MakeMyTrip India Complaints & Reviews

I have not received my refund for two ticketts till now. The train did not operate. I have enquired with irctc, they are saying the refund has been initiated from their side. I want a refund against the above two mentioned pnr numbers. The train is cancelled due to lockdown. I got a mail from irctc that ticket has been cancelled. But i have not recieved my refund....

My flight was cancelled due to corona virus outbreak on the 11th april. It is today almost a month that i didnt get my refund. I am able to make no contact with mmt custoner care neither with the airlines...

My name is siddika raj.
I had booked my flight from banglore to rajasthan on 16th april, but couldn't travel because of lockdown.

Later on 27th april i cancelled my flight (Pnr: ryjz9z) directly from vistara airlines, and they assured me my full refund (I have all the call recording as proof).

They already made refund from their side, but i didn't got my money back till now, because make my trip didn't...

I was due to fly on the 1st of may along with my wife from canada to mumbai but because of the lockdown, etihad cancelled the flight on 18/4 and mmt told they will be refunding the amount within 10 days but it's now more than 19 days there is no status update from them. I have to book repatriation flight and i have no money for the same. Worst service provider. The amount due from them is 1.24 lakhs. Without receiving the money i can't book...

Make my trip has not refund my amount that is Rs. 57, 000 after my tickets werer cancelled by the Airlines themselves. it been more than a year and there is no status update.

This case is from April 2019 and its April 2020, more than a year i have not received any update from Makemytrip.

I tried to follow up with them on twitter but it's in vain. I'm expecting a early resolution else i will take a legal way...

When am trying to change travel date due to coronavirus one month before, make my trip is charging inr900/- even though no charges mentioned in travel date change policy. I am attaching both screen shot, one is policy, where it is clearly mentioned if i change travel date 3 days before. No charges at all by air lines and make my trip both. However when actually changing travel date, they are forcing to pay 900/- as make my trip charges. Need...

My flight was supposed to be on 17th April, 2020. However, due to the ongoing condition I requested makemytrip to "keep my ticket open" on 10th April. I received a mail from them shortly after stating that they've placed a request for the same. However, the app now shows "trip completed". How is that possible?...

Hi,
Myself naresh peddy. I have booked ethihad flight from brussels to hyderabad (11-apr-2020) and hyderabad to brussels (03- may-2020). Booking id: nn[protected].

Due to covid 19, ethihad air lines cancelled the flight. I requested for the refund for the same. But till now i have not received the refund. I have done the transaction through my hdfc bank credit card. Amount is 70, 254 rs.

I tried so...

Booking id: nr[protected]
Irctc pnr no: [protected]
Railway booking from mumbai to darbhanga for 21apr2020 was made (Photo enclosed). I have been regularly following up for refund but to no avail. I was assured by the person on helpline number that amount would be refunded within 72 hours but still not received. On the app it shows as "completed trip" when this is not possible as on 21apr2020 entire india was under lockdown....

I booked two AC 3tier tickets from vijayawada to tirupati for MTM DMM EXP TRAIN NO 17245 scheduled on 26/04/2020.Due to coronavirus pandemic all train tickets are cancelled.Till now refund of the train tickets not done.Make my trip BOOKING ID is
NR[protected]
Please process my refund as early as possible...

I had made a booking from mumbai to jammu and back for the 24 may 2020, however due to covid situation cant travel. when tried to cancel pnly partial booking of mumbai to jammu shows cancelled however the flight from jammu to mumbai for spicejet still shows active. the booking id is NF[protected]. neither the customer care is helping nor the chat bot....

Dear sir/madam,

My name is amit joshi. I made subjected booking with make my trip. But due to covid 19 holiday is cancelled. I have written multiple emails to executive assign to me but she is also non responsive. My flights had been cancelled by provider but and i can see my hotel bookings are also cancelled. But make my trip has not processed my refund so far. I can understand that we are working with 50% resource capacity...

Hi

Regarding my booking ID (NF[protected]) and (NF[protected]). Both the mentioned booking is of 7th May 2020 from SPICEJET to travel from Patna to Delhi.

Since I donot have any plan to travel in near future, kindly refund all my money in my back account not as a voucher.

Regards
Pankaj Sinha...

We have booked air asia air ticket to travel from cochin to vizag on 1st april. Due to covid, flight was cancelled and airlines refunded the amount on 13th april to makemytrip as we have booked the ticket from makemytrip. Now this agency is not crediting the amount to my account. They are not taking any calls and no response. When airlines has given the money back then what is the problem of makemytrip to credit the refund amount to my account.....

My name is jaskaran singh. I booked my airline ticket from makemytrip in month of feburary for journey delhi to paris and paris to vancouver on 26 april. Due to outbreak of coronavirus my ticket got cancelled due to non opertional and received this email in the starting of month april. For refund of my ticket i talk to coustmer care about it. Thereafter, they answered me for refund of ticket i need to provide them remark from delta airline...

I got less amount of refund from make my trip for my journey planned for 04/04/2020 from mumbai to tirupati. I have tried to call them on their number which is now a day gives recorded answer with no solution. My mail is also answered via automatic mailer wherein they are advising me to seek online resolution via website. But i am not getting any resolution. Therefore, i am seeking your intervention. My all details are as under:
1. I...

I have booked a flight to and fro from bangalore to japan from march 20th to april 5th. Booking reference no. Nn[protected]. The ongoing flight was cancelled by malaysia airlines on 17th march. Mmt didn't provide me with any alternate flight. I called them, and they agreed to give full refund for the cancellation because the flight was cancelled by airlines. I trusted them, because my 2 friends booked the same tickets using yatra in the...

Hi, Due to cover restriction has not happened. But I don't see the credit for these travel in my account. Can you pls advise, how can I get it?...

For my booking in airasia, through makemytrip, due to the lockdown, flights were cancelled. Airasia confirmed refund of the amount to makemytrip, but makemytrip refuses to refund the amount to the source of the booking. Instead they hold the amount back in their wallet. When the airlines and consumer are both suffering, it isn\'t fair for agencies such as makemytrip to make profit out of it....

Hi team,

I want to share you that i booked a holiday trio via agent-om shukla and mail-id-om. [protected]@makemytrip.com with this booking id - nl[protected].
I tried multiple times and he convinced me that no worry, we will refund you your money as hotel booking has been cancelled before 4 days of starting the trip.
And i have some call record too and proper mail communications too.

Please do the...