MakeMyTrip India Complaints & Reviews

Date of Incident: 22nd January 2021

We had booked a ticket for an AirIndia flight via MakeMyTrip for Feb 6, 2021, from Kolkata to Chennai, for three passengers.
The PNR for the flight is K6FVMD and the booking ID is NF[protected].

The airline canceled the flight and we demanded a refund from them. They told us that MakeMyTrip, the agent is responsible for providing the refund. MakeMyTrip gave us a...

Fhv...

Booking ID : NN[protected]
Make My Trip case ID:[protected]

I had booked a flight with MMT in Jan 2020 from Pune to Dubai. While booking, the add-on services payment failed and hence I was refunded for the add-on services INR 20, 800. This amount was refunded in our accounts in Jan 2020. The flight was scheduled for March 2020 and I had to cancel it. I worked with the airline directly to reschedule it to December...

On April 6, I cancelled my train booking from Bhubaneswar to Raipur and was expecting a refund in my wallet so that it will come instantly. Then after the amount of 2024 came to the MakeMyTrip wallet, I tried to use that amount and book a train ticket for a different date but I was unable to use the amount in my wallet. So I decided to transfer it to my bank account. I found the option for it and soon opted it. Since 6th of April, till today...

Dear Sir,

Spicejet cancelled my air tickets for for May 21 ( PNR TEE6TD) and booking ID NF [protected] and refunded the money on 5th April 2021. with advise that money is sent to Makemytrip. However, till date the money has not been received by me in my credit card account. When I took up the matter with your company, I found that I am not able to talk to anybody in the company. When i raised issue through your helpline...

WRT MMT Booking ID NN[protected] /NN[protected], I was told that the refund process will take maximum of 180 days. Since now more than 180 days have passed but I have not received the amount nor there is any communication from your side nor the airlines side.
I would like to know that how much more I have to wait to get my amount refunded?

I would like to also know that whether the delay is from airlines side or...

I had booked two round tickets from Mumbai to Dehradun on Spiece jet for 23rd May 2020. My PNR No was TEE6TD. The tickets were cancelled by the airline due to lockdown in March 2020. I deamnded a refund. The airline quoted some rules and advised that the money can be refunded after March 2021. Accordingly, they refunded Rs. 25000 plus to Makemytrip. However, Makemytrip is still holding my money. In fact they have transferred the money through...

I have requested to change my registered contact number to [protected]. Unfortunately your team unable to resolve my issue. I have attached the screenshot for your reference.

Regards
Yogendra kumar...

My Airindia flight got cancelled due to covid and I rescheduled by paying extra money.
Rescheduled flight again cancelled by airline. When I checked with airline they said your agent should apply for refund and we will refund it back.

Trying to reach mmt so many times but no contact. Twitter, webform, call, everything tried.

Please help me to get my hard earned money....

Hi i booked my ticket from make my trip on 9th march for chandigarh to dubai vistara flight. And due to make my trip website issue they did double deduction from our account. After following up with them for so many times they agreed to return our money by deducting some amount last month. Till now i havent recieved my money. It is so frustating because i am unable to reach their customer support and online status it is showing payment refund...

I cancelled my trip one month back but still I didn’t receive my refund.
My booking id is: NL[protected]...

I have booked an air ticket from Ahmedabad to Kochi on 31 August 2020 through Make my trip which was cancelled by Airlines ( Go Air) due to Covid issues.
Later on Go Air initiated my refund for the above cancelled ticket and transferred to Makemytrip. I have contacted Make my trip many a times via calls, email, etc. No response yet.. They are telling they will credit the amount (Rs3923) by April 11, still it's not reflected in my...

Hello sir. My flight was on 1st January 2021 form new delhi to Vancouver .
I had to cancel my flight as my visa was revoked . But today is 19th April and see how shameless they are neither they talked nor reply on any means . Please tell me clearly whether you are refunding it or not ....

Sir

This is for your kind information that Air Ticket had been booked through Make my Trip for the Sector Kolkata to Delhi as below

FLIGHTNO – G8-115
DATE OF JOURNEY – 14.02.2019
PASSENGER NAME :-
1. SALIL DAS
2. AMRITA DAS
3. KUSHAL DAS
PNR NO – M3WSHI
MAKE MY TRIP Invoice No – [protected] ( Copy Attahed)
4. Hima Mahata
5. Mithu Das...

I have received a refund amount from the airline against a flight booking that was cancelled by the airline due to covid pandemic. The refund amount was transferred to my MMT wallet on 1-Apr-2021, and subsequently I transferred this amount to my bank account on 2-Apr-2021. Today is 16-Apr-2021, I have still not received the amount into my bank account. The MMT customer support team is not responsive even after multiple follow up on their...

I had booked ticket with MMT booking ref no. NF[protected] 2328 & GO AIR PNR J7QQHZ. Because of cancellation of flights the tickets were cancelled. Amount of Rs. 9703/- credited to my MMT A/C. (User name: [protected]@jkmail.com) after deducting the cancellation charges of Rs.14901 on 23 October '20. After my follow up with Go air they have sent credit notes No. [protected] J7QQHZ (Rs. 7350/-) & [protected] J7QQHZ DATED 23.10.20 (Rs. 7371) towards cancellation...

Dear Team Make my Trip

I am a regular member of make my trip.
I had booked a flight ticket in AI-519 from Surat -BBI for 5/4/2020 for my daughter Lipsa Biswal.

That time all flights cancelled and after waiting lastly I got that ticket cancelled on 30th. Nov.2020 having refund application No.[protected].
Make my trip booking ID - NF[protected]

The refund not yet done nad when I...

I booked International flight tickets from Sydney to New Delhi for 1st May 2020 and return on 16th May 2020 Booking ID NN[protected] and NN[protected] but couldn't travel because of global Covid restrictions. After Supreme court guidelines, I applied for a refund and got it approved on 21 Mar 2021 for Rs27976 and Rs43124 which I transferred to my original mode of payment through MMT mobile app. However, I got an email from make my trip...

I had a Booked by online Azamgarh to New Delhi.our bus booking from *Azamgarh* to *New delhi* is confirmed. Your MakeMytrip booking id is *NU[protected]* and amount paid is *INR 1128*…*Booking is cancelled no one is informed us this is not the way..I need my money back otherwise I file a case.. OperatorName : *Royal Travels*
Operator PNR :* 46TUU47P*
Azamgarh to Delhi Tue, 30 Mar 2021 Departure 05:20 PM
Seat Number...

Booking Id NF[protected], i have not got my refund. Pls check and expedite for refund...