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MakeMyTrip India Complaints & Reviews

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Last updated Apr 25, 2024
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MakeMyTrip India reviews & complaints page 19

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Me and my husband applied for Dubai visa through MakeMyTrip.com 20 days before. I have received the visa. My husband is not recieved yet and we are travelling next week Friday only. Please help us....
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H
Harry Pal Singh
Feb 9, 2023
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Repeated Spamming

Dear sir, Not a day passes when I don't get four- eight spam mails from MakeMyTrip. i fail to understand what this cheap worthless ccmpany gains by sending out so many spam mails....
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J
Jagadeesh676
from Bengaluru, Karnataka
Feb 9, 2023
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Hotel booking refund delayed more than month a

Hi we booked dreams hotel danng vietnam for 3 day from jan 7th...but hotel got closed.

We raised request for refund on sameday but till now no refund is proceeded....
+1 photos
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Jagadeesh676
from Bengaluru, Karnataka
Feb 9, 2023
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Hotel booking refund delayed more than month

Hi we have booked hotel dreams in danang vietnam, fir 3 days from jan 7th.

However, the hotel was closed. We complient on sameday till now refund was not given. We need faster response....
+1 photos
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D
Divya2961994
from Hyderabad, Andhra Pradesh
Feb 8, 2023
Feb 18, 2023
This thread was updated on Feb 18, 2023
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Full refund as I had to cancel my trip due to Dubai visa delay because agent devank took 6 working days to forward it to embassy

Website:Makemytrip.com

Booking id[protected]
I applied for Dubai visa on 30th of jan, 2023, I.e on Sunday.
I was told I would get the visa in 2 to 3 days and at the most by 6th of February. (Mentioned in the photos as well). My plan was to leave for Dubai on 10th and return by 15th.
But the agent has forwarded the application to the embassy on 4th of Feb, I.e on Saturday which is not even a working day for the embassy. And I dint still...
+2 photos
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B
bhushanbonde007
Feb 8, 2023
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Airline Ticket wrong booked

I Booked A International Ticket From Bahrain To Mumbai For[protected] But When I Received The Ticket It Was Mentioned[protected] Then I Tried To Change The Date To[protected] And Paid Extra 5K For That And When I Received The Ticket Again It Was Showing[protected].
I Don't It Was Their Website Mistake/Glitch/Bug Or Airline Mistake.
My booking ID : NN2J3K2S6R9QQQHK4359...
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Here is the voice recording of bus operator from whom I booked and who cancelled it on 10th jan . This is the request I'd for the claim ... please check with the operator again it's already been 10 days till now ... MMT employees gave this I'd to contact . Booking I'd- NU[protected]
Reference PNR- 28CBM39Q
request ID is[protected].
Please take action as 1 of your reply said there is no cancel booking and...
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Hi Team, I had booked an Hotel in bhubaneswar through make my trip and I spend almost 5k to reach there and also I had booked the hotel by paying approx 4.5k and Hotel sold all his room before I reach and finally they denied me to checkin, However makemytrip confirmed me the booking via email. When I raised the concern Makemytrip forcing me to take the booking amount but I lost almost double of that to reach the hotel due to travel cost and...
+1 photos
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N
Neetumahe
from Gurgaon, Haryana
Feb 4, 2023
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Payment deducted but didn't get ticket

Today i booked a train ticket from Delhi to Ahmedabad(ASHRAM EXPRESS), payment(2144.4) is deducted from my account but didn't get any ticket
https://railways.makemytrip.com/railways/review...
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M
Macmac3210
Feb 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No option to contact customer support for refund

Booking ID: NC[protected]

This was booking for a cab from my home to airport in Bangalore airport. the cab met with an accident at the beginning itself and I had to take another car at my expense. I am also billed by makemytrip for he same.

In MakeMyTrip app the ride is shown as completed, but there is absolutely no option to contact support and speak to or mail MakeMyTrip on the issue, since the ride is...
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P
prankieagarwal
Feb 4, 2023
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Extension of payment date

Trip coordinator is not proactive and even after request and even after she said she would get it done. She didn't snd didn't inform me till I reached out
Also I had requested for a callback.
The coordinator very conveniently said team has ignored...
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R
Rishabh9977
Feb 4, 2023
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UAE VISA Issued but not delivered by MakeMyTrip

I have submitted documents to Makemytrip for UAE VISA on 25th january 2023. We are a couple travelling to Dubai on Feb 15th . Its now 4th feb 2023, still our visa is not received. While the MMT app shows status as *delayed*,

Im not sure why MMT VISA team is delaying visas. The customer care team is clueless,

I request you to please resolve this matter urgently as we are travelling for our honeymoon and also...
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Kabir3579
from Indore, Madhya Pradesh
Feb 2, 2023
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Refund Not Completed by mmt india

I made booking of hotel darbar international and it was cancelled due to some technical issue.
I made a payment of Rs.6491 which has not been refunded to my mmt wallet.
Mmt is not responding to my complaint since last 61 days.
Kindly resolve this issue as soon as possible....
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M
meerapavithrankp
Jan 30, 2023
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Not received E ticket

SIR,
I booked a ticket on january 29 from TRIVANDRUM TO DOHA FOR MARCH 13. QR 507. IT showed that booking successful and confirmation and E TICKET sent.BOOKING ID AN2TCEVEXELU2E1A4935 andPNR ;3LR148.
Payment done by creditcard AED 1004. BUT TAX INVOICE sent to mobile
showed same booking ID BUT DIFFERENT PNR:5QRITP and ticket
TICKET NO :[protected].
IT SHOWS INCORRECT EMAIL ID.
MY DETAILS GIVEN WERE...
+2 photos
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D
Debasish1411
from Kolkata, West Bengal
Jan 28, 2023
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Non-receipt of refund on flight ticket cancellation

N 07.12.2022 I booked flight tickets for 8 persons vide PNR VRZUHG for 21.01.2023 in Indigo flight 6E-873 from Kolkata to Bangalore through make my trip site. For some reason, ticket booking was not showing in make my trip site but I can view the flight booking through Indigo site.
However, after some days I had to cancel 2 flight tickets for some medical emergency, which I cancelled on 19.01.2023 through Indigo site only as flight...
+5 photos
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P
Pavan Mathur
Jan 28, 2023
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Car booking for Ayodhya

Address:167-B Pocket - 1 Mayur Vihar, Phase - 1 Delhi 110091

Dear Sir,

This is wrt below booking done for a Car Trip to and Fro Ayodhya .

Lucknow
Ayodhya
Completed
Outstation Return
Booking ID
-
NC[protected]

VIEW BOOKING
Lucknow
21 Dec'22 Wed 10:00 AM
C-22, Sector B, Sector-A, Sector L, Aliganj, Lucknow, Uttar Pradesh, India
Dzire UP32NN3547

Ayodhya
4 seaterbr...
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P
Pavan Mathur
Jan 28, 2023
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Car booking for Ayodhya

Address:167-B Pocket - 1 Mayur Vihar, Phase - 1 Delhi 110091

Dear Sir,

This is wrt below booking done for a Car Trip to and Fro Ayodhya .

Lucknow
Ayodhya
Completed
Outstation Return
Booking ID
-
NC[protected]

VIEW BOOKING
Lucknow
21 Dec'22 Wed 10:00 AM
C-22, Sector B, Sector-A, Sector L, Aliganj, Lucknow, Uttar Pradesh, India
Dzire UP32NN3547

Ayodhya
4 seaterbr...
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G
ghastlypenguine
from Cooch Behar, West Bengal
Jan 24, 2023
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Incorrect payment for currency exchange

I ordered 220 GBP from book my forex and I paid 21156 INR online accroding to the exchange rate on that day. When they delivered me the GBP notes they mentioned they dont have 20 GBP bills and offered me either 200 GBP or 250 GBP. I opted for 200 GBP which amounted to 19256 INR. I tried to contact the customer care multiple times but no response. I have all their recipets during the delivery which sates 200 GBP delivered and I also have my...
+2 photos
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A
abhisheksharan27
Jan 24, 2023
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Incorrect Amount charged on Booking

Abhishek Sharan
Attachments
Mon, Jan 23, 11:58 AM (21 hours ago)
to service

Dear Customer Service Team,

I am writing this mail to highlight to you about an amount that has been erroneously deducted by Makemytrip from my Credit Card.

I had booked a flight ticket through your website on 7th Jan 2023 from :

1. New Delhi to Dubai- 15th Feb 2023 through Emirates...
+3 photos
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G
Ghona
Jan 23, 2023
Feb 11, 2023
This thread was updated on Feb 11, 2023
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Refund of Rs 4500 by Make My Trip

Address:Ashray, 3-87 Kailash County, 114/P, Sirigiripur, Maheshwaram, R.R. District, Hyderabad - 501359

Dear Sir,

This is to inform you that I had purchased Air Tickets worth Rs 7002 ( Rupees Seven Thousand Two only) through Standard Chartered Credit Card number[protected] on 26/06/2022. I had paid Rs 2502 (Rupees Two Thousand Five Hundred Two only) and used a part of my accumulated bonus points under Make My Trip scheme by en-cashing voucher code [protected] for Rs 4500 (Rupees Four Thousand Five Hundred only)...
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