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MakeMyTrip India Complaints & Reviews

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Last updated Apr 30, 2024
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MakeMyTrip India Phone Numbers

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+91 12 4289 8747
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MakeMyTrip India Head Office Address

Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 160

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S
shubhsax
from Powai, Maharashtra
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Refund not received after date change

Address:gurgaon

Hi
I have not received a refund of inr 5040/- in my makemytrip wallet when i modified the booking dates of my original booking ID NH[protected].

Please let me know by when i will receive my refund.
thanks...
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S
Shivali1993
from Powai, Maharashtra
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Make My Trip technical error and flight ticket refund

Website:www.makemytrip.com

Hello, kindly help me with the best way to reach a customer service executive. I tried booking a flight with MMT (Make My Trip) on August 18th, however, MMT failed to send me a confirmation email or confirm my flight ticket in time. Due to urgency I booked tickets directly with Air India. Upon reaching out to MMT about their technical issue with my flight booking, they charged my credit card two days after they were supposed to book my flight....
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With reference to my Eticket NF[protected], I would like to mentioned that I booked VISTARA Airlines ticket through MAKEMYTRIP on 12.01.200 for journey from Delhi to Mumbai on 16th May, 2020. But, due to Covid Lockdown, my flight was cancelled. As per VISTARA Airline refund has already done last month, but still I have not received refund from makemytrip. I humbly request to please help me in getting the refund at earliest possible time....
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Address:1108 Jalandhar Prime Enclave, Jalandhar (punjab)

Regards
I booked Spice jet flight SG371(BOM - ATQ) for the date June 6th 2020 for my son Harnoor Singh Bedi. This flight was cancelled by spice jet as per Govt of Maharashtra advisory. Now as per orders of Honorable Supreme court of India, Full amount paid for booking has to be refunded. I raised refund for said booking, airline informed me by mail (dated 14/102020) that have initiated refund and asked me to contact travel agency (MMT)...
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P
Param Rathee
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Refund not initiated since 4 months

My booking id is NF[protected].
Passenger name - Param Rathee
Flight - Delhi to aizawl
Date of flight - 5 August 2020
Flight cancelled from airlines ( AIR India)

Refund application is not submitted by mymaketrip.

No customer care response, no mail response....
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Hi,
I have booked the round trip from Chennai to Varanasi. The travel was scheduled in Apr 2020. Due to pandemic all the flights were cancelled. The Indigo airline has provided 100% refund to the travel agent. But the MakeMyTrip is not refunding my money. On top of this they have deducted cancellation fees. I have tried several times to talk to their customer service agent. But nobody is answering my calls. My call was redirected...
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H
Hashimkhatri
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Airfare refund RTJILB

Address:Gurguam

A refund of amount in excess of 10k is due following cancellation of flight due to COVID 19. MMT has not refunded they subject amout yet.

I have tried various ways to intimate MMT with regards to this refund but not received a single response.

Kindly see to it that the money is refunded immediately without any further delays....
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Dear sir

I want to know where is my money lying

This is Ibrahim the month of November am booked 3 hotel booking through your internet banking most of the time am using your gateway but now I dont know this is bank mistake or MakeMy trip mistake .

Please make sure about the queries.

While making hotel booking through the MakeMyTrip website, my payment got confirmed through the...
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A
aksa james
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Makemytrip has not credited refund amount

I had booked round way tickets Hyderabad to Delhi on Feb 2020 which was extended to feb 2021. Hyderabad to Delhi was cancelled by the airlines due to Covid restriction, post which I csncelled the Delhi to Hyderabad ticket . Both showed full refund and I received the credit receipt email from the Airlines.
However amount did not credit in my account. I asked bank and they said nothing is pending. I spoke to airlines and they informed...
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K
Karuppaiah PALANISAMY
from Powai, Maharashtra
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Refund not issued for flight ticket cancellation

My flight ticket booking Id : NF[protected].
Raipur to Chennai on 24/4/2020 was cancelled by airlines due to covid-19. Till date refund is not issued....
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K
Kulkarni Priti
from Powai, Maharashtra
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Cancellation of tickets

I had booked ticket for myself and my family to travel on 4th and return on 6th from Goa. Though while purchasing the ticket, I had not opted for cancellation of flights. At the time of booking on 18/11/2020, there was no notification from the State Government about travel to other states including Goa. However, after the booking was done, we got the notification that we need to quarantine ourselves for 14 days in case we visit states like...
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E
ElishibaGovardhan
from Powai, Maharashtra
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Refund is not received

Flight was Cancelled by Airline
Booking id: NF[protected]
PNR : WNLLSA
My PNR is cancelled by the airline, Airline not deducted any cancellation penalty. I asked the airline about my refund . They already initiate a refund to MakeMyTrip and airline confirmed that agent received the money.
I still not received the refund from agent (MakeMyTrip) . its been 14 days now .
MakeMyTrip customer support is...
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Hi
I have booked a flight from MMT. I have got booking confirmation Booking Id: NF[protected]. The travel time on this Id is 18.40 hours and the boarding pass received is for 08.20 hours.

Due to this mismatch I am unable to take the flight as I had planned as per 18.40 hours and cannot make it for 08.20 hours.

Kindly issue me full refund as the error was made on your part....
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S
Suruchi Parihar
from Mumbai, Maharashtra
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Refund amount transfer from MMt wallet to original payment mode.

Singapore Airlines cancelled the flight from Mumbai to Sydney round trip and refunded the amount to MMT wallet.
From MMT wallet i selected the money to be transferred to original payment mode(Credit card)

Few days later(28th Nov 2020) i received a message from Make my trip to update the details for refund to process on a link, but the link is not accessible.
I tried calling MMT customer care for updating required...
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Website:makemytrip.com

I had booked a ticket on 27th Feb for my son's return ticket from UK through MakeMyTrip. The ticket was booked for Virgin - London to Delhi and Delhi to Bangalore by Vistara. Ticket was for 15th July 2020. and Return in Sept.

Ticket delivery address: Chandramouli.[protected]@gmail.com
Booking Id : IN1B[protected]
Total payable amount : INR 57, 683.00
Payment received : INR 57, 683.00

All flights...
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Booking ID: NL[protected].

Please find below mail, where Make My Trip agent agreed with me to have my booking price as 63, 594 but now charged with 67479. I have waited almost 15 working days now and there is no response and no support, but just asks me to wait.

She mentioned to book via her, so that I get ground support and 1:1 relationship manager, where I am getting none. I have booked for my friend online...
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P
Pradeep7867
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Transaction Double Credit

Website:makemytrip.com

Booking ID- NF[protected] dated- 21/11/2020. Amount of booking is Rs 21747/- but paid Rs 43494/- through Billdesk and Payu. The transaction through Payu was failed but later on settled. On enquired with Billdesk and Payu they informed both transaction settled with Makemytrip. After 9 days passed but till date excess amount of Rs 21747/- not returned in my account....
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A
ankit_ksg
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding amount for cancelled ticket

Hello, My name is Ankit Goyal. I am a resident of Bangalore, India. I had booked a flight ticket from Dubai to Bhubaneswar for 27 March 2020 for 3 people(Myself, my wife and my daughter). Since, the COVID pandemic was spreading, I called the MakeMyTrip customer care on 10th March and asked them to cancel my ticket and reschedule my wife's and my daughter's ticket. My ticket(Ankit Goyal) was cancelled and the flight was rescheduled...
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W
worldofsandeep
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not credited even when airline already paid MakeMyTrip

Address:208/2A , 2nd floor, Munirka, new Delhi-110067

Make my trip has not yet refunded my money even after airlines has released the refund to make my trip. And no way to contact Customer support agents only chat bot is available which is useless. Moreover all the 24*7 helpline numbers mentioned on their official website are not working....
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S
Samy1996
from Powai, Maharashtra
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Wallet transaction

I got the refund from Goair for cancellation of flight in my wallet. But why they didn't send my refund to the source account from where money got debit during transaction...
Still no problem, I chose to transfer the my refund amount from wallet to bank account (source account). I did it, money got debit from wallet but even after 6 days, it is not showing in my bank account...
Please take appropriate action.

[protected]@gmail.com...
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