MakeMyTrip India Complaints & Reviews

Sir,

I have made a flight booking through mmt mobile application and the booking id:nn[protected].

I had a seat selection failure while booking and i received a sms and e-mail from mmt stating "your seat (S) selection which could not be completed because of a temporary failure at airline. However, your flight booking nn[protected] is confirmed. We regret the inconvenience. We recommend you to re-book the...

Dear mam/sir,

I had a booking with the id nl[protected] to jaisalmer jodhpur on the 20th of march, we had raised an cancellation on the 4th of march 2020 due the global crisis of corona virus outbreak and the corresponding government advisory to avoid public places.

Please refer the news clipping below that states that there has been cases in jailsalmer/jodhpur as well
https://www.business-standard.com/article/pti-stories/16-italian-tourists-infect...⇄

Reference no.[protected] :booking id-nh[protected]
My upcoming travel to dubai cancelled by mmt without my consent & making excuse after providing confirmation vouchers. This is pathetic practice from mmt. Requested to take necessary action again mmt.
We trust big brand and they are breaking our trust like this they have only one solution that is refund... Stop this practice this can dame country image as well...

Hi, I have booked my holiday trip from Delhi to Manali for the dates 04/12/2020 to 04/16/2020. But due to the effect of Corona virus I have to cancel my journey so when I contacted customer care they are not addressing my problem and said no amount will be refunded. Here I am cancelling my trip because of Corona effect and this is a world wide problem. So Makemytrip should understand the customer reason and should refund the money.
br...

Sir, i have booked tour packages to bali Indonesia through make mytrip portal. The flight and hotel including airport pickup drop was included in the package. This package was booked by me in the month of December 2019. The booking id alloted to me was NL[protected]. MMT provided me the flight of Air Asia which was tranziting through kaula lampur. There was a halt of almost 6 hours in Malaysia. Since the out break of caronavirus it was...

We have recently booked a return flight ticket from mumbai to milan via muscat for the date of 1st may to 12th may through oman air. However with recent spread of coronavirus in italy whole of milan, venice and northern italy has been locked down. Moreover it will be unsafe to travel there at this point of time. Considering this as a reason beyond our control and risk involved we requested make mytrip to refund our ticket. But instead they...

I am not getting a proper response to my request. I had specifically written on 28th important details like passport no and name are not noted in my insurance policy.

The only responses, i am getting is to visit their "click here" link. This link does not feature to record insurance queries. Brought to their notice but still their response is to visit the same link. I had informed youll, that i visited this link several times...

My flight from hyderabad on ahemdabad was booked for[protected] evening in goair g8 554.

I received a call stating the cancellation of the flight due to operational issues.
As a solution, i was offered an option of a refund or rescheduling the flight book on the same or one day before or after in the airline.

My concern is to leave hyd in the 3rd evening and reach before 10 am on the morning of the 4th....

I accidently created an account on make my trip. I tried to delete it by looking into the account but couldn't find an option 'to delete'. Why doesn't make my trip have an option to delete while every other site does.
This is very annoying so please help me out. I would be very pleased if you could delete it permanently for me. Kindly do the needful....

We had planned a trip to singapore on 18 feb and booked hotels via makemytrip india. However, since the coronavirus outbreak took place we cancelled our trip and requested the company to provide us a refund for our hotel bookings that were already paid for. We received a refund on humanitarian grounds from both the airlines and a hotel booked via booking.com. However, v lavender hotel booked via makemytrip refused to cooperate and have not...

Dear mr. Deep kalra,

I have just completed a holiday booked thru mmt. My relationship manager ms. Vibha chopra is copied in the email i sent to mmt.

My complaint:-

1. The holiday was a land tour so hotels - 4* and private cab from 16 feb to 21 feb were booked and paid in advance.
2. I was promised a welcome by mmt person with a local sim at arrival. No one received me and no sim was provided....

I booked a ticket yesterday night through MMT and the fare is showing as Rs.118231 at the airlines but Mmt has charged 129993 -the airline itinerary shows the correct fare but on offline booking the agent Rishiraj Kashyap wasted my time on call by talking unnecessary things and then all of a sudden said that fare had increased by the airline and forced me to pay additional amount.Even now Cleartrip etc are showing that there are seats available...

Reference no.[protected]Booking id nn[protected] the refund on e flight ticket mumbai - kathmandu-mumbai amount rs 13050 is still not received in my bank card account although ticket was cancelled online at their website on 15th feb 2020. Mail communication is still on without any result. Further the cancellation charges in this agent is high compared to others like goibibo as my recent experience....

MakeMyTrip have started new visa service last year, I was planning to go to singapore and send them passport details and money for visa for me and my kids. Next day they called and said tickets are compulsory for Singapore visa since my travelling dates were not clear due to coaching classes I couldn’t book tickets so I cancelled visa application, I paid for 3 visa application, they say they’ll refund it in 15 days but not refunded till...

Flight of air tanzania was delayed in jnb by about more than 2hr 30 minute which was supposed to reached by 12:45 pm at jnb whereas air tanzania was reached at after 15:15 on date 19/08/2019.

This flight departed from mumbai about 1-1.30 hours or about 7 am instead of 5.50 am. It reached to dar a salem at about 12pm (Local time) which was supposed to reach at 9.40 am (Local time). And then connecting flight lended to johannesburg...

Reference: scoot flight tr-100

I am writing here in connection with the above flight which i have booked onto on 24th november, 2019 with booking id nn[protected].
The flight was supposed to depart from singapore at 5:30 hrs on 11 feb, 2020, but was cancelled by airline due to outbreak of coronavirus in wuhan, china.

According to scoot airlines announcement over the cancelled flights, i am entitled to...

I booked my train ticket from rameshwaram to chennai egmore for 9th may 2020 in make my trip portal.in this process before getting into irctc web portal 1530.46 deducted from my account without booking and then i didn't received any alert msg or booking status from make my trip portal. Still i didn't get no response from their end (Very poor in customer response). I lost my amount on 21.02.2020 who will be responsible? I there any employee...

Due to mmt, we came to know the hoysala resort coorg, mmt is the mediater to us to showing the hotel amenities. The resort is pathetic and not worth. Kindly should be taken action against mmt for misleading us in selecting the resort. They should be independently verified at their end before posting on the site. We really get nervous when we entered the resort, no hot water, no tv dish recharge, lock was out of order, poor house keeping service,...

I have booked a room in sea sun, home stay, aurovillle bus stop, ecr main road, periyamudaliarchavadi, pondicherry on 21 st february 2020 for one night stay from 22nd february to 23 rd february 2020. I have paid rs. 3224/- (Online payment. I reached with my family on 22nd february 2020 at aurovillle bus stop, ecr main road, periyamudaliarchavadi, pondicherry, but i couldn't identify the building as no name board was displayed there. After...

I am trying to book international tickets for 6 passengers since y'day, but no one is properly coordinating. Y'day kajal sharma reallocated my case to ali because her shift is got over. Late in the evening ali called me and said that he will call after studying my case but i didn't received any call yet. Today i call again and someone has connected to international flight booking department and i waited for 30 minutes after call got disconnected....