MakeMyTrip India Complaints & Reviews

I booked Airline tickets through Make Mytrip Website bearing reference No. NF[protected] on November 20, 2020. The Return Flight G8 286 was having ETD of 02:00PM. The GO airline on its own
changed the Flight to G8 285 with New Departure Timings of 08:05PM with an intimation email. In this pandemic times, with family its Next to Impossible to roam outside.

This forced us to Cancel Even the Onward Air tickets as Hotel...

Dear Sir,
I have an issue regarding the Refund against my Bus booking ID NU[protected] . I cancelled my bus on 18.10.2020. I already sent my credit card statements for the same to Mr . GIRISH B E with the Ref No :[protected] on 16th November 2020.
But till today date - 18.12.2020 I did'nt received any amount in my account. I m also trying to contact with your helpline number but I am unable to connect with them....

Hi Team

Myself Arun.MMT account is arun.[protected]@gmail.com

On 17th dec 2020 when i was trying to book hotel for Yercaud Hotel Lemon Stay, The payment failed multiple times before getting succeded.

I tried internet banking and upi method.

Booking Id: NH[protected]

But iam seeing the money deducted twice probably for for failed transaction too

Attached...

Cancelled hotel booking on 10 dec, makemytrip informed about refund to be credited into account by 15th dec, but today is 17th still not amount credited., None of the customer servce is working, no chat, no call, nothing is working, My booking ID NH[protected], PLease help me you, please ask the company to refund my hotel cancelling booking amount Rs3157 . My number [protected] is on paytm and googlepay as well, thanks...

I am Bony Patel from Ahmedabad. I have an issue related to my past booking which was canceled during lockdown due to covid-19. MMT customer executive promise me that I can reschedule it within 1 year. now I want to use my credit booking. but, no person answers my call or mail and there is no option in web for reschediling. so, I contact you for help. please help me. Booking Id- NH[protected], M: [protected], [protected].
I am also...

Refund amount is 12083 rupee by the airline but actual refund by make my trip is 6083 rupee, why? Plz back my amount....

With reference to my Eticket NF[protected], I would like to mentioned that I booked VISTARA Airlines ticket through MAKEMYTRIP on 12.01.200 for journey from Delhi to Mumbai on 16th May, 2020. But, due to Covid Lockdown, my flight was cancelled. As per VISTARA Airline refund has already done last month, but still I have not received refund from makemytrip. I humbly request to please help me in getting the refund at earliest possible time...

Hello Deep Karla,

I am in terrible situation, stuck with your IVR & unable to reach the flight department using your IVR.. I am a long time user of Make my trip & I have booked several hotels/flights bookings in your make my trip. Only mistake I did was, I booked the fights as guest account.. Using the guest account, in my alternate telephone number +91 [protected], did booking for Bangalore – Chandigarh & I paid INR 13300+..br...

We cancelled this ticket IndiGo Itinerary - ZL9JWJ in oct 2020,

Indigo informed that they have refunded 667 to make my trip

Kindly refund it asap

My contact number is [protected]

John Erry...

Hlo sir
im prince pal singh
M: [protected]
email id : [protected]@gmail.com
booking dtail NF[protected]
pnr YNEDMQ

I have not yet received refund for the Booking ID - NF[protected], flight cancelled due covid by airline itself

my flight from chandigarh to banglore via mumbai .on 31jan2021 is cancelled by airline indigo
...
now refund amount 6720...

This is with regards to our Make My Trip Booking ID NF[protected], Mangalore-Mumbai Flight ( 6E-295, Travel Date was June 7, 2020). Passenger Names : Rohith Somasundaram, Mallika Anchan, Meenakshi Anchan, Vivaan Anchan, Vedant Anchan.

Due to the pandemic, this flight got cancelled. We spoke to the airline directly as well, who confirmed that Indigo Airlines has already refunded this amount to Make My Trip on Nov 3.
br...

Ref ID- IGAJVKRDH7 OR IGAJVKRKC5 booking dated- 13/11/2020 at 9.08 or 9.11 pm. Amount of booking is Rs 13924/- but paid Rs 27848/- through Billdesk and net banking. The transaction through net banking was failed but later on settled. On enquired with Billdesk and net banking they informed both transaction settled with Makemytrip. After 9 days passed but till date excess amount of Rs 13924/- not returned in my account.

my mobile...

I had booked a round trip flight from Bengaluru to Indore on 16th feb, 2020 which was cancelled by the airline and the amount was refunded back to mmt wallet. I selected the option to transfer the money back to my original payment mode but it has been more than 15 days and still the amount has not been credited back to my account. The booking id is N[censored]46. The refund request was reviewed and the reference no is INR16*************96...

Am uma mahesh I booked train tickets train no 08464..Journey date 15/12/2020...
The main problem was actual train time is 5:05 morning...
But
Ur given time is 6:45 mrg..at same date...
Due to ur given fake information
Am and family suffering for missing the train..and waste of my money and

I complained against u at any where
Until unless resolve my queries......

I booked the Rajasthan package from MMT on 14th Dec Morning with booking id NL[protected]. Complete amount was paid for the trip. Problem started soon after I booked the ticket

Problem 1 - Post booking I received all the vouchers of travel except for the one at Radisson at Jodhpur (Not a big issue I though this might be some delay in Jodhpur booking). 2 hours after booking since the Jodhpur hotel booking voucher was still...

Hello

its almost a year i had booked a ticket through MMT for may 12 th from mumbai to blore return on 21 st may 2020 and this ticket i booked in NOV 2019 i also paid RS1499 as a MMT BLACK ANNUAL FEE apart from this now neither i have got my refund till date as per supreme courts order with interest nor have i got my 1499 annual fee cancellation back now whom do i mail and when will i get the money back i have mailed mmt several...

This is purely data theft and misuse of personal details, I have been to a hotel last year and recently i have noticed a fake comment on my name while seraching my name on google. This is not written by me and i am unable to delete it, so i have also tried contacting the hotel, calling mmt customer care but nothing is working. I want this comment to be deleted.Booking Id: NH[protected]

-Spoke to MMT customer care, raised...

Hi Team,

I booked a round trip flight for my parents from Gorakhpur to New Delhi. I tried to cancel the return flight from Delhi to GKP through a Goibibo agent, but got a response that the flight is already canceled. Firstly, we did not cancel the flight and now the concern is where is our refund? We are not sure which account is used for the refund. I tried several times to contact you but no luck.
Please find the...

I had made bookings in the month of March from Chennai to Washington Dulles. The flight got cancelled due to the pandemic. I requested for a refund, as my flights were canceled. The status of the refund still shows as Refund process delayed expect refund by 05 dec - 25 dec. I have been getting the same information for the past 4 months with the different date as refund date. I have been calling the customer support and has been on at least...

NN[protected]
NN[protected]
I have cancelled the above mentioned tickets on 4th and 5th may of this year 2020
i have seen the refund of all the trips are already processed except one trip which comes under the booking ID NN[protected]
I have cancelled these tickets under the terms given during the time of booking these tickets
I'm expecting the refund of all the trips as per the terms given while...