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MakeMyTrip India Complaints & Reviews

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Last updated May 10, 2024
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
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122016

MakeMyTrip India reviews & complaints page 20

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P
Pavan Mathur
Jan 28, 2023
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Car booking for Ayodhya

Address:167-B Pocket - 1 Mayur Vihar, Phase - 1 Delhi 110091

Dear Sir,

This is wrt below booking done for a Car Trip to and Fro Ayodhya .

Lucknow
Ayodhya
Completed
Outstation Return
Booking ID
-
NC[protected]

VIEW BOOKING
Lucknow
21 Dec'22 Wed 10:00 AM
C-22, Sector B, Sector-A, Sector L, Aliganj, Lucknow, Uttar Pradesh, India
Dzire UP32NN3547

Ayodhya
4 seaterbr...
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P
Pavan Mathur
Jan 28, 2023
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Car booking for Ayodhya

Address:167-B Pocket - 1 Mayur Vihar, Phase - 1 Delhi 110091

Dear Sir,

This is wrt below booking done for a Car Trip to and Fro Ayodhya .

Lucknow
Ayodhya
Completed
Outstation Return
Booking ID
-
NC[protected]

VIEW BOOKING
Lucknow
21 Dec'22 Wed 10:00 AM
C-22, Sector B, Sector-A, Sector L, Aliganj, Lucknow, Uttar Pradesh, India
Dzire UP32NN3547

Ayodhya
4 seaterbr...
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G
ghastlypenguine
from Cooch Behar, West Bengal
Jan 24, 2023
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Incorrect payment for currency exchange

I ordered 220 GBP from book my forex and I paid 21156 INR online accroding to the exchange rate on that day. When they delivered me the GBP notes they mentioned they dont have 20 GBP bills and offered me either 200 GBP or 250 GBP. I opted for 200 GBP which amounted to 19256 INR. I tried to contact the customer care multiple times but no response. I have all their recipets during the delivery which sates 200 GBP delivered and I also have my...
+2 photos
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A
abhisheksharan27
Jan 24, 2023
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Incorrect Amount charged on Booking

Abhishek Sharan
Attachments
Mon, Jan 23, 11:58 AM (21 hours ago)
to service

Dear Customer Service Team,

I am writing this mail to highlight to you about an amount that has been erroneously deducted by Makemytrip from my Credit Card.

I had booked a flight ticket through your website on 7th Jan 2023 from :

1. New Delhi to Dubai- 15th Feb 2023 through Emirates...
+3 photos
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G
Ghona
Jan 23, 2023
Feb 11, 2023
This thread was updated on Feb 11, 2023
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Refund of Rs 4500 by Make My Trip

Address:Ashray, 3-87 Kailash County, 114/P, Sirigiripur, Maheshwaram, R.R. District, Hyderabad - 501359

Dear Sir,

This is to inform you that I had purchased Air Tickets worth Rs 7002 ( Rupees Seven Thousand Two only) through Standard Chartered Credit Card number[protected] on 26/06/2022. I had paid Rs 2502 (Rupees Two Thousand Five Hundred Two only) and used a part of my accumulated bonus points under Make My Trip scheme by en-cashing voucher code [protected] for Rs 4500 (Rupees Four Thousand Five Hundred only)...
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T
TanBan
Jan 22, 2023
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Flight Refund Not Issued

I, had booked the following tickets on British Airways, through MakeMyTrip.

17 May 2023 Mumbai - via London (Heathrow) - Toronto

31 May 2023 Toronto - via London (Heathrow) - Mumbai

However, due to a change in schedule made by British Airways, I requested for cancellation and refund on 24th December 2022.

I was assured that I will get the refund within 2 weeks. Here are the details...
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K
Kumarsudhakar
Jan 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of Refund of Cancel Ticket PNR - VM51HV

Address:F 215 R 0138 AL SEEF DUBAI

I have made one Booking on 14.12.2022 wherein i have Received the PNR - NZIZPE (3 Passengers) subsequently i have split the PNR for cancellation of ticket of one passenger name Abhinav Narayan vide his PNR-VM51HV.
I have also confirmed with Indigo for refund of my amount and they have reverted that AED459 has already processed and contact with your Travel Agent / partner on 02.01.2023. Now I am trying with Make My Trip since 02.01.23...
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S
suryanars
from Bengaluru, Karnataka
Jan 21, 2023
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Pending refund of over INR 20000

Refund from Indigo not being paid by make my trip.com even though indigo has processed and sent the payment request to makemytrip. Moreover their customer care numbers do not provide an option to share customer refunds or grievances....
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A
Anukriti123
Jan 19, 2023
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Gift Card for MMT Holiday

I purchased 3 Gift cards from HDFC instant vouchers for MMT Holiday to be used on the Final purchase, when I made the Final payment It did not allow me to use the Gift card as the discount code was applied . The Prime usage of Gift card is to use it on Final amount even if there is a discount applied.
While purchasing the gift card I checked on main page and it mentioned Max 3 gift cards can be used . The terms and conditions were...
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J
Jouhar Js
Jan 19, 2023
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MMTBLACK : Trip not added.

I have completed one trip which was completed on 17th October 2022, but still in my MMTBLACK it shows as “PENDING” and as a result I have not received the cashback and the point has not added to my MMT BLACK.

Please check and resolve .

Registered email address : [protected]@qrc.com.qa and registered mobile number : +91 [protected]...
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V
Veena B33
from Delhi, Delhi
Jan 19, 2023
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Refund of Bus ticket as bus was cancelled

This is very disappointing for me not receiving the reply from MMT of my previous complaint / email dated 07/01/2023 requesting to refund the amount of Rs. 614/- for booking of two seats of bus from Pune -Shivaji Nagar to Shirdi for 07/01/2023 vide PNEM0007535 and 45689053. We had waited more than two hrs but neither bus came nor we got any update then we explored other options.

Due to this we lost other connections of our...
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A
Anuj Kumar
from Delhi, Delhi
Jan 18, 2023
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Hotel Booking PNR: 0095392099 Booking ID: NH22113242856944

PNR: [protected]Booking ID: NH[protected]

My name is anuj kumar. I'm staying in Australia, and due to some emergency, I had to travel to India. As it was last minute travel requirement, I was worried about my stay in Gurgaon, India. I booked a hotel via Make My Trip and got a confirmation email with a tax invoice. I paid the total amount along with Insurance. When I contacted the Hotel on my arrival time, they told me that...
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J
jpd20
from Mumbai, Maharashtra
Jan 18, 2023
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Money NOT refunded after processing refund

Address:Gurgaon

Make My Trip claims to process my refund amount of Rs.1676 due train ticket cancellation.
However the money did not get credit to my PNB bank amount to which my UPI id is linked.

Name : Jyoti Prakash Dikshit
UPI Id : jyoti.[protected]@ybl
Contact No. [protected]
Email : [protected]@gmail.com...
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N
Nishith 2609
from Ahmedabad, Gujarat
Jan 18, 2023
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Refund money of flight cancelled

Address:GURUGRAM
Website:www.makemytrip.com

I cancelled my flight on 10th november and they showing me refund processs on 11th november and money will enter in my account around 7-15 days but its already pass more than 2 months and this disgusting people of make my trip dont answere me and saying to contact to another guy and not responsing my query. My rrn number[protected]
totally disappointed by them
amount 18.140 inr

traveller
pnr
e-ticket...
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Address:223 Ridge View Dr, Davenport, Florida 33837

Dear Sir/Madam,
Reference to a cancelation of my ticket and refund, we informed your office as soon as we could. I fell down in Mumbai on the night of November 17th and next morning I went to my doctor, and it was discovered that I have fracture in his left knee and slight injury to right knee too, therefore under his doctor, s advice I and my companion Ashok Yogi could not travel from Mumbai to Ranchi and return. We called on 19th...
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S
Shaji Haridas
Jan 17, 2023
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Booked resort unavailable

On Fri, 13 Jan 2023 at 7:57 PM, sj das wrote:
Sir,
I had booked 2 rooms in Munnar Haritha home stay through your site for 13 th January 2023..I had transferred the full amount and my booking was confirmed as per the mail I received from your end..But I was shocked and disappointed when I reached the venue today to realise that my rooms were already allocated to someone else and they offered to put us up at a different resort...
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R
rajankhurana21
from Noida, Uttar Pradesh
Jan 16, 2023
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Not able to board flight due to MMT negligency and wrong ticket

This is in regard to the problem / high level of inconvenience created by MMT to my family. First of all I would like to state that I have been utilizing the MMT services for more than 10 years but this time unfortunately my experience was not good . I booked my family tickets from MMT on 30.12.2022 from Dubai to Delhi ( 3 passengers, for dated 08.01.2023 with Booking ID: AN7B35680CBUDPM47285 ) .The same tickets were rescheduled on 6th Jan...
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G
G Soundar Rajan
Jan 16, 2023
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Money deducted but bus ticket not booked

I'm booked a ticket from chennai to Hyderabad on bharathi travels but amont of Rs. 2100 deducted from my account but ticket not booked. Pls refund my deducted amount please....
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B
from Kanpur, Uttar Pradesh
Jan 16, 2023
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Refund issued

Refer PNR no WC5SXT on which flight was delayed for more than 2 hours and we cancelled on your app this booking
We should get full refund however you paid only Rs 595/-...
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B
from Kanpur, Uttar Pradesh
Jan 16, 2023
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Got just 10% of full refund amount to be issued

Dear Sir
Please refer PNR no WC5SXT on which we booked pune to delhi flight and got delayed for more than 2 hours and we canceled flight on make my trip app and we should get full refund but they released only 595/- instead of full amount of rs 6500/- approx
We checked with airline and they said MakeMyTrip did not informed cancellation to airline so it was no show
We are no where at fault and we should get full refund....
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