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MakeMyTrip India Complaints & Reviews

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Last updated Apr 25, 2024
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
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122016

MakeMyTrip India reviews & complaints page 147

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Address:Bangalore

The flight booked for 04-Jan-2021 to the US via UK got cancelled due to COVID govt restrictions. However the money hasn't been refunded from MMT till date. And there is no way of getting in touch with them for an issue like this.

Looks like MMT is running a scam by using customer's money. This is the last time I will use their service ever....
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I had raised refund request directly with GoAir Airlines for my flight booking NN[protected] PNR-LYPMQD) which was booked through MMT, and was cancelled due nationwide lockdown. I have recieved confirmation from the airlines that refund is already processed on 8th December 2020. However, no refund has been received yet. Moreover, app shows that refund is still awaited from airlines.

I fail to understand why MMT is unable...
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N
Nidhi0409
from Visakhapatnam, Andhra Pradesh
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Booking no. NF78187269944838

Dear Sir / Madam,

I am writing to you to raise an issue about: Airline Tickets and Fares

The issue that I have experienced was: The Airline : Air Asia had created a credit shell for the ticket price which was to be used later but after the Government's directive they have deposited the amount to Make my Trip account which is not reflecting and also neither has it come back to my wallet or credit card.The reference...
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S
SwapnilShivalkar++
from Mumbai, Maharashtra
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Bus cancel and no help get from higher authorities

Respected Higher Authorities of Make my Trip

My Name is Swapnil Shivalkar

This is my Registered Mobile Number
[protected]

My Booking I'd
NU[protected]

Reference PNR
3697V8PZ

BUS WAS Cancelled due to Problems in bus no help I had get

That time I was in hurry so I had arranged new bus and reached yesterday at morning
br...
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R
rsingh18
from Pimpri, Maharashtra
May 6, 2022
This thread was updated on May 6, 2022
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Horrible outstation cab experience on date 27 Jan 2021

I recently had a very bad experience with MMT. I had booked my cab (MAKEMYTRIP BOOKING ID: NC[protected] from Manali to Chandigarh Airport. I was travelling with my family.
I thought i will use this platform since till now I always had a pleasant experience with MakeMyTrip. I have been using your platform for numerous of my travels till date and I am satisfied with your services till date except this time.
I had a horrible...
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D
dpkadiyala
from Saint Thomas Mount, Tamil Nadu
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Unable to make use of Credit Shield amount available

Address:Tilaknagar, Hyderabad, 500044

I had booked my ticket Hyderabad to Mumbai to Riyadh during May 2020, due to lockdown and no operations my ticket got cancelled and subsequently on applying they have provided Rs. 17, 623 Credit shield,

I have been trying to get this used against my proposed travel since 3 months, I have became fool and running pillar to post, some times they say to contact International division, some time they say domestic division as I...
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R
Ronak Macwan
from Noida, Uttar Pradesh
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Refund processed, but not received in my bank account

My flight cancelled due to covid-19. And refund from make my trip was processed on 11-jan-2021. However, till now the amount has not been credited in my bank account. I also have provided all necessary bank related details on 10-jan-2021....
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Hello I booked a ticket from khammam to Satna on 29th Dec 2020 in Ganga kaveri express train via phone number [protected]. IRCTC I'd is showing that ticket was cancelled and amount has been refunded to MMT Rs 2160 but my MMT app is showing successful booking and I haven't been refunded the amount. Screenshot attached for your reference
Kindly solve the discrepancies...
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S
sreejith kumar sreeji
from Noida, Uttar Pradesh
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Refund from flight agent is not credit from MMT

My refund was given back to my flight agent on[protected] today its[protected] still there is not responce from MMT and they keep on saying wait for 48 hours .. its almost 8days not but i have not recived my refund.. [protected] is my phone number and [protected]@gmail.com is my mail id...
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D
Dr. Priyamedha
from Delhi, Delhi
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Money debited without booking of ticket

Money debited from bank account while booking ticket for Ranchi of Spicejet on 2nd February, 2021, but it showed in MMT site that ticket has not been booked, please let me know when I will get the booking money return to my bank account...
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Booking ID: NF[protected], Flight Cancelled by the Airline Vistara, MMT is working as third party to book the tickets, Its been almost 9 months still they are not refunding my amount. I tried contacting MMT almost 50 times, no customer support, no response on emails no chat support, I am clueless.

Please help me!...
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I had booked nagpur to pune flight ( booking ID - NF[protected] ) on 29/01/2021 . The MMT showed the payable amount of Rs. 6627/- and deducted the same, however invoice shared was showing only 6498/- amount. There is no mention of extra rs. 129/-
Please share correct invoice or refund 129/- rs.

The same issue happened today. As i booked another flight from Mumbai to Delhi (Booking ID- NF[protected] ) the invoice...
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K
KAVITHA ANAND
from Chennai, Tamil Nadu
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Refund of my ticket from Boston to Chennai

Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, 122002, chennai address: MakeMyTrip India Pvt. Ltd. No-3, Arcot Road,Alwarthiru Nagar,Chennai87

I initially booked my return ticket from Boston to Chennai for 7th of December via booking reference VV2WGJ through make my trip(Rs.68, 857 for both ways and hence the price of single way came to Rs.34, 428.50)

On 15th March 2020 I postponed to 3rd April 2020 by me due to health issues by paying USD 100 more (hence the cost of return ticket was Rs.41, 428.50 approximately assuming the USD conversion rate was 7000 at that time)br...
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I did a bus booking on 2 February 2021 for delhi from mehsana for 7 February 2021 . My money got deducted from account but didn't got any information regarding my bus ticket ....
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A
ashishsijeria
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but Ticket not booked till now

I booked 2 tickets from MMT app for 13 th feb 2021 (Ahemdabad to Bhopal flight - 6E7166) on 1st feb 2021. Payment was done through BHIM app (screenshot attached). After the payment made, money got deducted from my Bank account but booking ID didnt generate and i have not received ticket till now. I have been continuously following up MMT on facebook and Twitter as no formal procedure is in place to directly call to customer care. I want my...
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PNR-ITQ3UI refund amount not yet credited to my account. The link your sharing for bank details not working, Mail sent with photocopy of the error message.No response from your end....
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B
BeingKeJO
from Delhi, Delhi
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Did not receive my money back..MakeMyTrip cheating?

It has been more than 1 and half month since I requested transfer of my funds from MakeMyTrip to my bank account and I have not yet received my money.

MakeMyTrip has cheated me and no one is picking up from their customer care. Please help....
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P
prakashrishu
from Bhagalpur, Bihar
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Wallet money not transferred to the bank

Address:Gurgaon, Haryana

I had 24443 rupees balance in the wallet of MMT. I clicked on the tab to transfer that amount to my bank. The moment I clicked on the transfer button, wallet showed zero balance. After that I received a mail with a link to open a page and submit mg credentials only after that the MMT would initiate the transfer. When I clicked on the link, the page couldn't open. It says, oops! Something went wrong try again. I tried several times, bug the...
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R
Rakhush
from Saint Thomas Mount, Tamil Nadu
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Cancellation charges Refund

I have received flight ticket cancellation charges of RS.3000 each for my 4 PNR from Goair. Which should be refunded ny MMT to my credit card. But MMT is not ready to refund it....
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M
Meet Shah 1992
from Nadiād, Gujarat
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Related to payment

I have booked flight ticket through MMT on 12th march.. AirAsia has already refunded money to MMT.. NOW MMT guys are not refunding money back.....
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