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MakeMyTrip India Complaints & Reviews

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Last updated May 5, 2024
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MakeMyTrip India Head Office Address

Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 156

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P
priyanka.anj
from Delhi, Delhi
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Not refunding

Website:travel aggregator

Resolution Expected - Request for Refund

I was unable to use the shell money to book tickets for 26th Oct. my transactions failed multiple times that's when their customer care helped me booked ticket but instead of Bom - Dehradun, they booked me on wrong sector Bom - del for 26th Oct. and to change sector for the error they did they will refund me the amount and i should pay difference amount of total Rs. 6814 (paid by me...
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S
shridharshivaji
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not yet credited

Address:Bommasandra industrial area
Website:Www.Makemytrip.com

Dear sir, i amout of 2615 is not yet credited to my bank account and it was processed on 06th of dec 2020, till date it is showing transfer to bank, i tried to contact customer service but no response from them. Please help me to fix this issue in the website also it showing transfer to Bank.

Thanks and regards
Shridhar shivaji
[protected]...
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Dear sir
I am Vimlabh Kant.
I booked bus ticket on 26 Dec 20
Booking details
Mobile no registered with MakeMyTrip [protected]
Bus ticket booking for
From Kishanganj
To Patna
Date of joinery 27 Dec 20.
No refund received and unable to contact customer care there is no option to speak to customer care executive.
Details about transactions
Payment mode SBI online...
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S
sujandad
from Mumbai, Maharashtra
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non - refund of air ticket

Address:makemytrip.com

Go AirLines has issued Credit notes against my PNR No.L8TUWJ It is very unfortunate that passengers are getting victimised by the unfair attitude of the private airlines authorities. I am forwarding the Credit note issued by the GO AIRLINES Company for your perusal & consideration....
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T
from Bengaluru, Karnataka
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refund of cancellation charges

Address:Bangalore

Hi
Hi have booked a ticked for

Booking ID: NF[protected]
*SAT, 18 APR '20*
*PORT BLAIR TO BENGALURU*

Go air has initiated the refund, but make my trip is not showing the progress of refund on the web site.
Please confirm the status and process the refund.

Thanks
Pankaj
[protected]...
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A
ALFAHAD SHAIK
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Refund not credited to bank account

Website:Make my trip

I booked a flight ticket for my friend on 1 April 2020.. the payment was done on 22 of March 2020.. due to the corona pandemic the ticket was cancelled by the airline company and they compensated whole amount to the make my trip company and when it is time for refund they are charging convince charge of rs.285.. when the airline company is refunded whole amount then why should a mediator eat up some part.. my booking is with booking id NF[protected]...
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J
jitesh shahane
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Refund not credited in account

Address:Mumbai
Website:Make my trip

Since my last ticket was cancelled by airlines on 5 th May 2020 and I had given refund of Rs 5116₹ which was credited in wallet, and I asked to get refund in account which is still pending.
Kindly check why it is getting delayed....
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A
ankitsharma03
from Delhi, Delhi
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Mycash wallet

I cancelled a booking with MMT and Rs 4258 got refund into mycash wallet of mmt.
I tried to transfer the same from mycash wallet to orignal payment mode which is axis band credit card.
The amount got deducted from mycahs wallet buy didnt reach my card. and i got below sms from MMT:-
Dear *Ankit*, we were not able to refund *₹* *4258.0* My Cash to your original pay mode. Our customer support team will shortly get in...
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C
callvinodgupta
from Noida, Uttar Pradesh
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hotel booking services

I booked the Nidhivan Sarovar Portico Vrindavan using MakeMyTrip.com. At around 10:45 PM, I complaint hotel that blower is not working and hotel is not able to provide Milk service to my 3 years old child. When hotel did not provide resolution on these, I complained with MakeMyTrip(complaint id[protected] and they confirmed it to be resolved soon. However, it was not fixed. I again complaint with MMT and they gave new complaint number...
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I
Isha0912
from Delhi, Delhi
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Payment made twice

Website:Make my trip

I made a booking on make my trip and paid using Google pay. Money got deducted twice from my account. I want a refund.
I am attaching proof of the transaction....
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Address:Pune

I made a booking through Icici bank credit card on 15th Dec for a bus from Pune to Bhilai NU[protected] with this booking id Amount 1642.50/- however the payment got dedicated and it shows that make My trip has received the payment However the booking did not happen now under my account it does not show and there is no way I can get in touch with Make My trip all they have is a customer care number which is just IVR and Chatbot which...
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S
shyamsnkr
from Delhi, Delhi
Aug 24, 2022
This thread was updated on Aug 24, 2022
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Refund not credited to my bank account

Address:MakeMyTrip India Pvt. Ltd. 18th Floor - Tower A,B and 19th Floor-Tower A,B,C Building No. 5, DLF Cyber City, DLF Phase III Gurgaon - 122002 Haryana, India

I had booked a flight ticket to travel on May 11, 2020. But due to covid 19 lock down, I was unable to travel. Last November, the honorable Supreme Court had ordered to refund the amount to those passengers who were not able to travel due to lockdown restriction. Hence make trip refunded my amount to my make my trip wallet. I had requested to transfer the money to my bank account through their application on December 4, 2020. But the amount...
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B
Belcy Baby
from Delhi, Delhi
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Refund not credited in bank account

I booked a flight for 7 members in makemytrip.It got cancelled due to Covid .So I requested for refund amount.Refund amount(Rs.18081) gets credited in make my trip wallet .

So I have initiated this refund amount from make my trip wallet to personal account .It's not get credited in my bank account.

I have tried to contact their customer service through both mail and phone. Phone call is not picking up and no...
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Address:A32,Mohan Estate, New Delhi 110044

I have booked the flight ticket of Go Air on 31st of October 2020 however i got a message from Go air on 1st of November 2020 that my flight No G8-113 has been cancelled and they kept my Rs 20000
with them for future booking. Now I am unable to book the flight by using that amount and also they had denied to refund the money.
I am in a great pain, either i will have to go consumer court now or i will have to sit in his office...
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Address:Budigere cross, Bangalore

My flight ticket got cancelled due to Covid lockdown in March-20 and hence my amount has been refunded in credit voucher of MMT account. I have 2 voucher with following details:
1. Booking ID
NF[protected]- Credit Voucher of Rs 6, 638 available for PNR QF7HSA
2. Booking ID
NF[protected]- Credit Voucher of Rs 16, 392 available for PNR TE9JYT
Validity of this voucher is 28th Feb-2021. Now i have to book...
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S
Suchitra Nambiar
from Delhi, Delhi
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flight ticket not received after payment made

Address:506, NANDA APARTMENT, KAUSHAMBI, GHAZIABAD, U.P

This is with reference to my booking id NF[protected]. for 2 nos flight tickets from Bangalore to Kannur.
After payment was debited from my account, I got a confirmation that tickets have been booked, BUT NO TICKET WAS RECEIVED AT THE GIVEN E MAIL ID.
When I contacted their customer care, which is completely automated, I got a response that the above booking ID does not exist.
Also it is impossible to get any human...
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L
LeenaGeog
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Refund on flight cancellation

Address:Make my trip

Booking ID: NF[protected]
refund expected -- the flight cancelled due to COVid imposed government lockdown s

Multiple email written to Make my trip with no response . Being directed to website with no option to request .Please ugently assist with the refund...
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P
pratvick
from Powai, Maharashtra
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Still not received the refund

I have been trying for the last six months to get my refund but still, MMT hasn't given me the refund. This is so unacceptable that MMT is not even responding to my emails and not giving me any information about my refund. Below are my booking details:
Booking Id: NN[protected]
Delhi - Tokyo(Narita) round trip flight

My contact details:
Name: Prateek Khandelwal
Email Id: [protected]@gmail.com
Contact...
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I Booked A CAB(Booking ID:NC[protected]) From Karnal To Chandigarh For 11 DEC 2020 At 12:00 PM. I Tried Reaching The Cab Driver(Inderjit Singh) Multiple Times But He Didn't Respond. I Already Raised A Complaint On The Same Day For The Same. I Received A Call From Sakshi(Reference No.[protected] From MakeMyTrip On 17 DEC Informing Me That Further Action Will Be Taken Within 48 Hrs And The Amount Will Be Refunded To My Account. Since...
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K
Kiran Teja Kolanti
from Hyderabad, Telangana
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Payment made but didn't receive confirmation

Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India

Date of the incident- December 19, 2020
Name: Kiran Teja Kolanti
Ph: [protected]
I booked a round trip flight from Hyderabad to Delhi on Makemytrip, the amount was deducted from my account but the website did not show a confirmation. I tried calling MakeMyTrip but the customer service is unresponsive. I was not able to contact customer care nor was able to check for any updates on the booking.
MakeMyTrip customer...
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