MakeMyTrip India Complaints & Reviews

There is no proper customer care email id mentioned anywhere. The customer care nos are engaged continuously and not able to speak to anyone for refund of my cancellations of flight due to covid

Please provide customer care email id in the website of makemytrip.

Your bot is jst useless....

Hi

I have my two refunds of airlines ticket pending at your end.

One is of jet airways travel of 2019 - which you have completely forgotten and not have updated me as of yet.

Second one, is the recent cancellation of my go air travel which was cancelled with go air and go air has also sent me a credit note. The credit note receiver is makemytrip - however i have not got any refund to my account...

I have booked flights in make my trip app and due to covid lockdown i did not travel as the flight operator did not operate the flight and the money i have paid is lost. I unable to get in touch with make my trip as they dont have any customer care persons attending the call neither they are repsponding.

I need my money back so that i can book a flight for no reason they are holding my money and it doesn't even show as credits...

I have cancelled the flight due to current covid-19 situation to greece worth of 86200 and it was supposed to be 84500 which i was promised to get. However, now they only have sent 65700 stating airliance deduced its charge which i wasn't informed about.
The worst part is now they don't have a forum where consumer can even talk, no phone number is working and email address is given.

I believe i will have file an fir...

I booked a flight to bali (Dps) initially on april, since the covid-19 was at rise i thought of reshuffling it to october and paid extra 14, 480 for rescheduling. But then the entire international operations got shut down and all travels were pulled off. Now, i had booked my package with flynote (Travel coordinator) and they are confirming that the tour package is cancelled as bali may not be opened with in a year.

Now, i...

I had done a booking through makemytrip for a round trip travel from bangalore to bagdogra. The booking id is nf[protected].

Bangalore to bagdogra 05:45 hrs, 08 mar flight no sg-714
Bagdogra to bangalore 17:15 hrs, 14 mar flight no sg-8196/sg-143
(Via new delhi)

Due to coronavirus pandemic, travel restrictions were imposed by bhutan government and i had cancelled both legs of the journey by...

I published a hotel review on make my trip by mistake and now this review can’t be deleted. Even after calling customer care they said it isn’t possible from my or their end. This is totally unacceptable from a renowned business site like make my trip. Kindly help me and take the required action.
I need it to get it resolved immediately on urgent basis.

This is in regards for review deletion request of booking id...

Hi,

I made a booking on air asia flight for 5th-june-20 and return on 12th-jun-20 but the flight got cancelled by airline due to covid-19.
The total amount paid was inr 56795 but mmt refunded me inr 53668 and deducted the convenience fees of inr 3117 towards the service which i have not availed and it was mmt airline partner who has cancelled the flight not me....

I was booked 3 hotels in delhi for the month of dec ' 20 but due corona virus i was cancelled those hotel booking but mmt foecelly refund those cancellation in mmt wallet associated with my email id abnsh. [protected]@gmail.com and not allow to transfer those amount in my account.in the situation of this pandemic everyone has cashcrunch and makemytrip intenally not transfer my money to my bank account....

Hi Team,

This complain is regarding the refund amount that is not yet credited by the company for flight cancellation, Also none of the executive from the company has contacted for the same when i tried to reach out to them.

I have requested for refund on 3-Jun-2020 in makemytrip site.

Can you please help me out in getting my Refund amount in Bank account

Details :
Flight...

The complaint is on the amount to be refunded towards cancellation of air ticket (Booking id-in1b[protected] name of passenger : mariam johnson)

The company is not making full refund & this has caused much worry and financial difficulty to me.

An ticket was cancelled. As per the document on the makemytrip app, the total amount of rs 114360 is processed as refund

But i have received only an amount...

Hi, i made a booking through makemytrip for thailand. We booked the flight vietjet from krabi to bangkok on 10-april-2020. The airline refunded the full amount and processed the same. They sent me a confirmation email.in addition to the booking through make my trip, i directly purchased some checked-in baggage from the airline for which i already received the full refund for baggage from airline. Make my trip is denying the refund and asking...

Pls refer booking id - nf[protected].
I had used coupon code mmthdfcdc and had to get a cash back of inr 1034. It has been more than 6 months and after continuous followup also make my trip is not processing the cash back, nor giving the transaction reference id, and now not responding to any calls, messages. Customer care is not responding to any query also. This is a lost money....

I had booked Dubai Trip for 7 persons through Make my Trip India(MMT) from[protected] to[protected] having booking ID NL[protected] . Total Cost of package tour, excluding airfare is Rs.3, 03, 135/-. As a 1st part payment we had paid Rs.1, 57, 000/- to MMT on 24.02.2020.Due to Covid-19 Pandemic, our Visas, which were processed and approved, were cancelled. As Visas were cancelled we were not able to travel to Dubai in spite of our wish...

Good Evening,

I was intend to go on a holiday trip to Thailand on April 21, 2020 with booking no.[protected]. Sir, because of this COVID 19 outbreak my booking was cancelled but no refund has been processed yet. Sir, it's been 2 months since the cancellation and I haven't received any refund. I have contacted mmt so many times but there is no response. I have also emailed their regional heads and backened team but no action...

Booking id-nn[protected]
Even though indigo refunded the entire amount of inr47929, i was not refunded my paid amount of inr47329.
Mmt deducted inr2094, which i consider as forgery. I would request you to refund me the rest amount of inr2094. As mmt has got back an amount more than i paid, i want them to refund my paid amount to my pay point....

I am writing this complaint with regard to the great inconvenience i am facing from your make my tip customer service team.

I booked a return family air ticket from Ahmedabad to Bangkok through make my trip (Flight operator Air Asia) and government has now suspended all the international flight operations till further notice.

With deep regrets, i would like to inform you that my family is badly chasing your team...

Greetings sir
.
On 17 feb 2020, vide mmt booking id nn[protected], i had booked etihad – mumbai – abu dhabi - dusseldorf – zurich – abu dhabi – mumbai flights in the name of shraddha dcunha, my wife. I had paid an amount of rs ₹ 46511, vide my credit card.

Owing to covid-19, the trip was cancelled. I also cancelled the abovesaid flights through mmt on 14 march 2020.

On 24 may, 2020,...

Hi team –

Good day!!!

I am writing this mail of behalf of mrs. Harjit bhat, we have cancelled british airways (Pnr - t6m2z9) ticket on 19th march due british airways flight was cancelled and mmt representative have confirmed the cancellation and raised full refund on same. When we check the status on refund in mmt app or calling though call center and they confirm refund is already processed and refund amount...

I have booked my ticket with make my trip booking id nf[protected] for which the flight has been cancelled by the airline.

The company refuses to accept the cancellation and does not have any email id for complaints addressal system.

Request for the complete refund at the earliest.

Regards,

Kumar durbha...