MakeMyTrip India Complaints & Reviews

I booked two deluxe room at AM hotel kollection panchmarhi for 2 adult and two children each but I got the voucher for 1 adult and 1 child per room. tried to call mmt but it is sending me back to web page or app.
tried to complai through mail, waiting for reply.
date of booking - 10/12/2020
booking dates for hotel - 14 dec to 16 dec.
PNR - [protected]
BOOKING ID - NH[protected]

Indigo cancelled flight on dec 02nd 2020 from Delhi to chennai (PNR MRGQPR) and refunded amount to MakeMyTrip on 13th Nov. However I have not received any credit to my account. It very difficult in touch with MMT customer care or through any email. All emails are getting bounced.

Please help to get the amount back, I have attached the confirmation received from Indigo Airlines.

I have booked my AirTickets through makemytrip for GoAir flight. Due to the pandemic issues the flight was cancelled and my amount was refunded by GoAir. But after a week also I didnt get my amount back and its still with Makemytrhip. I am not getting any updates on my ticket also.
Dont know what to do.
Kindly help

Dear Sir/Madam,

​I have not yet received refund for the Booking ID - NF[protected], flight cancelled due to covid
requesting your help pl.

With Best Regards

Ramesh Kukkillaya
[protected]

I have got the refund in wallet. I saw option to transfer wallet money in source.
I transferred on 27th Nov but still have not got amount back in my account.
Can you please check & let me know when will I get the refund.

For my spicejet booking having PNR JEY33N cancelled by spicejet and the amount is showing in MakeMyTrip Wallet. I want the entire amount to be refunded to my account. Not getting response from Make My Trip. Tried various numbers available on their website.

@ MakeMyTrip: Please refund the amount to my account using same Payment method that was used while booking.

I booked different trains during corona period and owing to that got some amount accumulated into my wallet. After like around 4 months tried to move the wallet amount to my bank account.

MMT says that refund is done, but I have not got the amount into my bank account. To get the status on the same I could not reach MMT by any means. Please help me on the same

I had made the booking from Mumbai - Hyderabad - Mumbai with scheduled travel on 5 December 2020.

Booked pax was for one adult where the fare went around 7600 up and down.

I first have received the ticket with the correct amount but later another ticket including with the double amount.

When i checked my account, i understood that i have been charged twice and even makemytrip booking page also showed the same.

There wasn't any desirable response from the MMT Customer care and one relevant contact somehow says the booking id cannot be recognized.

I have attached the proofs. please address and refund the amount.

I have booked a hotel through MakeMyTrip on 1st Dec 2020 for Rs. 8640.00 with the Payment Tracking ID: NH[protected]

The amount got debited but the Booking was not successful. Neither the amount got refunded back

Hi,
This is regarding my Makemytrip flight booking NF[protected].
On 25th Nov'20 got an intimation from Indigo that they have cancelled the flights 6E-6175 for 4th Jan'21 from Mumbai to Mangalore and 6E-459 for 11th Jan'21 from Mangalore to Mumbai.

I got a confirmation from Indigo that the refund of Rs.22713/- has been processed and credited to MakeMyTrip and they provided the below reference nos. that confirm the amount being credited to MMT.

PNR: GJ9BFW[protected],[protected]
PNR: AN18FK[protected],[protected]

MakeMyTrip mobile app and website show that the amount has been refunded but, it still does not reflect on my Credit Card or Bank Statement.
I even locked a complaint with this, reference no. for which is[protected]. However the complaint was closed without any resolution.

I have been trying to reach MMT on their email ID, Customer Care nos. Twitter but there is no response.

Total amount yet to be refunded to me after deductions by MMT is Rs.18710/-

Kindly provide me a response as to why the amount has not been refunded till now and what is being done to address the issue.

Kamlesh

Booking Number: NF[protected]
Booking Number: NF[protected]

My Flight has been cancelled by Airline. I have contacted Air Asia customer care and asked for full refund and it has been approved.
However in your site you are charging MMT convenience charges, for the airline cancelled flight, why should I have to pay the MMT charges? Airline has cancelled it and you have to get it from Airline instead of the customer.

for my 3 tickets I am loosing more than 1000 rupees

My PNR no R54PGB, I have booked a flight from Delhi to Kolkata. I got a message and email from spicejet stating the flight is cancelled.

Email from Spicejet

"Dear Customer (PNR: R54PGB): Due to the Covid-19 travel restrictions, your SpiceJet flight SG 263 from Delhi-Kolkata dated 10-Nov-20 has been cancelled. We regret the inconvenience caused."

As the flight was cancelled by Spicejet and Make my trip I was supposed to receive a full amount of Rs.12, 795/- but Make my trip has refunded only Rs. 10, 319.67/- and writing a email that full amount refunded (Request id.[protected] and[protected]

Request you to refund my full amount as the flight was cancelled from your side. Hence as per the policy I am supposed to get my full refund.

Waiting for your prompt response.

After booking my international flight from Delhi to Canada, the MMT agent now is not reachable on the phone. All lines of the customer care are busy for the past two days. Despite of submitting an online request for change of date, there has been no communication from Makemytrip's end. I sent an email to my MMT agent 2 days back and there has ben no reply from his end too. It seems they are only interested in making money and not in supporting the customer. I am worried that I will have to bear unnecessary loss of time and money as Air Canada is also not able to support me for changing my flight dates.

The office I was in contact with is Gurgaon office. Rachit Mulpana is my agent's name.

I have booked a package with MMT for Kerala visit. I am facing the following issues in the booking-

1. Flight changes from MMT end/ service provider - Asking for Extra charges 6200/- (spoken to flight carrier no additional charge for rescheduling flights)

2. I have booked Jacuzzi suit for 2 days in Elixir hills Munnar - I have been told that Jacuzzi suit is booked now we can accommodate you in Deluxe Room. (Spoken to Elixir hotels, Jacuzzi room never booked in my name)

I applied for a date change of my flight from Delhi to Goa and paid 5084 Rs for the same. My request to change dates was rejected and I was told a refund will be initiated . There has been no update on this now and I have been trying to contact customer care but they dont answer, only automated messages. I have attached a copy if the email showing I applied for the date change

I have made a booking on MakeMyTrip and paid the amount by upi and cancelled on 28th Nov 2020.The amount of 965 should get reflected in my account within 2nd Dec 2020.It is still not reflected.
Can you please let me know when I will
Recieve that?

Order no.- NH[protected]

My flight was cancelled by Spicejet for PNR:-R8HW6S, Dubai to Mumbai 10th November'2020 flight, Spicejet mentioned a full refund was sent to Makemytrip, dated 28th October, 2020. I've been waiting for my refund amount since that period, I've been following with them on different mediums- email, call, Twitter, Facebook. But nothing fruitful. Kindly assist. Thank you.

I had a flight from Jaipur to Mumbai at 7th Dec2020 18.40 evening through Go Air which got changed to Early mrg 08.20
I tried several times but cannot connect to airline neither my make my trip is helpful...
I had travel all night long with my 1year old infant to board the flight

I have been chasing on the refund which is processed by Indigo to makemytrip on PNR AENPMF. it's been more then 2 months now and I still not received the refund. I have been contacting them through emails and they have even taken my bank account details to process the refund.

I needed to get a booking done for 10 adults and 1 infant for a trip. The transaction happened last Saturday with the sales rep (as I was directed to the sales team to get such booking done) and I am yet to be issued with tickets.