MakeMyTrip India Complaints & Reviews

I got less amount of refund from make my trip for my journey planned for 04/04/2020 from mumbai to tirupati. I have tried to call them on their number which is now a day gives recorded answer with no solution. My mail is also answered via automatic mailer wherein they are advising me to seek online resolution via website. But i am not getting any resolution. Therefore, i am seeking your intervention. My all details are as under:
1. I...

I have booked a flight to and fro from bangalore to japan from march 20th to april 5th. Booking reference no. Nn[protected]. The ongoing flight was cancelled by malaysia airlines on 17th march. Mmt didn't provide me with any alternate flight. I called them, and they agreed to give full refund for the cancellation because the flight was cancelled by airlines. I trusted them, because my 2 friends booked the same tickets using yatra in the...

Hi, Due to cover restriction has not happened. But I don't see the credit for these travel in my account. Can you pls advise, how can I get it?...

For my booking in airasia, through makemytrip, due to the lockdown, flights were cancelled. Airasia confirmed refund of the amount to makemytrip, but makemytrip refuses to refund the amount to the source of the booking. Instead they hold the amount back in their wallet. When the airlines and consumer are both suffering, it isn\'t fair for agencies such as makemytrip to make profit out of it....

Hi team,

I want to share you that i booked a holiday trio via agent-om shukla and mail-id-om. [protected]@makemytrip.com with this booking id - nl[protected].
I tried multiple times and he convinced me that no worry, we will refund you your money as hotel booking has been cancelled before 4 days of starting the trip.
And i have some call record too and proper mail communications too.

Please do the...

Pandemic situation: this is regarding the two international flight ticket done through mmt. Details below. After following up for a month and investing lot of time and effort with the mmt they agreed to cancel the ticket and initiated the refund.
Although the fights were not operational, mmt was not processing the full refund whereas airlines were offering the full refund

The second ticket refund in1b[protected] is...

Dear sir/mam

I had booked a flight from amsterdam to mumbai departing on the 15th of march 2020 through the makemytrip website. The flight was an indigo airline flight operated by turkish airlines. Due to coronavirus, turkish airlines have canceled all the flights departing from europe. As i was traveling through turkish airlines my flight has also been canceled.

However, when i contacted the make my trip customer...

I had booked flight via makemytrip from mumbai to gwalior, it was a connecting flight mumbai to delhi via spice jet and delhi to gwalior via air india (There was a layover at delhi). Flights got cancelled due to ongoing pandemic and makemytrip is not refunding the amount to bank account instead they are creating credit shell which can be utilized to travel till feb'2020.

I am not a frequent traveler and not planned to travel...

I have booked a hotel in dubai for my friend in dubai from 25 march 2020 to 30 march 2020 through makemytrip. Due to spread of corona virus we could not go there because of travel restrictions by government and we requested the hotel and makemytrip to cancel this booking and make the refund and this booking got cancelled and on 6 april 2020 we got an email from makemytrip that this trip has been cancelled and we will get back the refund in...

I canceled my ticket on21st march 2020 of the journey dated 22nd march 2020 due to janta curfew having pnr-njw9gj.

I got the mail from indigo that i am eligible to get the refund amount of rs 6, 500/- from the travel agent i. E., from makemytrip immediately.

But makemytrip is neither refund the amount or nor given any response even after my numbers of followup.

Please look into the matter asap....

A refund of my airline cancellation fee of almost 8000 due to a medical issue — not related to corona cancellation is overdue. The airlines, spicejet refunded the money to make my trip way back in march 2020. Mmt gave assurances of refund in 24hours, then 1 week, now been more than a month, but my refund hasn't been processed. All the email and conversation screenshots are attached...

Hi

I booked international tickets (Booking i'd nn[protected] for the travel on 24 april however due to the current situation and lockdown in india, the flight did not operate. I have been trying to reach out to customer care team since long time but no success. I have raised a service request but no proper response received till now. This is really frustrating me as i have spent around 1500 aud for the tickets which is huge...

I want to file complaint against make my trip they just misguide me by giving fake assurance about my money refund. What should I do here I share details wid you

know about my rail booking id:- NR[protected] .The train did not operate at all due to lockdown .48 hours as well as many days gone still not getted refund they told me that it will automatically generate but nothing happened
PNR NO-.[protected]
Train...

My compliant is regarding my refund status - nn[protected]...
I am continuously following up from make my trip from last one and a half month but n o one bothers to reply. Only thing i get is auto generated reply that we have raised the query to airlines and will revert as soon as we receive the funds. However, singapore airlines has accepted the request and refunded the amount (Mail attached for your reference.) it's very difficult...

Dear sir, the cancellation money against my booking id in1b[protected] has been parked in makemytrip "my wallet". This money can only be used against travel, hotel booking etc.
As i need money badly for my day to day expenditure, i am not able to use this money. I have chatted many times, but i am not getting any solution.

I request to refund my money to my bank account (From where payment via net banking was done)...

After following up for last 5 weeks. Make my trip has not refunded ₹8247 and stop answering calls, mails and messages. They are cheating and harassing customers. Airasia has given them the refund but they have not refunded me after receiving from the airline. Airasia gave them the refund on 5th april and i have email from the airline. Initially their agent “arpit sharma” had emailed me that refund as been processed and after 15 days...

Dear madam& sir
Sub - complains about customer service and refund amount…
Respected sir
I am subhashis tripathy from mumbai… i booked a travel trip from mumbai to kathamandu on 16th march 2020 and return on 19th on march 2020 by make my trip. Due to unavailability of direct flight i got tickets via delhi in both side of travel on indigo like,
16th march (Departure)
Mumbai to delhi – pnr no - sqem3r...

I have booked a flight ticket from make my trip. From kolkata to delhi indigo airline pnr no. Mqi1te. But the ticket was cancelled by airlines and full refund was given by airlines on 22-march-2020 to make my trip. Where as make my trip didnot refunded the amount to me. After many complains they only suggest for their thier self chat option which is ineffiecient. Kindy refund the amount as soon as possible to original source mode....

PNR OLKHUD. Amsterdam to Mumbai flight dated 15/3 cancelled due to COVID. Indigo airlines refunded full ticket rs 24773 to MMT on 22/3. BUT MMT IS NOT REFUNDING ME. Rajpal. [protected]. [protected]@gmail.com...

Dear sir, the cancellation money against my booking id in1b[protected] has been parked in makemytrip "my wallet". This money can only be used against travel, hotel booking etc.
As i need money badly for my day to day expenditure, i am not able to use this money. I have chatted many times, but i am not getting any solution.

I request to refund my money to my bank account (From where payment via net banking was done)...