MakeMyTrip India Complaints & Reviews

I had registered my complaint vide ref no. Reference No.[protected] through forum. after few chain mails i receive this email from them (listed below) however the problem is still same. and every time they reply me with stupid copy paste item they automatically close the ticket.

Dear Mr.Shekhar,

Greetings from Make My Trip.!

This is regarding your refund query due to COVID-19 issue for...

I would like to delete my MMT trips history....

I have booked a flight but in between transaction the process is failed and due to which my fund is deducted so i want to ask for how much time I have to wait for refund my flight booking attempt no. is NF[protected] attaching my chat image also...

Refund Rs.16494/- not reflected in my Make my trip wallet for Mumbai to Bengaluru flight.
Airline has refunded on 12th Nov to make my trip and till date it is not credited to my account.

Flight booking NF[protected].
PNR - OOR5HK

Contact No - [protected]...

My flight booking ID NF[protected] AMD-CCU was cancelled on 6th March 2021.
Then Makemytrip also sent a mail to me that a refund is in progress. but some days later another mail sent from your side that due to some technical issue refund was not done. Then you give a link to provide bank details. That's Where problems start I repeatedly click the link but shows something went wrong please
try again later. My refund amount...

This message is concern for my Cancelled Flight booking id NF[protected] that scheduled last year on 28th March 2020. The booking I have cancelled a week before ie on 22nd March 2020 and amount has been reflected to my MakeMyTrip wallet. Since than I have booked on 2 occasions like flight and can but forgot to use the wallet money. Now, today I received an email saying the wallet money that is ₹1717 currently in my wallet out of which...

I have got a message from Make My Trip that refund is credited to my card on 8th March 2021. However on their website it’s showing in process and I have yet not received the refund...

Dear Team,
This is to inform you that I am trying to Book my bus ticket but amount Rs.897/- debited from account but ticket not booked.

Kindly refund my amount ASAP.

Thanks & Regards,
Hitesh Nigam...

I accidentally created an account to make my trip. I tried to delete it by looking into the account but couldn't find an option to delete'. Why doesn't make my trip have an option to delete while every other site does?
This is very annoying so please help me out. I would be very pleased if you could delete it permanently for me. Kindly do the needful....

We are trying to reschedule a flight for our return journey, but every time we receive the message "Sorry, this Date Change request cannot be processed because of some technical issue. Please Call us at [protected], [protected]." The phoneline reroutes us proceed the changes online with the link sent to email id. But nothing happens even when we follow the instructions. Our Return flight for Varanasi to HYD is booked for 16th Mar'2021 18:30...

I was booking a hotel from make my trip, while making the payment (UPI transfer) some error occurred on the app but the amount was deducted from my account.

If I call the customer case, I was not able to talk to someone about the issue.

I called the hotel to make sure if the booking was made but there was no booking.

Booking id: NH[protected]A1

UPI transaction id:[protected]br...

The issue that I have experienced was: Purchased a round trip ticket from Kolkata to Lucknow and back for Indrani Dasgupta for Go Air through Makemytrip on 11/02/2020. The trip was cancelled by
the Airline and I was told Makemytrip will issue the refund. However no refund is given till date to me.

Tried contacting MMT helpdesk multiple times, even sent emails but no luck. As per status in Makemy Trip portal, they tried...

I am trying to get a refund for my cancelled flight by the airline for INR 7262/- by emailing makemytrip customer service since 23rd February 2021 multiple times. The airline has refunded the full amount already to makemytrip in December 2020 but makemytrip has just kept mum. I am continuously sending emails to them every day but all they do is ask me to wait 48 hrs but nothing happens. Emails ere sent to [protected]@makemytrip.com, [protected]@makemytrip.com,...

I booked a flight ticket (Booking ID: NF[protected]) from Chennai to Ranchi on makemytrip.com for 12th Feb 2021, but the ticket was made for the 18th Feb 2021 after payment was completed.
The ticket cost was Rs.7478 for 2 people. I spoke to Customer Care, they told me that it was your fault so you have to cancel the ticket and Re-book the ticket for 12th Feb and you have another option, we can reschedule your ticket from 18th Feb...

Dear Sir/Madam,
I had booked my air tickets for three people with MakeMyTrip for a trip from Toronto to Mumbai on August 03 via Delhi on Air India. This flight was cancelled by the airline due to COVID-19. MakeMyTrip has raised the refund request with the airline. I was told that it will take 90-120 working days to get the refund. It is now 7 months. After multiple follow ups with the travel agency I am still awaiting the refund and...

I booked a bus on 7.03.2021 through make my trip from salem to bangalore for i paid 813rs to make my trip but i wont received any ticket or refund ..please refund my amount as much as possible....

I placed a train booking today from delhi to rishikesh through makemytrip india app.
I paid from google play however the booking placed is not visible on app but money got deducted from my bank account that is of Rs 3477.59.
Please help to get this amount refunded .I have been continuously trying for customer care but there's no way to reach the MMT customer service whether its mail or calls.
I have sent my issue over...

I placed a train booking today from delhi to rishikesh through makemytrip india app.
I paid from google play however the booking placed is not visible on app but money got deducted from my bank account that is of Rs 3477.59.
Please help to get this amount refunded .I have been continuously trying for customer care but there's no way to reach the MMT customer service whether its mail or calls.
I have sent my issue over...

Refund Request for Flight Booking : NF[protected]
Till to date no response....

I have made a hotel booking on 6th March, 2021. After paying the amount money got debited from my bank account but the app showed a message that booking has failed. I’ve tried reaching to customer care but no response....