do so since a long time due to which I am not able to download mobile apps and operate the same.
I want to immediately update my registered mobile number in make my trip....

Our ticket was cancelled by airlines. Now the money is refunded to my wallet, but not able to transfer to my bank account. Tried several times, not working....

Bills of IJB Hotels Private Limited:
1. Dated 20.02.2021 Amount 14061.6 Invoice No.20/0005426
2. Dated 17.02.2021 Amount 283.20 Invoice No. 20/RS07611
3. Dated 19.02.2021 Amount 1255.52 Invoice No. 20/RS07706
On the above bills i cannot claim gst credit since it is shown as CGST & SGST credit instead of IGST credit in my GSTr 2B
The booking was done through MMT for the same.
Kindly amend the GST returns...

This is Arunkumar, an irky customer of MMT. I have booked a Himachal Package on April 5th with the Booking ID - NL[protected] for 23rd May 2021. I have paid 50% of the amount (Rs.42, 534) with two installments paid. This is my 8 months savings that I have put on this vacation for my little kid's dream to see snow as we live in Chennai (the hottest city).

With the lockdown imposing till May 26th @ Himachal, there are no places...

I had booked my air tickets through Make My Trip for travel on 21 March 2020 from Ranchi to Mumbai by Go Airlines. Due to Covid-19 imposed restrictions, I had to change the dates of travel twice by contacting the airline directly as advised by MMT. Booking ID NF[protected].

On 21 May 2021, I cancelled my air ticket with Go Airlines due to travel restrictions. Go Airlines informed that they will make a full refund. They...

This mail is with reference to Booking ID - NF[protected].

Despite SpiceJet Airlines confirmation that the refund has been initiated for two separate PNRs, we have received the refund for only 1 PNR no: P5KL4L( attached mail communication).

Please find the attached mail communication wherein the airlines have confirmed that the refund has been processed for both PNR No. :P5KL4L, QF79VA.

This...

Need your urgent support for this, I have waited long time to reschedule the trip, but this seems to unpredictable when this Pandemic will end.

All other airline is ready to pay refund, and i have checked with other agency how they move forward all confirmed that they have refund the amount.

As i have paid huge amount i would like to request you to provide refund .

Note: Currently am in Qatar i...

We have booked a trip from makemytrip from 12 th june to 17th june for Sikkim and Darjeeling but unfortunately due to sudden surge in covid cases, Sikkim has gone under night curfew from 5 pm to 9 am while darjeeling has gone under complete lockdown. However in such scenario, we will not be able to visit various monuments as they all will be closed and unsafe. We would already paid arnd 40k for the trip. Now in such a case, travelling under...

Ive attached the snapshot in which they agree to process the refund
My refund on booking ID NF[protected] is pending for more than a year for INR 6600.
They have removed the details of that booking from my account because i constantly complaint about it to them
My contact number [protected]...

My refund on booking ID NF[protected] is pending since 2 years now amounts to INR6600
MMT has removed this details from my account for me to raise any complaint now
[protected] my contact number...

I had lodged a complaint for refund and the ID number given by you was ID: 2863973

I have not heard anything further from you, nor Make My Trip nor have I received any money into my card...

This is in connection to my tour Booking ID - NL[protected] where M/s Dipti was appointed as the relationship manager for my tour. It was really an unpleassant experience with her as instead of helping through my tour she put me in great trouble where she started demanding money during my return tour. I was on a foriegn land when she advised that my flight has been cancelled and I had to pay 35k extra to book anotyher flight. the whole...

Hello,

I had made a reservation with MMt to fly from SF to Delhi for flight on 9th May.

Then I contacted United airlines to change date to 31 May.

After this I asked MMt to change my flight route to Dubai due to covid in India.

They went ahead and canceled my flight and now I am stuck in San Francisco with no flight and no refund.

I am not able to get in touch...

I had booked air ticket from Bangalore to Bagdogra on 15th May 2021 for 4 members of my family on www.makemytrip.com. On 13th May 2021 the flight is cancelled by airline due to operational reasons and refund initiated. But fulll refund is not given but so called "convenience fee" of MakeMyTrip is deducted for Rs.1, 410/- I do not understand the convenience fee - is it for cancelling the flight FOR NO FAULT FROM US. Total amount is Rs.20,...

I recently published a hotel review on Make my trip by mistake and now this review can’t be deleted. Even after calling customer care, they said it isn’t possible from my or their end. This is totally unacceptable from a renowned business site like make my trip. Kindly help me and take the required action.
This is in regards to the review deletion request of booking id- NH[protected], hotel name OYO Townhouse 123 White Ridge...

I have cancelled my ticket booked through Makemytrip (Booking reference id: AN[protected] on 25th April 2021.
The booking is from Dubai to Hyderabad (Indigo) and Hyderabad to Dubai (Emirates).
After continuous follow-up's, the refund has been initiated for Indigo flight.
However, the refund amount for Emirates is showing as Zero. I was shocked and called their customer care who do not have any clue to guide and they...

This company is clearly taking advantage of the pandemic situation and not providing any customer support whatsoever. The helpline numbers provided just provide standard IVRS responses and there is no option to speak to a representative.

The e-mail ID [protected]@makemytrip.com is another dead-end - just an automated response that states 'Thank you for contacting us. We request you to visit the My Trips page via app or website...

Hi,
I am trying to change the mobile number saved in MMT profile as I have changed my old number.

Please tell me a way to update my new number on the app....

I had booked an international return trip air ticket in Jet Airways through makemytrip.com and paid Rs.40, 961/-. in March 2019 (more than 24 months ago)

The booking ID is NN[protected].

However the travel agent keep saying that the refund is not received from Jet Airways and they have no update about the refund....