MakeMyTrip India Complaints & Reviews

Nf[protected] getting refund after cutting convenience feeBwhichbis totally unfair. Not our fault for cancellation so return our balance amount
Nf[protected]- paid 13672 have not got any money back please refund full amount...

Make my Trip is showing that the ticket cancellation amount has been processed but the amount is still not credited to my account. Please see screenshot in the attachment.

BOOKING ID: NF[protected]...

I made a International Holiday trip booking with MakeMyTrip.

Due to Covid, the trip was cancelled and MakeMyTrip told to make refund in form of MakeMyTrip Holiday Vouchers in 5-7 working days.

It is more than a month now and I have still not received the vouchers.

No one replies on the email sent and their is no way to reach a customer care executive for International trips, neither their is...

I cancelled my flight by talking to spice jet airlines because of the difference in timings. so, they initiated the refund to the travel agency i.e., makemytrip on the same day. it's been around 20 days, i haven't received the refund. makemytrip made sure that customers will not be able to contact them. i tried to submit a refund request on their website. each time i raise a request i will get a message, oops, something went wrong. no emails...

Amount of 15, 010 has been deducted for failed Transaction in flight booking on 06/01/2021.I want my money refunded.
The transaction details are:
Thx for INB txn of Rs.15010 frm A/c X0698 to MyBiz Make... Ref#IGAKFAKGH1 on 06Jan21.

Transaction Reference no.[protected]igakfakgh1...

The amount of 15, 010 has been deducted from the account without any flight ticket. There is no medium anywhere to contact for refund. The payment details rceived in SMS are as follows:

Thx for INB txn of Rs.15010 frm A/c X0698 to MyBiz Make... Ref#IGAKFAKGH1 on 06Jan21.

I want my refunded money back as soon as possible. Worst customer service by service company....

I had booked flight tickets for international travel worth 64421

PNR K4LN3S, Booking ID NN[protected] booked on 23 Dec 2019

MMT refunded 32919 on June 16 2020 for the booking made through air asia (screenshot attached) and further 27296 on 29th Dec 2020 for booking made through go air deducting 4206/- towards convenience fees since this is a covid related cancellation with the flights being cancelled by the...

Hi mmt,

I m still waiting for my refund amount to be updated in mmt wallet or bank account. Though I have received sms stating it has been credited in wallet however the amount never came in my mmt wallet. Have been trying to reach u guys but sadly not getting help from anywhere...

I cancelled the ticket before 10 days of the journey date i.e., Dec 13th 2020. Attached screenshot has the details of the refund amount I am supposed to receive which is Rs:11193

Haven't received any refund and no option to raise the complaint....

Not been able to use to the credit shell nor have received the amount. have tried calling the help desk number but there is no response. No doubt make my trip has the worst customer care service, no wonder you all just steal people's money. Bloody fraud, i have to book tickets for my parent's as there is an medical emergency but sadly make my trip has all decided to not steal my money....

I am a long term customer of Makemytrip and had booked the following tickets(for travel during the COVID lockdown). The details of the booking have been removed from my account as well, but i have saved the e ticket and invoice for the same. The refund for the tickets have not been processed until now.

a) Booking ID: NF[protected]- INR 17, 928 has not been refunded.

b) Booking ID: NF[protected]- INR 10042...

I tried to book a ticket from Hyderabad to banglore on 30/12/2020 and the transaction failed but the money got deducted from my account and the automated system on make my trip said I will recieve the refund in 5working days and it never happened.I have been trying to contact them but their automated services never really allow me to reach their representatives.No email id nothing....

Hi, my money was deducted 2 times while booking a ticket on 30th December 2020. Please refund my 7130 rupees....

I booked my ticket through makemytrip transaction number is Booking ID NF[protected]. they have not sent me invoice bill of ticket fare. As I am trying to contact their customer care they always we can not do anything. I am still struggling for my bill as I have to claim that bill but due to their poor customer response I am losing 9031 rs.

Devashish
[protected]...

I'm unable to use 'Credit Shell' amount for a booking done through MakeMyTrip on the Spicejet airlines.

The flight date was April 7, 2020.
Booking ID : NF[protected]
PNR No : YE637Q

But the flight was canceled due to COVID19. eTicket is attached.

I opted for the 'credit shell' option. Spicejet is showing the refund amount (Rs 19384) on their site.

But when I'm trying...

I had a flight booking on 15th Of April in the name of my wife and children.
The flight was cancelled due to covid lockdown hence I would like a refund for the same as directed by the Govt.
I was trying to raise a claim in the website but it seems to be not working.
Flight Details as below.
Make my trip booking ID: NF[protected]
PNR : Z9NDC
E Ticket Nos:
098-[protected] - Mrs. Paromita Ghoshbr...

Hi, I am mahima. I have booked intrn.flight in MMT and due to lockdown it’s cancelled. So I requested to transfer amount from MMT wallet to my account and it’s shown as instant transfer on 29th of Dec 2020 . But amount has not credited yet to my account. Please help to transfer.
[protected]@gmail.com...

Hello I booked a hotel in MakeMyTrip and I paid around 10k but after reaching the hotel I came to know that the hotel is not even worth for 2k but MakeMyTrip has sold me to 10k and I complained regarding the same and MakeMyTrip is not even responding to my queries and I want MakeMyTrip to refund my money back.

Kindly contact me [protected]...

I have been following up with Make my trip customer service team for my refund of Rs 3652/- which was supposed to get reflected in my wallet account, however the same has not reflected since last 1 month.
As per Make my trip i have their Premium customer under MMT black membership. cant understand what is taking so long for a company to process refund....

I had canceled my flight from Delhi to Port Blair 24hrs prior to departure on 19th August 2020.
Full refund was assured and not received yet by MMT....