MakeMyTrip India Complaints & Reviews

@makemytripcare @makemytrip @amHKollection @MakeMyTripIndia @MakeMyTripTech

Booking id : NH[protected]

So it was our check-in day @summer house and was excited to have a great stay and service mentioned while booking but it turned off the impression of a 5 star hotel.

Firstly, nobody was cautious due to the COVID situation & they didn't checked the temperature. ITs a BASIC thing.
br...

Hi Team,

My name is Jayant Gusain and on the 16th of February 2021, I was trying to book my return ticket (Bangalore to Delhi to Bangalore) from the MakeMyTrip website,
Despite a successful payment (INR 9, 758 via my Credit card) the tickets were not booked and I didn't receive any booking ID.
When I reached out to bank, I was informed that the credit card transaction is successful from their end (the debit...

Hi Team,

I done flight booking from Dehradun to Hyderabad for date of travelling 17th March but on 16th March I reschedule it for 20th March. On 16th March Rescheduling time I was doing payment of Rs 3086(apply coupon Real Amount 3300) which is failed from Makemytrip site as I apply coupon on it. but amount deducted from my account.

So I done payment of Rs 3300 again as support guy told Rs 3086 will be refund...

I transferred my make my trip wallet amount to my bank account. They said they are gonna send it to my bank account in 10-12 working days. But it's been more than 3 weeks and I still didn't get my money into my bank account. I'm unable to get to them through phone call. since I stay out of India I'm unable to call them . They have only India toll-free numbers. And they don't have a customer service email address....

Recent stay at moksh sariska
This property is not a resort to stay for decent beings
they have associated themselves with MMT to hide what is actually going on there.
day time they are busy with shooting local objectionable dance items and night time is reserved for illegal activities ( i[censored] know what i mean)
receptionist was drunk from 5 pm itself and i guess his actual profession is P**p .

we...

Hi,

With respect to my PNR CMGWXA, MakeMyTrip has not refunded INR 17, 744 for the cancelled flight from Indigo? MakeMyTrip has already received the entire amount from Indigo Airlines (see below response from Indigo).

Dear Mr. Prabhakar,

Thank you for writing to us.

With reference to your email, we would like to inform you that under the booking PNR CMGWXA, an amount of INR 17,...

I made a mistake on my hotel review that appeared in MMT website and request to kindly delete the same as I need to maintian my privacy. My booking ID are. NH[protected] and NH[protected].
my registered email id with MMT is [protected]@gmail.com.

Looking forward your prompt action....

Dear Team,

Yesterday i was trying to book 2 tickets from Bangalore to Kolkata from Make My Trip, After the payment money got deducted from my account and the tickets were not booked. I didn't receive any booking ID.
When i reached out to bank they told transaction is successful from there end and they asked me to check with the merchant (Make My Trip).
I tried calling all the numbers which are given in the website...

I was trying to book 2 tickets from Bengaluru to Kolkata from make my trip website. But as soon as amount was paid through internet banking after entering the OTP the amount got deducted from the bank and the page showed error in make my trip and the tickets were not booked.
After that I tried reaching the customer care numbers but none of them had option of talking with customer care executive.
When I enquired bank they are...

I cancelled my ticket on 23 dec 2021 from port blair to delhi which i booked from make my trip they told you got your refund in 2 working days but after almost 54 day i didnt got my refund pls solve my problem asap...

I booked a flight for 3 people including me from Coimbatore to Mumbai for 31st March 2020. This flight got cancelled by airline due to ongoing pandemic. I have received credit voucher of booking amount in my MakeMyTrip account. I am trying to book a flight for me using the credit voucher but it is not allowing me to use voucher unless i book it for all the 3 travelers as per initial booking. I spoke to airline but there is no such restrictions...

Mysel[censored]jvala Dhamne, I Booked Tickets for railway on 26/1/2020 From Nizamuddin Station to Nashik road Station, I made the payment but did not receive the tickets, Transaction ID: [protected]IGAKIUERL9 and a amount of Rs.5183.0 Since I did not receive the tickets kindly send me the refund for the same...

Hi,

This is Satya Prakash. I had been following up several time regarding zero cancellation charges and it has not been honored for my booking NF[protected].

The main issue is no proper response has been shared by customer care. While cancellation also there was no help supported and I was asked to check directly with airlines.

Now when everything has been done the cancellation fee and all...

I have made a booking where in the payment was completed the money were deducted but the end page was your order is awaited I did not get any notifications from MakeMyTrip that my money is safe or anything that might make me feel comfortable there was nothing except this there is just a payment reference number on contacting to make my trip they only assign bots which do not give a solution....

I booked return tickets to (Bangalore - New Delhi) on March 17 2020 as per the details being forwarded to you paying INR 6396. As per the directive from the Supreme Court of India, full refund should have been made long ago. I regret to say i have not received any refund so far,
On receipt of this mail, please ensure the full amount of INR 6396 is refunded to me without further delay.
Narayan Anantharaman
[protected]br...

Dear sir,
i have not received my refund from make my trip whereas go air had already send a confirmation regarding the same.
My refund is pending from make my trip.
I have received only Rs.400 from make my trip.

The following is still pending to be credited to me.
PNR-S1PTTR

Go air details-

BOOKING ID-NF[protected]
Invoice No: [protected]S1PTTR
Invoice...

We had bookings on GoAir from Leh to Delhi and as the flights did not operate, against our request airline hasT and the same acknowledged by MMT. MMT asked for bank details and after submitting the same, MMT is silent and not responding.
Refund request number[protected]...

This is regarding Booking ID NN[protected].
Due to Covid, my airline refunded the money to Make My Trip in November.
First of all MMT didn't even bothered to process my refund on it's own.
When I contacted MMT in January'21 to process my refund- after providing all details, I received an email saying that my refund has been processed- will come in account within 5 days.

After one month, I have not yet...

I am keeping it short here.
I had a booked the following multi city tickets:
Ahmedabad - Mumbai, 11 Feb 2021, 6:00am (GoAir)
Pune - Ahmedabad, 11 Feb, 6:25pm (SpiceJet)

The GoAir flight got canceled without any prior intimation. I called form the airport in desperate situation and MMT staff Shravan told me there is no flight to Mumbai until 10am. My meeting was in Pune at 1pm with a former CM of the state....

My flight from Portblair to Mumbai got cancelled by Goair on 20 Dec and on the same day with contacted airline for refund and they processed to Makemytrip for both my PNR. Now i havr recd for one and other is still pending and makemytrip is giving weird and their executives are dumb who dont even know what to refer to and after 45 days i recd a call for which i was following up with then rigorously and nobody is interested in giving the refund....